{"id":61526,"date":"2024-02-13T07:38:34","date_gmt":"2024-02-13T12:38:34","guid":{"rendered":"https:\/\/memberpress.com\/docs\/why-is-user-unauthorized\/"},"modified":"2024-02-13T17:19:02","modified_gmt":"2024-02-13T22:19:02","slug":"why-is-user-unauthorized","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/","title":{"rendered":"Was ist zu tun, wenn der Benutzer nicht auf den Inhalt zugreifen kann?"},"content":{"rendered":"<p>\n\t Wenn Sie feststellen, dass Ihre Nutzer berichten, dass sie keinen Zugriff auf Ihre gesch\u00fctzten Inhalte erhalten, obwohl sie glauben, dass sie es sollten, gibt es einige Dinge, die Sie \u00fcberpr\u00fcfen k\u00f6nnen.\u00a0<\/p>\n<p>\n\t Bevor wir die nachstehenden Listen durchgehen, sollten wir <em>sehr empfehlenswert <\/em>unter Verwendung der <a href=\"https:\/\/wordpress.org\/plugins\/user-switching\/\" target=\"_blank\" rel=\"noopener\">Plugin zur Benutzerumschaltung<\/a> um den Zugang des Benutzers zu \u00fcberpr\u00fcfen. Auf diese Weise k\u00f6nnen Sie nahtlos \u00fcberpr\u00fcfen, worauf genau der Nutzer Zugriff hat, ohne nach seinem Passwort zu fragen.\u00a0<\/p>\n<p>\n\t Nachdem Sie sich vergewissert haben, dass der Benutzer tats\u00e4chlich nicht auf den Inhalt zugreifen kann, den er eigentlich sollte, finden Sie hier zwei Listen mit Punkten, die Sie \u00fcberpr\u00fcfen sollten:<\/p>\n<p>\n\t <u><strong>Wichtige Punkte, die Sie \u00fcberpr\u00fcfen sollten \u2013 Dinge, die Sie problemlos selbst erledigen k\u00f6nnen sollten<\/strong><\/u><\/p>\n<ul>\n<li>\u00dcberpr\u00fcfen Sie, ob der Benutzer \u00fcber ein aktives Abonnement verf\u00fcgt. Dies sollte auf der Seite \u2018MemberPress &gt; Abonnements' \u00fcberpr\u00fcft werden. In der Spalte \u201eAktiv\u201c wird dann ein gr\u00fcnes \u201eJa\u201c angezeigt.\u00a0<\/li>\n<li>Vergewissern Sie sich, dass Sie Ihre Regel f\u00fcr den zu erw\u00e4hnenden Inhalt korrekt eingerichtet haben. Sie m\u00fcssen sicherstellen, dass Sie auf der Bearbeitungsseite Ihrer Regel die Mitgliedschaft, die der Benutzer erworben hat, korrekt ausgew\u00e4hlt haben (zusammen mit anderen Mitgliedschaften).<\/li>\n<li>\u00dcberpr\u00fcfen Sie, ob die Regel, die den Inhalt sch\u00fctzt, mit einer Sperrfrist oder einem Ablaufdatum versehen ist. Befindet sich der Benutzer au\u00dferhalb dieser Fenster, hat er keinen Zugriff.<\/li>\n<li>Pr\u00fcfen Sie auf Regelkonflikte wie erl\u00e4utert <a href=\"https:\/\/memberpress.com\/de\/docs\/avoiding-rule-conflicts\/\" target=\"_blank\" rel=\"noopener\">hier<\/a> \u2013 Das bedeutet, dass zwei Regeln denselben Inhalt sch\u00fctzen. Am h\u00e4ufigsten kann eine Regel vom Typ \u2018Alle Inhalte', \u2018Alle Seiten', \u2018Alle Beitr\u00e4ge' usw. einen solchen Konflikt verursachen.\u00a0<\/li>\n<li>Wenn Sie keine Regeln haben, versuchen Sie, eine hinzuzuf\u00fcgen. Sie k\u00f6nnen sie danach immer noch l\u00f6schen, wenn das Problem gel\u00f6st ist. Um mehr zu erfahren, siehe: <a href=\"https:\/\/memberpress.com\/de\/docs\/why-are-all-my-pages-locked-if-i-have-no-rules\/\">Warum sind alle meine Seiten gesperrt, wenn ich keine Regeln habe?<\/a><\/li>\n<\/ul>\n<p>\n\t <strong><u>Zu pr\u00fcfende sekund\u00e4re Elemente<\/u><u> \u2013 m\u00f6glicherweise ben\u00f6tigen Sie Hilfe von Ihrem Host oder Entwickler<\/u><\/strong><\/p>\n<ul>\n<li>HTTP-Browser-Caching-Header. Der Benutzer besucht eine gesch\u00fctzte Seite, und ein Caching-Plugin weist den Browser an, diese Seite zwischenzuspeichern (und dem Benutzer bei k\u00fcnftigen Besuchen dasselbe zu zeigen, was er jetzt sieht). Der Benutzer meldet sich also an oder registriert sich, kehrt zu der gesch\u00fctzten Seite zur\u00fcck, und der Browser zeigt ihm die zwischengespeicherte Version der Seite an, anstatt nach einer neuen Version zu suchen, da er nun angemeldet ist. Dies l\u00e4sst sich in der Regel beheben, indem Sie in der Konfiguration Ihres Caching-Plugins das Browser-Caching f\u00fcr die gesamte Seite deaktivieren. Nur statische Elemente wie CSS, JS, Bilder, Schriftarten usw. sollten vom Browser gecacht werden.\u00a0<\/li>\n<li>www vs. non-www. WordPress-Login-Cookies funktionieren sowohl unter www als auch unter non-www \u2013 aber <em>nicht f\u00fcr beide<\/em>. Wenn sich der Benutzer also unter der URL www anmeldet und dann zu einer Seite ohne www wechselt, wird er von WordPress als abgemeldet betrachtet. In der Regel l\u00e4sst sich dieses Problem beheben, indem man eine .htaccess-Weiterleitung einrichtet, um das eine oder andere zu erzwingen.<\/li>\n<li>http vs. https \u2013 \u00e4hnlich wie oben, au\u00dfer dass die Login-Cookies nur unter http oder https funktionieren \u2013 <em>aber nicht beides<\/em>. Wenn sich der Benutzer unter https anmeldet und dann zu einer http-URL navigiert, wird er als abgemeldet betrachtet. Wenn Sie ein SSL\/TLS-Zertifikat (https) auf Ihrer Website haben, wird empfohlen, die gesamte Website vollst\u00e4ndig auf https umzustellen. Die <a href=\"https:\/\/wordpress.org\/plugins\/really-simple-ssl\/\" target=\"_blank\" rel=\"noopener\">Wirklich einfaches SSL-Plugin<\/a> ist daf\u00fcr hervorragend geeignet. Stellen Sie sicher, dass Sie Ihre Webhook- oder IPN-URLs aktualisieren, um https am Gateway zu verwenden, wenn sie derzeit auf http eingestellt sind.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>If you are finding that your users are reporting not getting access to your protected content when they believe that they should, there are a couple of things that you can check.\u00a0 Before going over the lists below, we highly recommend using the User Switching plugin to check your user\u2019s access. This is a seamless [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1322],"ht-kb-tag":[],"class_list":{"0":"post-61526","1":"ht_kb","2":"type-ht_kb","3":"status-publish","4":"format-standard","6":"ht_kb_category-protecting-content","7":"entry"},"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"If you are finding that your users are reporting not getting access to your protected content when they believe that they should, there are a couple of things that you can check. 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This is a seamless","twitter:image":"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg"},"aioseo_meta_data":{"post_id":"61526","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"seo_analyzer_scan_date":"2025-10-09 21:40:28","breadcrumb_settings":null,"limit_modified_date":false,"reviewed_by":null,"open_ai":null,"ai":null,"created":"2024-02-13 12:38:34","updated":"2026-03-03 14:53:49"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/de\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/de\/doc-categories\/general\/\" title=\"General\">General<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/de\/doc-categories\/protecting-content\/\" title=\"Protecting Content\">Protecting Content<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tWhat to do When User Can\u2019t Access Content?\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/memberpress.com\/de"},{"label":"General","link":"https:\/\/memberpress.com\/de\/doc-categories\/general\/"},{"label":"Protecting Content","link":"https:\/\/memberpress.com\/de\/doc-categories\/protecting-content\/"},{"label":"What to do When User Can\u2019t Access Content?","link":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/"}],"_links":{"self":[{"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/ht-kb\/61526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/users\/62252"}],"replies":[{"embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/comments?post=61526"}],"version-history":[{"count":0,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/ht-kb\/61526\/revisions"}],"wp:attachment":[{"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/media?parent=61526"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/ht-kb-category?post=61526"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=61526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}