{"id":61463,"date":"2024-02-13T07:32:50","date_gmt":"2024-02-13T12:32:50","guid":{"rendered":"https:\/\/memberpress.com\/docs\/canceling-subscriptions\/"},"modified":"2024-03-15T09:07:28","modified_gmt":"2024-03-15T13:07:28","slug":"canceling-subscriptions","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/de\/docs\/canceling-subscriptions\/","title":{"rendered":"Abonnements k\u00fcndigen"},"content":{"rendered":"

In MemberPress there is only one correct way to cancel a user\u2019s subscription.\u00a0<\/p>\n\n\n\n

Detaillierte Schritte<\/h2>\n\n\n\n
    \n
  1. Navigieren Sie zur Seite WordPress Dashboard > MemberPress > Abonnements.<\/li>\n\n\n\n
  2. Make sure that you are in the \u2018Recurring\u2019 tab (Non-Recurring subscriptions cannot be canceled).<\/li>\n\n\n\n
  3. Suchen Sie das Abonnement mit Hilfe der Suchfunktion auf der Seite oder durch Bl\u00e4ttern.\u00a0<\/li>\n\n\n\n
  4. Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n
  5. Vergewissern Sie sich, dass Sie die\u00a0richtig\u00a0<\/em>Abonnement (dieser Vorgang ist nicht umkehrbar).<\/li>\n\n\n\n
  6. Click the \u2018Cancel\u2019 Link.<\/li>\n\n\n\n
  7. Click \u2018OK\u2019 on the Pop-up after verifying you are canceling the correct subscription.<\/li>\n<\/ol>\n\n\n\n

    Tipp:<\/strong> if you would like to refund the user\u2019s latest transaction AND cancel their subscription at the same time, please check the steps outlined\u00a0hier<\/a> under the \u2018Through the Subscriptions Page\u2019 sub-section (click the\u00a0\u2018Refund & Cancel\u2019 link in step 5 instead of clicking the \u2018Refund\u2019 link).<\/p>\n\n\n\n

    Kurzer \u00dcberblick<\/h2>\n\n\n\n

    Wenn Sie sich bereits auf der Seite MemberPress > Abonnements befinden, wie in Schritt 1 oben beschrieben, k\u00f6nnen Sie in dieser Anleitung nachlesen, wie Sie ein Abonnement korrekt k\u00fcndigen:<\/p>\n\n\n\n

    \"\"\/<\/figure>\n\n\n\n

    Technische Anforderungen<\/h2>\n\n\n\n

    Damit dieser Prozess korrekt funktioniert, muss Ihr Gateway muss <\/em>richtig eingestellt sein.\u00a0<\/p>\n\n\n\n

    Wenn Sie Folgendes verwenden PayPal-Standard<\/strong> als Gateway verwenden, muss der erweiterte Modus korrekt konfiguriert werden, um diese Funktion von MemberPress nutzen zu k\u00f6nnen. Um die Einrichtung des erweiterten Modus in PayPal Standard zu \u00fcberpr\u00fcfen, besuchen Sie bitte\u00a0diese Seite<\/a>.\u00a0<\/p>\n\n\n\n

    Wenn Sie wissen m\u00f6chten, wie die Nutzer ihre Automatisch wiederkehrende Abonnements <\/em>(again, one-time payment type subscriptions cannot be canceled), please see the \u2018Manage their subscriptions\u2019 subsection on\u00a0diese Seite<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

    In MemberPress there is only one correct way to cancel a user\u2019s subscription.\u00a0 Detailed Steps Brief Overview If you are already on the MemberPress > Subscriptions page as explained in Step 1 above, you can review this gif for how to correctly cancel a Subscription: Technical Requirements For this process to work correctly, your gateway [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1319],"ht-kb-tag":[1414,1423,1424,1403,1388,1387],"class_list":["post-61463","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-subscriptions-and-transactions","ht_kb_tag-autorenewal","ht_kb_tag-cancel-membership","ht_kb_tag-delete","ht_kb_tag-pro-rate-cancellations","ht_kb_tag-subcription","ht_kb_tag-subcriptions","entry","has-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t