{"id":62903,"date":"2024-02-13T10:59:40","date_gmt":"2024-02-13T15:59:40","guid":{"rendered":"https:\/\/memberpress.com\/docs\/manage-subscriptions-and-transactions-with-authorize-net\/"},"modified":"2024-02-21T08:22:30","modified_gmt":"2024-02-21T13:22:30","slug":"manage-subscriptions-and-transactions-with-authorize-net","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/de\/docs\/manage-subscriptions-and-transactions-with-authorize-net\/","title":{"rendered":"Wie man Abonnements und Transaktionen mit Authorize.net verwaltet"},"content":{"rendered":"<div class=\"callout\">\n\t<p id=\"top\">\n\t\t<strong><u> Dieser Artikel behandelt die folgenden Themen:<\/u><\/strong>\n\t<\/p>\n\t<ul>\n\t\t<li><a href=\"#cancelling\">Wie man Abonnements k\u00fcndigt<\/a><\/li>\n\t\t<li><a href=\"#failed-payments\">Umgang mit fehlgeschlagenen Zahlungen<\/a><\/li>\n\t\t<li><a href=\"#add\">So f\u00fcgen Sie eine fehlende Zahlung hinzu<\/a><\/li>\t\n\t<\/ul>\n<\/div><h2 id=\"cancelling\">Abbrechen von Abonnements in Authorize.net<\/h2><div>Normally, you\u2019ll want to cancel subscriptions directly in MemberPress as <a href=\"http:\/\/docs.memberpress.com\/article\/181-canceling-subscriptions\">hier skizziert<\/a>. Es kann jedoch sein, dass Sie ein Abonnement direkt in Ihrem authorize.net-Konto k\u00fcndigen m\u00fcssen. Dies w\u00e4re zum Beispiel notwendig, wenn Sie ein Abonnement in MemberPress gel\u00f6scht haben, bevor Sie es korrekt gek\u00fcndigt haben. In solchen F\u00e4llen befolgen Sie bitte diese Anweisungen, um direkt in authorize.net zu k\u00fcndigen:<\/div><ol><li>Melden Sie sich bei Ihrem Authorize.net-Konto an<\/li><li>Klicken Sie auf <i>Extras &gt; Wiederkehrende Abrechnung<\/i><\/li><li>Aktive Abonnements anzeigen<\/li><li>Find the user\u2019s subscription in the list, and click on its <b>Abonnement-ID<\/b> Link<\/li><li>Klicken Sie \"<b>Abonnement bearbeiten<\/b>\u201doben<\/li><li>Klicken Sie \"<b>Abonnement k\u00fcndigen<\/b>\u201doben<\/li><li>Klicken Sie \"<b>OK<\/b>\u201d im Popup-Fenster, um die Stornierung zu best\u00e4tigen.<\/li><\/ol><p>\n<a class=\"callout dashed\" href=\"#top\">Zur\u00fcck zum Anfang<\/a>\n<\/p><h2 id=\"failed-payments\">Umgang mit fehlgeschlagenen Zahlungen<\/h2><div>If a member\u2019s payment fails and Authorize.net\u2019s Automatic Retry feature isn\u2019t enabled, then you will need to manually recharge the member\u2019s payment in Authorize.net. If Automatic Retry is enabled, then the member\u2019s subscription will remain in a \u201csuspended\u201d state until they update the card tied to their subscription in MemberPress. Once updated, Authorize.net will automatically retry the failed payment for the subscription.<\/div><div>Authorize.net\u2019s Automatic Retry feature can be enabled by following these steps:<\/div><ol><li>Melden Sie sich bei Ihrem Authorize.net-Konto an;<\/li><li>Zugriff auf die <b>Wiederkehrende Rechnungen<\/b> Seite unter dem <i>Werkzeuge <\/i>Abschnitt;<\/li><li>Klicken Sie auf den \"<b>Automatische Wiederholung einschalten<\/b>\u201d Link und dann den \u201c<b>Automatische Wiederholung einschalten<\/b>Schaltfl\u00e4che \".<\/li><\/ol><p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">\n<strong>Anmerkung: <\/strong> Authorize.net\u2019s Automatic Retry can not be disabled once it\u2019s been activated in your account.\n<\/p><p>\n<a class=\"callout dashed\" href=\"#top\">Zur\u00fcck zum Anfang<\/a>\n<\/p><h2 id=\"add\">Hinzuf\u00fcgen einer fehlenden Zahlung<\/h2><div>Befolgen Sie diese Anweisungen, wenn Sie eine abgeschlossene Zahlung in Ihrem Authorize.net-Konto sehen, diese Zahlung jedoch nicht auf dem <i>MemberPress &gt; Transaktionen<\/i> Seite und\/oder ist nicht mit seinem Abonnement auf der <i>MemberPress &gt; Abonnements<\/i> Seite *.\u00a0<\/div>\n        <div class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><p>Bitte beachten Sie, dass eine fehlende Zahlung ein Zeichen daf\u00fcr ist, dass Ihre Authorize.net-Integration nicht ordnungsgem\u00e4\u00df gem\u00e4\u00df den obigen Anweisungen eingerichtet wurde. Bitte \u00fcberpr\u00fcfen Sie Ihre Einrichtung doppelt und dreifach, und kontaktieren Sie <a href=\"https:\/\/memberpress.com\/de\/support\/\" target=\"_blank\" rel=\"noopener\">MemberPress-Unterst\u00fctzung<\/a> wenn Sie weiterhin Probleme haben.<\/p><\/div>\n      <div>*<b><i>\u00a0If you see a Subscription ID on the\u00a0MemberPress > Subscriptions page for the user, but it looks like mp-sub-xxxxxxxxxxx, you\u2019ll need to\u00a0follow <\/i><\/b><a href=\"https:\/\/memberpress.com\/de\/docs\/editing-subscriptions\/\"><b><i>diese Anleitungen<\/i><\/b><\/a><b><i> bevor Sie mit Schritt 1 fortfahren.<\/i><\/b>\u00a0<\/div><h3 style=\"margin-left: 20px;\">Schritt 1 \u2013 Finden Sie die Transaktions-ID f\u00fcr die Zahlung in Authorize.net<\/h3><div>To begin, you\u2019ll need to find the payment (if you are not already aware of it). Information you can use to search for it includes:<\/div><ul><li>Die Abonnement-ID (bei einem wiederkehrenden Abonnement), wie sie auf der Seite \u201eMemberPress &gt; Abonnements\u201c angezeigt wird (achten Sie auf eine Zahlenfolge).<\/li><li>The user\u2019s email, which can be found on the WordPress > Users page OR the MemberPress > Members page<\/li><li>Das Datum der Rechnungsstellung<\/li><\/ul><h5 style=\"margin-left: 20px;\">With that information in hand, you can find the transaction ID in Authorize.net by doing the following (note: these steps come directly from an authorize.net\u2019s support page; for the full page. please <a href=\"https:\/\/support.authorize.net\/s\/article\/How-Do-I-Search-for-Transactions\" target=\"_blank\" rel=\"noopener\">hier klicken<\/a>):<\/h5><ol><li>Loggen Sie sich in das Merchant Interface ein unter <a href=\"https:\/\/account.authorize.net\/\">https:\/\/account.authorize.net<\/a>.<\/li><li>Klicken Sie auf\u00a0<strong>Transaktion<\/strong>\u00a0<strong>Suche\u00a0<\/strong>in der Hauptsymbolleiste.<\/li><li>Klicken Sie auf\u00a0<strong>Suche nach einer Transaktion\u00a0<\/strong>im Hauptmen\u00fc auf der linken Seite.<\/li><li>Geben Sie einen oder mehrere Suchparameter in die vorgesehenen Felder ein.<\/li><li>Klicken Sie auf die\u00a0<strong>anzeigen\u00a0<\/strong>Dropdown-Liste, um auszuw\u00e4hlen, wie viele Ergebnisse pro Seite angezeigt werden sollen: 10 (Standard), 15, 20 oder 25 Ergebnisse.<\/li><li>Klicken Sie auf\u00a0<strong>Suche\u00a0<\/strong>um Ihre Transaktions\u00fcbersicht anzuzeigen. Dadurch werden Ihre Ergebnisse angezeigt:<\/li><\/ol><p><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2019\/08\/Authorize.net-Transaction-ID.png\" style=\"width: 100%; max-width: 100%; \"><\/p><p>Kopieren Sie die Transaktions-ID, die Sie unter dem Feld\u00a0<em>Trans-ID <\/em>column. You\u2019ll use this in Step 2.<\/p><h3 style=\"margin-left: 20px;\">Schritt 2 \u2013 Transaktion manuell hinzuf\u00fcgen<\/h3><div>Um die fehlende Zahlung manuell hinzuzuf\u00fcgen, k\u00f6nnen Sie je nach Art der Zahlung, die Sie erhalten haben, die folgenden Schritte ausf\u00fchren:<\/div><h5>Eine einmalige Zahlung (NICHT in Verbindung mit einem bestehenden wiederkehrenden Abonnement):<\/h5><ol><li>Gehe zu <i>MemberPress &gt; Transaktionen<\/i>.<\/li><li>W\u00e4hlen Sie <b>Neu hinzuf\u00fcgen<\/b> am oberen Rand der Seite.<\/li><li>Einf\u00fcgen der <i>Transaktions-ID<\/i> die Sie in Schritt 1 identifiziert haben, in die <b>Nummer des Vorgangs<\/b>.<\/li><li>Select the user you\u2019d like the transaction to be associated with. You can start typing in the username, and available options will pop up.<\/li><li>W\u00e4hlen Sie die <i>Mitgliedschaft <\/i>mit der die Transaktion verkn\u00fcpft werden soll.<\/li><li>Hinzuf\u00fcgen der Transaktion <b>Zwischensumme<\/b>\u00a0Betrag. Dies sollte der Betrag sein, den der Nutzer an Sie gezahlt hat.<\/li><li>F\u00fcgen Sie ggf. Daten zu Steuern hinzu.<\/li><li>Setzen Sie die <i>Status <\/i>der Transaktion an <b>Vollst\u00e4ndig<\/b>.<\/li><li>Setzen Sie die <i>Gateway\u00a0<\/i>zu <b>Authorize.net<\/b>.<\/li><li>Lassen Sie das Feld Abonnement leer.<\/li><li>F\u00fcgen Sie die <b>Erstellt am<\/b>. Das Datum, das Sie hier eingeben, ist das Datum, an dem der Nutzer Sie bezahlt hat.<\/li><li>F\u00fcgen Sie die <b>Verfallsdatum<\/b>. The date you set here will be the date the user\u2019s payment is set to expire.<\/li><li>W\u00e4hlen Sie <b>erstellen.<\/b>.<\/li><\/ol><h5>Wenn Sie eine Transaktion zu einer bestehenden\u00a0<em>Wiederkehrende<\/em>\u00a0Abonnement:<\/h5><ol><li>Gehe zu <i>MemberPress &gt; Abonnements<\/i>.<\/li><li>Search for the user\u2019s subscription to which you\u2019d like to add the missing payment.<\/li><li>Hover over the subscription\u2019s unique ID and click on the \u201c<b>Txn hinzuf\u00fcgen<\/b>\u201d Link.<\/li><li>Einf\u00fcgen der <i>Transaktions-ID<\/i>\u00a0die Sie in Schritt 1 identifiziert haben, in die <b>Nummer des Vorgangs<\/b>.<\/li><li>Select the user you\u2019d like the transaction to be associated with. You can start typing in the username, and available options will pop up.<\/li><li>W\u00e4hlen Sie die <i>Mitgliedschaft <\/i>mit der die Transaktion verkn\u00fcpft werden soll.<\/li><li>Hinzuf\u00fcgen der Transaktion\u00a0<b>Zwischensumme<\/b>\u00a0Betrag. Dies sollte der Betrag sein, den der Nutzer an Sie gezahlt hat.<\/li><li>F\u00fcgen Sie ggf. Daten zu Steuern hinzu.<\/li><li>Setzen Sie die\u00a0<i>Status\u00a0<\/i>der Transaktion an <b>Vollst\u00e4ndig<\/b>.<\/li><li>Setzen Sie die\u00a0<i>Gateway\u00a0<\/i>zu <b>Authorize.net<\/b>.<\/li><li>Lassen Sie das Feld \u201eAbonnement\u201c unver\u00e4ndert (es sollte automatisch mit der richtigen ID ausgef\u00fcllt worden sein).<\/li><li>F\u00fcgen Sie die <b>Erstellt am<\/b>. Das Datum, das Sie hier eingeben, ist das Datum, an dem der Nutzer Sie bezahlt hat.<\/li><li>F\u00fcgen Sie die <b>Verfallsdatum<\/b>. The date you set here will be the date the user\u2019s payment is set to expire.<\/li><li>W\u00e4hlen Sie <b>erstellen.<\/b>.<\/li><\/ol><h3 style=\"margin-left: 20px;\">Schritt 3 \u2013 \u00dcberpr\u00fcfen<\/h3><div>After completing these steps, the payment should be correctly added, and the user\u2019s subscription should be marked active, as highlighted here :\u00a0<\/div><p><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2019\/08\/Added-Payment-Authorize.net_.png\" style=\"width: 100%; max-width: 100%; \"><\/p><p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">\n<strong>Anmerkung: <\/strong> Auf der <em>MemberPress &gt; Abonnement<\/em> Seite, die\u00a0<em>Aktiv<\/em> Die Spalte des Abonnements sollte auf einen Wert gesetzt werden. <strong>gr\u00fcn Ja<\/strong>\u00a0und die <em>L\u00e4uft ab am<\/em>\u00a0column should reflect the missing payment\u2019s expiration date.\n<\/p><p>\n<a class=\"callout dashed\" href=\"#top\">Zur\u00fcck zum Anfang<\/a>\n<\/p>","protected":false},"excerpt":{"rendered":"<p>Covered in this article: How to Cancel Subscriptions Handling Failed Payments How to Add a Missing Payment Canceling Subscriptions in Authorize.net Normally, you\u2019ll want to cancel subscriptions directly in MemberPress as outlined here. However, you may need to cancel a subscription directly in your authorize.net account. For example, this would be necessary if you deleted [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1275],"ht-kb-tag":[1388,1387],"class_list":["post-62903","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-authorize-net","ht_kb_tag-subcription","ht_kb_tag-subcriptions","entry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Covered in this article: How to Cancel Subscriptions Handling Failed Payments How to Add a Missing Payment Canceling Subscriptions in Authorize.net Normally, you&#039;ll want to cancel subscriptions directly in MemberPress as outlined here. 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