{"id":61526,"date":"2024-02-13T07:38:34","date_gmt":"2024-02-13T12:38:34","guid":{"rendered":"https:\/\/memberpress.com\/docs\/why-is-user-unauthorized\/"},"modified":"2024-02-13T17:19:02","modified_gmt":"2024-02-13T22:19:02","slug":"why-is-user-unauthorized","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/","title":{"rendered":"Was ist zu tun, wenn der Benutzer nicht auf den Inhalt zugreifen kann?"},"content":{"rendered":"<p>\n\t Wenn Sie feststellen, dass Ihre Nutzer berichten, dass sie keinen Zugriff auf Ihre gesch\u00fctzten Inhalte erhalten, obwohl sie glauben, dass sie es sollten, gibt es einige Dinge, die Sie \u00fcberpr\u00fcfen k\u00f6nnen.\u00a0<\/p>\n<p>\n\t Bevor wir die nachstehenden Listen durchgehen, sollten wir <em>sehr empfehlenswert <\/em>unter Verwendung der <a href=\"https:\/\/wordpress.org\/plugins\/user-switching\/\" target=\"_blank\" rel=\"noopener\">Plugin zur Benutzerumschaltung<\/a> to check your user\u2019s access. This is a seamless way to verify what exactly the user is getting access to without asking for their password.\u00a0<\/p>\n<p>\n\t Nachdem Sie sich vergewissert haben, dass der Benutzer tats\u00e4chlich nicht auf den Inhalt zugreifen kann, den er eigentlich sollte, finden Sie hier zwei Listen mit Punkten, die Sie \u00fcberpr\u00fcfen sollten:<\/p>\n<p>\n\t <u><strong>Wichtige Punkte, die Sie \u00fcberpr\u00fcfen sollten \u2013 Dinge, die Sie problemlos selbst erledigen k\u00f6nnen sollten<\/strong><\/u><\/p>\n<ul>\n<li>Verify that the user has an active subscription. This should be checked on the MemberPress > Subscriptions page and under the active column you will see a green \u2018Yes\u2019.\u00a0<\/li>\n<li>Verify that you have correctly set up your rule for the content in mention. You need to make sure that on your Rule\u2019s edit page, you have correctly selected the Membership that the user has purchased (along with any other Memberships).<\/li>\n<li>\u00dcberpr\u00fcfen Sie, ob die Regel, die den Inhalt sch\u00fctzt, mit einer Sperrfrist oder einem Ablaufdatum versehen ist. Befindet sich der Benutzer au\u00dferhalb dieser Fenster, hat er keinen Zugriff.<\/li>\n<li>Pr\u00fcfen Sie auf Regelkonflikte wie erl\u00e4utert <a href=\"https:\/\/memberpress.com\/de\/docs\/avoiding-rule-conflicts\/\" target=\"_blank\" rel=\"noopener\">hier<\/a> \u2013 meaning two rules protecting the same piece of content. Most commonly having an \u2018all content\u2019, \u2018all pages\u2019, \u2018all posts\u2019 etc. type rule can cause such a conflict.\u00a0<\/li>\n<li>Wenn Sie keine Regeln haben, versuchen Sie, eine hinzuzuf\u00fcgen. Sie k\u00f6nnen sie danach immer noch l\u00f6schen, wenn das Problem gel\u00f6st ist. Um mehr zu erfahren, siehe: <a href=\"https:\/\/memberpress.com\/de\/docs\/why-are-all-my-pages-locked-if-i-have-no-rules\/\">Warum sind alle meine Seiten gesperrt, wenn ich keine Regeln habe?<\/a><\/li>\n<\/ul>\n<p>\n\t <strong><u>Zu pr\u00fcfende sekund\u00e4re Elemente<\/u><u> \u2013 m\u00f6glicherweise ben\u00f6tigen Sie Hilfe von Ihrem Host oder Entwickler<\/u><\/strong><\/p>\n<ul>\n<li>HTTP browser caching headers. User visits a protected page, and a caching plugin tells the browser to cache that page (if visited in the future, show the user the same thing they\u2019re seeing now). So the user logs in or registers, goes back to the protected page, and the browser shows them the cached version of the page instead of looking for a new version now that they\u2019re logged in. This can usually be resolved by disabling full page browser caching in your caching plugin\u2019s configuration. Only static items like CSS, JS, images, fonts , etc. should be cached by the browser.\u00a0<\/li>\n<li>www vs. non-www. WordPress-Login-Cookies funktionieren sowohl unter www als auch unter non-www \u2013 aber <em>nicht f\u00fcr beide<\/em>. So if the user logs in under www URL, then browses to a page that is non-www \u2013 they\u2019ll be seen by WordPress as logged out. Putting a .htaccess redirect to force one or the other usually fixes this.<\/li>\n<li>http vs. https \u2013 \u00e4hnlich wie oben, au\u00dfer dass die Login-Cookies nur unter http oder https funktionieren \u2013 <em>aber nicht beides<\/em>. If the user logs in under https \u2013 then browses to an http URL \u2013 they\u2019ll be seen as logged out again. If you have an SSL\/TLS certificate (https) on your site, it\u2019s recommended to go full https on the entire site. The <a href=\"https:\/\/wordpress.org\/plugins\/really-simple-ssl\/\" target=\"_blank\" rel=\"noopener\">Wirklich einfaches SSL-Plugin<\/a> is great for that. Be sure to update your Webhook or IPN URL\u2019s to use https at the gateway though, if they\u2019re currently set to use http.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>If you are finding that your users are reporting not getting access to your protected content when they believe that they should, there are a couple of things that you can check.\u00a0 Before going over the lists below, we highly recommend using the User Switching plugin to check your user\u2019s access. This is a seamless [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1322],"ht-kb-tag":[],"class_list":["post-61526","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-protecting-content","entry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"If you are finding that your users are reporting not getting access to your protected content when they believe that they should, there are a couple of things that you can check. Before going over the lists below, we highly recommend using the User Switching plugin to check your user&#039;s access. This is a seamless\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Nikola M\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"de_DE\" \/>\n\t\t<meta property=\"og:site_name\" content=\"MemberPress\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"What to do When User Can\u2019t Access Content? | MemberPress\" \/>\n\t\t<meta property=\"og:description\" content=\"If you are finding that your users are reporting not getting access to your protected content when they believe that they should, there are a couple of things that you can check. Before going over the lists below, we highly recommend using the User Switching plugin to check your user&#039;s access. This is a seamless\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg\" \/>\n\t\t<meta property=\"og:image:width\" content=\"1650\" \/>\n\t\t<meta property=\"og:image:height\" content=\"1275\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2024-02-13T12:38:34+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2024-02-13T22:19:02+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/memberpress\/\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:site\" content=\"@memberpress\" \/>\n\t\t<meta name=\"twitter:title\" content=\"What to do When User Can\u2019t Access Content? | MemberPress\" \/>\n\t\t<meta name=\"twitter:description\" content=\"If you are finding that your users are reporting not getting access to your protected content when they believe that they should, there are a couple of things that you can check. Before going over the lists below, we highly recommend using the User Switching plugin to check your user&#039;s access. This is a seamless\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/docs\\\/why-is-user-unauthorized\\\/#article\",\"name\":\"What to do When User Can\\u2019t Access Content? | MemberPress\",\"headline\":\"What to do When User Can\\u2019t Access Content?\",\"author\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/author\\\/nikolacaseproof-com\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/#organization\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/memberpress.com\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/mp-icon-RGB_Icon-01.jpg\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/#articleImage\",\"width\":1650,\"height\":1275,\"caption\":\"memberpress logo icon\"},\"datePublished\":\"2024-02-13T07:38:34-05:00\",\"dateModified\":\"2024-02-13T17:19:02-05:00\",\"inLanguage\":\"de-DE\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/docs\\\/why-is-user-unauthorized\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/docs\\\/why-is-user-unauthorized\\\/#webpage\"},\"articleSection\":\"Protecting Content\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/docs\\\/why-is-user-unauthorized\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/memberpress.com\\\/de\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/doc-categories\\\/general\\\/#listItem\",\"name\":\"General\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/doc-categories\\\/general\\\/#listItem\",\"position\":2,\"name\":\"General\",\"item\":\"https:\\\/\\\/memberpress.com\\\/de\\\/doc-categories\\\/general\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/doc-categories\\\/protecting-content\\\/#listItem\",\"name\":\"Protecting Content\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/doc-categories\\\/protecting-content\\\/#listItem\",\"position\":3,\"name\":\"Protecting Content\",\"item\":\"https:\\\/\\\/memberpress.com\\\/de\\\/doc-categories\\\/protecting-content\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/docs\\\/why-is-user-unauthorized\\\/#listItem\",\"name\":\"What to do When User Can\\u2019t Access Content?\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/doc-categories\\\/general\\\/#listItem\",\"name\":\"General\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/docs\\\/why-is-user-unauthorized\\\/#listItem\",\"position\":4,\"name\":\"What to do When User Can\\u2019t Access Content?\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/doc-categories\\\/protecting-content\\\/#listItem\",\"name\":\"Protecting Content\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/#organization\",\"name\":\"MemberPress\",\"description\":\"The All-In-One WordPress Membership Plugin\",\"url\":\"https:\\\/\\\/memberpress.com\\\/de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/memberpress.com\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/mp-icon-RGB_Icon-01.jpg\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/docs\\\/why-is-user-unauthorized\\\/#organizationLogo\",\"width\":1650,\"height\":1275,\"caption\":\"memberpress logo icon\"},\"image\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/docs\\\/why-is-user-unauthorized\\\/#organizationLogo\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/memberpress\\\/\",\"https:\\\/\\\/www.pinterest.com\\\/memberpressplugin\\\/\",\"https:\\\/\\\/www.youtube.com\\\/c\\\/MemberPressPlugin\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/memberpress\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/author\\\/nikolacaseproof-com\\\/#author\",\"url\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/author\\\/nikolacaseproof-com\\\/\",\"name\":\"Nikola M\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/docs\\\/why-is-user-unauthorized\\\/#authorImage\",\"url\":\"https:\\\/\\\/memberpress.com\\\/wp-content\\\/litespeed\\\/avatar\\\/1edf820c48f9c430f380efe81887b154.jpg?ver=1787237640\",\"width\":96,\"height\":96,\"caption\":\"Nikola M\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/docs\\\/why-is-user-unauthorized\\\/#webpage\",\"url\":\"https:\\\/\\\/memberpress.com\\\/de\\\/docs\\\/why-is-user-unauthorized\\\/\",\"name\":\"What to do When User Can\\u2019t Access Content? | MemberPress\",\"description\":\"If you are finding that your users are reporting not getting access to your protected content when they believe that they should, there are a couple of things that you can check. Before going over the lists below, we highly recommend using the User Switching plugin to check your user's access. This is a seamless\",\"inLanguage\":\"de-DE\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/docs\\\/why-is-user-unauthorized\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/author\\\/nikolacaseproof-com\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/author\\\/nikolacaseproof-com\\\/#author\"},\"datePublished\":\"2024-02-13T07:38:34-05:00\",\"dateModified\":\"2024-02-13T17:19:02-05:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/memberpress.com\\\/de\\\/\",\"name\":\"MemberPress\",\"description\":\"The All-In-One WordPress Membership Plugin\",\"inLanguage\":\"de-DE\",\"publisher\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>What to do When User Can\u2019t Access Content? | MemberPress<\/title>\n\n","aioseo_head_json":{"title":"Was tun, wenn der Benutzer nicht auf den Inhalt zugreifen kann? | MemberPress","description":"Wenn Sie feststellen, dass Ihre Benutzer nicht auf Ihre gesch\u00fctzten Inhalte zugreifen k\u00f6nnen, obwohl sie glauben, dass sie es sollten, gibt es einige Dinge, die Sie \u00fcberpr\u00fcfen k\u00f6nnen. Bevor Sie die nachstehenden Listen durchgehen, empfehlen wir Ihnen dringend, den Zugriff Ihrer Nutzer mit dem Plugin User Switching zu \u00fcberpr\u00fcfen. Dies ist eine nahtlose","canonical_url":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/#article","name":"What to do When User Can\u2019t Access Content? | MemberPress","headline":"What to do When User Can\u2019t Access Content?","author":{"@id":"https:\/\/memberpress.com\/de\/blog\/author\/nikolacaseproof-com\/#author"},"publisher":{"@id":"https:\/\/memberpress.com\/de\/#organization"},"image":{"@type":"ImageObject","url":"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg","@id":"https:\/\/memberpress.com\/de\/#articleImage","width":1650,"height":1275,"caption":"memberpress logo icon"},"datePublished":"2024-02-13T07:38:34-05:00","dateModified":"2024-02-13T17:19:02-05:00","inLanguage":"de-DE","mainEntityOfPage":{"@id":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/#webpage"},"isPartOf":{"@id":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/#webpage"},"articleSection":"Protecting Content"},{"@type":"BreadcrumbList","@id":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de#listItem","position":1,"name":"Home","item":"https:\/\/memberpress.com\/de","nextItem":{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/doc-categories\/general\/#listItem","name":"General"}},{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/doc-categories\/general\/#listItem","position":2,"name":"General","item":"https:\/\/memberpress.com\/de\/doc-categories\/general\/","nextItem":{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/doc-categories\/protecting-content\/#listItem","name":"Protecting Content"},"previousItem":{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/doc-categories\/protecting-content\/#listItem","position":3,"name":"Protecting Content","item":"https:\/\/memberpress.com\/de\/doc-categories\/protecting-content\/","nextItem":{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/#listItem","name":"What to do When User Can\u2019t Access Content?"},"previousItem":{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/doc-categories\/general\/#listItem","name":"General"}},{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/#listItem","position":4,"name":"What to do When User Can\u2019t Access Content?","previousItem":{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/doc-categories\/protecting-content\/#listItem","name":"Protecting Content"}}]},{"@type":"Organization","@id":"https:\/\/memberpress.com\/de\/#organization","name":"MemberPress","description":"The All-In-One WordPress Membership Plugin","url":"https:\/\/memberpress.com\/de\/","logo":{"@type":"ImageObject","url":"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg","@id":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/#organizationLogo","width":1650,"height":1275,"caption":"memberpress logo icon"},"image":{"@id":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/#organizationLogo"},"sameAs":["https:\/\/www.instagram.com\/memberpress\/","https:\/\/www.pinterest.com\/memberpressplugin\/","https:\/\/www.youtube.com\/c\/MemberPressPlugin","https:\/\/www.linkedin.com\/company\/memberpress\/"]},{"@type":"Person","@id":"https:\/\/memberpress.com\/de\/blog\/author\/nikolacaseproof-com\/#author","url":"https:\/\/memberpress.com\/de\/blog\/author\/nikolacaseproof-com\/","name":"Nikola M","image":{"@type":"ImageObject","@id":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/#authorImage","url":"https:\/\/memberpress.com\/wp-content\/litespeed\/avatar\/1edf820c48f9c430f380efe81887b154.jpg?ver=1787237640","width":96,"height":96,"caption":"Nikola M"}},{"@type":"WebPage","@id":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/#webpage","url":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/","name":"What to do When User Can\u2019t Access Content? | MemberPress","description":"If you are finding that your users are reporting not getting access to your protected content when they believe that they should, there are a couple of things that you can check. Before going over the lists below, we highly recommend using the User Switching plugin to check your user's access. This is a seamless","inLanguage":"de-DE","isPartOf":{"@id":"https:\/\/memberpress.com\/de\/#website"},"breadcrumb":{"@id":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/#breadcrumblist"},"author":{"@id":"https:\/\/memberpress.com\/de\/blog\/author\/nikolacaseproof-com\/#author"},"creator":{"@id":"https:\/\/memberpress.com\/de\/blog\/author\/nikolacaseproof-com\/#author"},"datePublished":"2024-02-13T07:38:34-05:00","dateModified":"2024-02-13T17:19:02-05:00"},{"@type":"WebSite","@id":"https:\/\/memberpress.com\/de\/#website","url":"https:\/\/memberpress.com\/de\/","name":"MemberPress","description":"The All-In-One WordPress Membership Plugin","inLanguage":"de-DE","publisher":{"@id":"https:\/\/memberpress.com\/de\/#organization"}}]},"og:locale":"de_DE","og:site_name":"MemberPress","og:type":"article","og:title":"What to do When User Can\u2019t Access Content? | MemberPress","og:description":"If you are finding that your users are reporting not getting access to your protected content when they believe that they should, there are a couple of things that you can check. Before going over the lists below, we highly recommend using the User Switching plugin to check your user's access. This is a seamless","og:url":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/","og:image":"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg","og:image:secure_url":"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg","og:image:width":1650,"og:image:height":1275,"article:published_time":"2024-02-13T12:38:34+00:00","article:modified_time":"2024-02-13T22:19:02+00:00","article:publisher":"https:\/\/www.facebook.com\/memberpress\/","twitter:card":"summary_large_image","twitter:site":"@memberpress","twitter:title":"What to do When User Can\u2019t Access Content? | MemberPress","twitter:description":"If you are finding that your users are reporting not getting access to your protected content when they believe that they should, there are a couple of things that you can check. Before going over the lists below, we highly recommend using the User Switching plugin to check your user's access. This is a seamless","twitter:image":"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg"},"aioseo_meta_data":{"post_id":"61526","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"seo_analyzer_scan_date":"2026-08-21 01:15:37","breadcrumb_settings":null,"limit_modified_date":false,"reviewed_by":null,"open_ai":null,"ai":null,"created":"2024-02-13 12:38:34","updated":"2026-08-21 01:15:37","focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/de\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/de\/doc-categories\/general\/\" title=\"General\">General<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/de\/doc-categories\/protecting-content\/\" title=\"Protecting Content\">Protecting Content<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tWhat to do When User Can\u2019t Access Content?\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/memberpress.com\/de"},{"label":"General","link":"https:\/\/memberpress.com\/de\/doc-categories\/general\/"},{"label":"Protecting Content","link":"https:\/\/memberpress.com\/de\/doc-categories\/protecting-content\/"},{"label":"What to do When User Can\u2019t Access Content?","link":"https:\/\/memberpress.com\/de\/docs\/why-is-user-unauthorized\/"}],"_links":{"self":[{"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/ht-kb\/61526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/users\/62252"}],"replies":[{"embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/comments?post=61526"}],"version-history":[{"count":0,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/ht-kb\/61526\/revisions"}],"wp:attachment":[{"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/media?parent=61526"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/ht-kb-category?post=61526"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=61526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}