{"id":61487,"date":"2024-02-13T07:35:32","date_gmt":"2024-02-13T12:35:32","guid":{"rendered":"https:\/\/memberpress.com\/docs\/manually-extending-user-access\/"},"modified":"2025-06-20T11:53:22","modified_gmt":"2025-06-20T15:53:22","slug":"manually-extending-user-access","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/de\/docs\/manually-extending-user-access\/","title":{"rendered":"Manuelles Erweitern des Benutzerzugriffs auf gesch\u00fctzte Inhalte"},"content":{"rendered":"<p class=\"wp-block-paragraph\">In MemberPress, you can manually extend a user\u2019s access to your protected content by following the directions below. Just be sure to follow the instructions based on the Subscription type as outlined.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Anmerkung:<\/strong>\u00a0Dieses Verfahren funktioniert am besten mit Stripe. Daher funktionieren die folgenden Schritte am besten mit dem Stripe-Zahlungsgateway.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Manuelles Verl\u00e4ngern von automatisch wiederkehrenden Abonnements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When manually extending an automatically recurring subscription, there are two ways to go about it. One is to keep the user\u2019s future billings intact (such as if you want to manually give the user some kind of credit in the middle of their subscription, etc.) and the other is to cancel the user\u2019s future billings.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Billings intakt halten<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">To keep the user\u2019s future billings intact, you will need first to pause the user\u2019s subscription, then edit their most recent transaction, and finally resume the user\u2019s\u00a0subscription.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Pausieren<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pausing is necessary because, without it, the user will continue to be billed even if you extend their access by editing their transaction. So please be sure to follow these steps correctly, or else the user\u2019s billing cycle will continue uninterrupted.\u00a0<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigieren Sie zum WordPress <strong>Dashboard &gt; MemberPress &gt; Abonnements<\/strong> Seite<\/li>\n\n\n\n<li>Im Rahmen der <strong>Wiederkehrende <\/strong>Suchen Sie das Abonnement, das Sie unterbrechen m\u00f6chten, mit der Suchfunktion oder durch Bl\u00e4ttern.\u00a0<\/li>\n\n\n\n<li><strong>Bewegen Sie den Mauszeiger \u00fcber die Abonnement-ID<\/strong> (im Rahmen der <strong>Abonnement<\/strong> <strong>Spalte<\/strong>), um Optionen f\u00fcr die Verwaltung von Abonnements anzuzeigen. Klicken Sie auf das <strong>Pause <\/strong>Option.<\/li>\n\n\n\n<li>Klicken Sie auf <strong>OK<\/strong> auf dem Pop-up-Fenster, um das Anhalten zu best\u00e4tigen.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Bearbeitung der letzten Transaktion<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By editing the user\u2019s most recent transaction, you are extending their current access until the new expiration date that you set. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\"><strong>Hinweis<\/strong>: Der Bearbeitungsprozess f\u00fcr Abonnements<strong>\u00a0gilt nicht f\u00fcr PayPal und Square.<\/strong> Einmal eingerichtet, k\u00f6nnen die Abonnementdaten von PayPal und Square nicht mehr ge\u00e4ndert werden. Diese Einschr\u00e4nkung wird von diesen Zahlungsgateways auferlegt und MemberPress kann sie nicht au\u00dfer Kraft setzen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00fchren Sie dazu einfach die folgenden Schritte aus:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Vergewissern Sie sich, dass Sie immer noch das richtige Abonnement haben, nachdem Sie es angehalten haben.<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n<li>Hover over the unique\u00a0Transaction\u00a0ID for the latest (or most recent) Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n<li>On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and there, make the expiration date any date in the future to reflect the amount of time you would like to grant the user <em class=\"\">(keine hier vorgenommenen \u00c4nderungen l\u00f6sen eine Geb\u00fchr aus)<\/em>.Um lebenslangen Zugriff zu gew\u00e4hren, l\u00f6schen Sie einfach den vorhandenen Eintrag (sodass das Feld leer ist).<\/li>\n\n\n\n<li>Finally, click the \u2018Update\u2019 button to save your changes.\u00a0<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Anmerkung:<\/strong>\u00a0<strong>Im Falle von Authorize.net<\/strong>, the subscription Interval and start date are not changeable. The Trial period can be changed only if the subscription has not yet started or the subscription is still within the trial period. Authorize.net supports changing the subscription\u2019s price.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Wiederaufnahme<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To have the user\u2019s subscription continue billing, you or the user will need to resume the subscription manually. Please note that after the subscription has been correctly resumed, it may take up to 24 hours for the next billing to be fully processed. If the resuming is done <em class=\"\">nach<\/em>\u00a0ihre bearbeitete Transaktion abgelaufen ist, kann der Nutzer den Zugang verlieren, bis seine n\u00e4chste Transaktion bearbeitet wird. Als solches, <em class=\"\">Es wird empfohlen, den Vorgang an dem Tag fortzusetzen, an dem die bearbeitete Transaktion ablaufen soll.<\/em>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em class=\"\">To resume a user\u2019s subscription as admin, please follow these steps:<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigieren Sie zur Seite WordPress Dashboard &gt; MemberPress &gt; Abonnements.<\/li>\n\n\n\n<li>Make sure that you are in the \u2018Recurring\u2019 tab.<\/li>\n\n\n\n<li>Suchen Sie das Abonnement mit Hilfe der Suchfunktion auf der Seite oder durch Bl\u00e4ttern.\u00a0<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Vergewissern Sie sich, dass Sie die\u00a0<em class=\"\">richtig\u00a0<\/em>Abonnement.<\/li>\n\n\n\n<li>Click the \u2018Resume\u2019 Link.<\/li>\n\n\n\n<li>Click \u2018OK\u2019 on the Pop-up after verifying you are resuming the correct subscription.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><em class=\"\">Damit der Benutzer sein eigenes Abonnement wieder aufnehmen kann, muss er die folgenden Schritte ausf\u00fchren (<\/em><em class=\"\"><strong class=\"\">Das ist wichtig: <\/strong><\/em><em class=\"\">Dies setzt voraus, dass Sie Folgendes aktiviert haben\u00a0<\/em><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/file-WQjVRuixww.png\"><em class=\"\">diese Option<\/em><\/a><em class=\"\">\u00a0in Ihrem MemberPress &gt; Einstellungen &gt; Konto &gt; Berechtigungen-Bereich, als Administrator):<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to your site\u2019s MemberPress Account page.<\/li>\n\n\n\n<li>Klicken Sie auf die Registerkarte \"Abonnements\" oder die Option \"Link\".<\/li>\n\n\n\n<li>Klicken Sie rechts neben dem Abonnement, das Sie fortsetzen m\u00f6chten, auf den Link Resume.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Stornierung zuk\u00fcnftiger Abrechnungen\/Benutzer befindet sich im letzten Abrechnungszyklus<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If for whatever reason you would like to cancel the user\u2019s future billings and give them extended access (such as if you\u2019d like to grant lifetime access) then you need to be sure to correctly cancel the user\u2019s subscription. If the user\u2019s subscription is already on their last billing cycle, you do not need to cancel the subscription. After you cancel the subscription, you will then need to edit the user\u2019s last transaction to extend their access.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Abbestellen<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To cancel the user\u2019s subscription, simply follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigieren Sie zur Seite WordPress Dashboard &gt; MemberPress &gt; Abonnements.<\/li>\n\n\n\n<li>Make sure that you are in the \u2018Recurring\u2019 tab (Non-Recurring subscriptions cannot be canceled).<\/li>\n\n\n\n<li>Suchen Sie das Abonnement mit Hilfe der Suchfunktion auf der Seite oder durch Bl\u00e4ttern.\u00a0<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Vergewissern Sie sich, dass Sie die\u00a0<em class=\"\">richtig\u00a0<\/em>Abonnement (dieser Vorgang ist nicht umkehrbar).<\/li>\n\n\n\n<li>Click the \u2018Cancel\u2019 Link.<\/li>\n\n\n\n<li>Click \u2018OK\u2019 on the Pop-up after verifying you are canceling the correct subscription.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Bearbeitung der letzten Transaktion<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By editing the user\u2019s most recent transaction, you are extending their current access until the new expiration date that you set. To do this, simply follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Vergewissern Sie sich, dass Sie sich noch auf der\u00a0<em class=\"\">richtig\u00a0<\/em>Abonnement, nachdem Sie es gek\u00fcndigt haben.<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n<li>Hover over the unique\u00a0Transaction\u00a0ID for the latest (or most recent) Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n<li>On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and here, make the expiration date any date in the future to reflect the amount of time you would like to grant the user\u00a0<em class=\"\">(keine \u00c4nderungen, die hier vorgenommen werden, l\u00f6sen Geb\u00fchren aus)<\/em>. Um den Zugang auf Lebenszeit zu gew\u00e4hren, l\u00f6schen Sie einfach das vorhandene Feld (damit es leer ist).<\/li>\n\n\n\n<li>Finally, click the \u2018Update\u2019 button to save your changes.\u00a0<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Nicht wiederkehrende Abonnements manuell verl\u00e4ngern<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Da Sie sich keine Gedanken \u00fcber die Beeintr\u00e4chtigung k\u00fcnftiger automatischer Abrechnungen machen m\u00fcssen, ist die Verl\u00e4ngerung eines Abonnements mit einmaliger Zahlung recht einfach.\u00a0<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigieren Sie zur Seite WordPress Dashboard &gt; MemberPress &gt; Abonnements.<\/li>\n\n\n\n<li>Make sure that you are in the \u2018Non-Recurring\u2019 tab.\u00a0<\/li>\n\n\n\n<li>Suchen Sie das Abonnement mit Hilfe der Suchfunktion auf der Seite oder durch Bl\u00e4ttern.\u00a0<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Vergewissern Sie sich, dass Sie die\u00a0<em class=\"\">richtig\u00a0<\/em>Abonnement.<\/li>\n\n\n\n<li>Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n<li>Hover over the unique\u00a0Transaction\u00a0ID for the Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n<li>On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and here, make the expiration date any date\u00a0in the future to reflect the amount of time you would like to grant the user\u00a0<em class=\"\">(keine \u00c4nderungen, die hier vorgenommen werden, l\u00f6sen Geb\u00fchren aus)<\/em>.<\/li>\n\n\n\n<li>Finally, click the \u2018Update\u2019 button to save these changes.\u00a0<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00dcberpr\u00fcfen Sie<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To verify that you have correctly extended the access for a user\u2019s subscription, simply go to your WordPress Dashboard > MemberPress > Subscriptions > search for the user\u2019s subscription. Once you have found the correct subscription, make sure that you see the following: a green \u2018Yes\u2019 under the \u2018Active\u2019 column, the updated expiration date, and if dealing with a recurring subscription, you see either \u2018Stopped\u2019 (for canceled) or \u2018Paused\u2019 under the Auto Rebill column, as shown here:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/5B4de269e6695dc8139dad3b1afac09eee5D_Image2017-06-20at11659PM.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>In MemberPress, you can manually extend a user\u2019s access to your protected content by following the directions below. Just be sure to follow the instructions based on the Subscription type as outlined. Manually Extending Automatically Recurring Subscriptions When manually extending an automatically recurring subscription, there are two ways to go about it. One is to [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1319],"ht-kb-tag":[],"class_list":["post-61487","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-subscriptions-and-transactions","entry","has-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"In MemberPress, you can manually extend a user&#039;s access to your protected content by following the directions below. 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