{"id":62322,"date":"2024-02-13T09:24:41","date_gmt":"2024-02-13T14:24:41","guid":{"rendered":"https:\/\/memberpress.com\/docs\/users-are-disappearing-or-being-deleted-automatically\/"},"modified":"2024-02-13T17:18:06","modified_gmt":"2024-02-13T22:18:06","slug":"users-are-disappearing-or-being-deleted-automatically","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/de\/docs\/users-are-disappearing-or-being-deleted-automatically\/","title":{"rendered":"Benutzer verschwinden oder werden automatisch gel\u00f6scht"},"content":{"rendered":"

\n\t From time-to-time we get reports that User\u2019s have been unknowingly deleted or removed from the site.<\/p>\n

\n\t Below is the list of known reasons for this to occur. There\u2019s probably more, but these are the one\u2019s we know about so far.<\/p>\n

    \n
  1. Site owner, Developer, or Web-host restores\u00a0website database from old backup (causing new data to be lost). There\u2019s not much you can do to avoid this, except perhaps take more frequent backups, or use a service like VaultPress where you can selectively choose which data to restore.<\/li>\n
  2. Der Eigent\u00fcmer der Website, der Entwickler oder der Webhoster hat eine Staging-Datenbank auf die Live-Site \u00fcbertragen. Dadurch wurden einige Daten der Staging-Site mit Daten der Live-Site \u00fcberschrieben.<\/li>\n
  3. Der Eigent\u00fcmer der Website oder der Webhoster hat das Datenbank-\/Objekt-Caching aktiviert, wodurch einige Konten durch POST-Daten einer neuen Anmeldung \u00fcberschrieben werden (am h\u00e4ufigsten bei WP Engine oder GoDaddy). Dies ist extrem schwierig zu reproduzieren, aber die Deaktivierung der Datenbank\/Objekt-Caching behebt es.\n
      \n
    1. Um dies zu l\u00f6sen mit WP Engine<\/strong>Deaktivieren Sie das Object Caching in den Einstellungen Ihres Control Panels f\u00fcr Ihre Website, oder wenden Sie sich an den Support und bitten Sie um die Deaktivierung des Object Caching.<\/li>\n
    2. In Bezug auf GoDaddy Verwaltetes Hosting<\/strong>, this cannot be turned off. We recommend moving to a new host as GoDaddy\u2019s support is unwilling to assist with any caching issues. GoDaddy can move you to their Shared or Business hosting plans which do not have the same caching forced. But after the migration, they sometimes forget to delete the caching scripts, so be sure they remove their caching scripts after migrating you\u2026otherwise you\u2019ll end up with the same problem.<\/li>\n<\/ol>\n<\/li>\n
    3. Another Admin on the site has deleted the account accidentally and didn\u2019t tell you.<\/li>\n
    4. Die BuddyPress\/BuddyBoss-Option, die es Benutzern erlaubt, ihre eigenen Konten zu l\u00f6schen, ist aktiviert. Schalten Sie diese Einstellung aus, um dies zu verhindern.<\/li>\n
    5. WooCommerce Die Aufbewahrung pers\u00f6nlicher Daten ist nicht auf unbestimmte Zeit eingestellt. Setzen Sie dies auf unbestimmt, um dies zu verhindern.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"

      From time-to-time we get reports that User\u2019s have been unknowingly deleted or removed from the site. Below is the list of known reasons for this to occur. There\u2019s probably more, but these are the one\u2019s we know about so far. Site owner, Developer, or Web-host restores\u00a0website database from old backup (causing new data to be [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1314],"ht-kb-tag":[],"class_list":["post-62322","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-miscellaneous","entry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t