{"id":16013,"date":"2017-11-08T11:54:18","date_gmt":"2017-11-08T18:54:18","guid":{"rendered":"https:\/\/memberpress.com\/?p=16013"},"modified":"2025-09-04T11:31:02","modified_gmt":"2025-09-04T15:31:02","slug":"the-benefits-of-adding-live-chat-to-your-membership-site","status":"publish","type":"post","link":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/","title":{"rendered":"The Benefits of Adding Live Chat to Your Membership Site"},"content":{"rendered":"<p>Want to increase your membership-site conversion rates, offer a better <a href=\"https:\/\/memberpress.com\/blog\/social-logins-wordpress\/\" data-wpil-monitor-id=\"12\">user experience<\/a>, and even improve <a href=\"https:\/\/memberpress.com\/blog\/membership-site-retention\/\">member retention<\/a>? Adding <a href=\"https:\/\/memberpress.com\/go\/livechat\" title=\"Livechat Affiliate Link\" class=\"pretty-link-keyword\"rel=\"nofollow \" target=\"_blank\">live chat<\/a> to your website could be your answer.<\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_81 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<label for=\"ez-toc-cssicon-toggle-item-69cd8c2a1e62c\" class=\"ez-toc-cssicon-toggle-label\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">WHAT'S INSIDE<\/p>\n<span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #000000;color:#000000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #000000;color:#000000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69cd8c2a1e62c\"  \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#Reasons_Why_Live_Chat_Is_Beneficial_for_Your_Membership_Website\" >Reasons Why Live Chat Is Beneficial for Your Membership Website<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#Get_to_know_your_visitors\" >Get to know your visitors<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#Sign-up_unsure_visitors\" >Sign-up unsure visitors<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#Overcome_last-minute_hitches\" >Overcome last-minute hitches<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#Give_your_members_more_options\" >Give your members more options<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#Low_time-investment_communication_channel\" >Low time-investment communication channel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#Advantage_over_your_competitors\" >Advantage over your competitors<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#Inexpensive_and_easy_to_implement\" >Inexpensive and easy to implement<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#Best_Live-Chat_WordPress_Plugins\" >Best Live-Chat WordPress Plugins<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#Final_Thoughts\" >Final Thoughts<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>Of course, there are countless ways to increase membership conversion rates\u2014some of which <a href=\"https:\/\/memberpress.com\/tag\/conversion-rates\/\">we\u2019ve covered here<\/a>\u2014however, adding live chat has many appealing benefits.<\/p>\n<p>Not only does this article explain why offering live chat is beneficial for your membership website, it also includes some options for implementing it on your WordPress website.<\/p>\n<p><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-WordPress-Plugin.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-16039\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-WordPress-Plugin.jpg\" alt=\"\" width=\"1480\" height=\"959\" srcset=\"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-WordPress-Plugin.jpg 1480w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-WordPress-Plugin-300x194.jpg 300w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-WordPress-Plugin-1024x664.jpg 1024w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-WordPress-Plugin-768x498.jpg 768w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-WordPress-Plugin-262x170.jpg 262w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-WordPress-Plugin-840x544.jpg 840w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-WordPress-Plugin-1056x684.jpg 1056w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-WordPress-Plugin-700x454.jpg 700w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-WordPress-Plugin-156x101.jpg 156w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-WordPress-Plugin-1080x700.jpg 1080w\" sizes=\"(max-width: 1480px) 100vw, 1480px\" \/><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Reasons_Why_Live_Chat_Is_Beneficial_for_Your_Membership_Website\"><\/span>Reasons Why Live Chat Is Beneficial for Your Membership Website<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If you\u2019re worried about live chat eating up all your time, don\u2019t be. The best live-chat solutions make it easy to temporarily deactivate the service. Even turning live chat on for an hour or two a day allows you to reap many of the benefits of this feature, all without it taking over your life. If your experiences with live chat are beneficial to your business, it could become another <a href=\"https:\/\/memberpress.com\/growing-your-membership-site-with-automation-and-outsourcing\/\">area of your membership site that can be outsourced<\/a>.<\/p>\n<p><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Example.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-16037\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Example.png\" alt=\"\" width=\"1480\" height=\"969\" srcset=\"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Example.png 1480w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Example-300x196.png 300w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Example-1024x670.png 1024w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Example-768x503.png 768w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Example-260x170.png 260w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Example-840x550.png 840w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Example-1045x684.png 1045w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Example-700x458.png 700w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Example-156x102.png 156w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Example-1080x707.png 1080w\" sizes=\"(max-width: 1480px) 100vw, 1480px\" \/><\/a><\/p>\n<p>To help you decide whether live chat works with your project, let\u2019s look at some of the benefits associated with this interactive website feature.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Get_to_know_your_visitors\"><\/span>Get to know your visitors<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The more you know about the needs and wants of your target audience, the better you\u2019ll be able to serve them with your membership site. Thanks to some <a href=\"https:\/\/memberpress.com\/optimize-your-business-with-advanced-membership-site-reporting\/\">excellent membership-site reporting tools<\/a>, it\u2019s relatively easy to study and analyze visitors who go on to become paid members. However, those outside your program are much harder to reach.<\/p>\n<p>Adding a live-chat feature that\u2019s accessible outside your protected members-only area gives you a good opportunity to communicate with visitors who\u2019ve found your website but not yet chosen to become members. With a live-chat tool, you can ask them about their problems, find out why they\u2019re interested in joining your program, and what their reservations may be.<\/p>\n<p>This information can be invaluable when it comes to improving your content and <a href=\"https:\/\/memberpress.com\/how-to-create-a-landing-page-for-your-membership-site\/\">optimizing your membership-site landing page<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Sign-up_unsure_visitors\"><\/span>Sign-up unsure visitors<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Obviously, you don\u2019t want to coerce hesitant visitors into signing up, but people often have last-minute reservations that prevent them from taking the plunge and registering. Sometimes a quick live-chat session can allay fears and concerns, enabling visitors to confidently move forward in joining your membership site.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Overcome_last-minute_hitches\"><\/span>Overcome last-minute hitches<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Problems can arise even if you\u2019re doing all you can to <a href=\"https:\/\/memberpress.com\/best-wordpress-plugins-to-keep-your-website-maintained\/\">keep your WordPress website well maintained<\/a>. Maybe your payment processor is playing up, or a theme update is causing an issue with your site. Perhaps a visitor doesn\u2019t have their payment details to hand. For whatever reason, there are times when a visitor can\u2019t complete the member registration process.<\/p>\n<p>Live chat allows them to talk to someone who can help resolve the issue. Even if you can\u2019t complete the sign-up process with them at the time, you can use live-chat functionality to ask for their contact details once the problem preventing their joining is resolved.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Give_your_members_more_options\"><\/span>Give your members more options<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Adding a knowledgebase or FAQ to your membership site helps your members help themselves. However, sometimes they still need to get in touch with you. By enabling live chat, you enhance the experience for users who prefer this mode of communication.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Low_time-investment_communication_channel\"><\/span>Low time-investment communication channel<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Not only does adding live chat to your site offer visitors an another channel of communication, it also reduces your support overhead. Sometimes an issue can be resolved in just a few minutes of live chat versus a series of back and forth emails or posts in a support forum.<\/p>\n<p>Initiating a live-chat session also means low time demands for visitors. Typically, chatting online is a frictionless process with no sign-up required or forms to fill in\u2014something visitors are sure to appreciate in their hour of need.<\/p>\n<p>As you can see, live chat helps keep your visitors and members happy while also reducing your support-related workload.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Advantage_over_your_competitors\"><\/span>Advantage over your competitors<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Sometimes the best reason to add live chat to your membership site is the advantage it gives you over competitors. Live chat gives you a good opportunity to demonstrate your commitment to customer service and user support, in real time. It helps you create a good impression with your target audience, making them feel better about handing over their payment details and joining your program.<\/p>\n<p>Live chat not only helps you answer the queries of visitors who are unsure about signing up, it can also be an extra feature that helps elevate you above the competition and increase the perceived value of your product.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Inexpensive_and_easy_to_implement\"><\/span>Inexpensive and easy to implement<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Whether or not you\u2019re using WordPress for your membership website, there are some free and inexpensive options for adding live chat to your site, as well as some high-end premium services to choose from.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Best_Live-Chat_WordPress_Plugins\"><\/span>Best Live-Chat WordPress Plugins<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Plugin.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-16038\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Plugin.jpg\" alt=\"\" width=\"1480\" height=\"780\" srcset=\"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Plugin.jpg 1480w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Plugin-300x158.jpg 300w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Plugin-1024x540.jpg 1024w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Plugin-768x405.jpg 768w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Plugin-323x170.jpg 323w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Plugin-840x443.jpg 840w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Plugin-1216x641.jpg 1216w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Plugin-700x369.jpg 700w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Plugin-156x82.jpg 156w, https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/Live-Chat-Plugin-1080x569.jpg 1080w\" sizes=\"(max-width: 1480px) 100vw, 1480px\" \/><\/a><\/p>\n<p>Some live-chat WordPress plugins and services that can help you add this mode of communication to your website include:<\/p>\n<ul>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/wp-live-chat-support\/\">WP Live Chat Support<\/a>\u2014 adds live chat to your WordPress for free, although there are premium upgrades available.<\/li>\n<li><a href=\"https:\/\/codecanyon.net\/item\/wordpress-live-chat-plugin\/3952877\">WordPress Live Chat Plugin<\/a>\u2014an affordable, premium WordPress plugin with lots of useful features.<\/li>\n<li>The <a href=\"https:\/\/wordpress.org\/plugins\/zopim-live-chat\/\">Zendesk Chat<\/a> plugin lets you try out the basic features of their live-chat service for free.<\/li>\n<li><a href=\"https:\/\/www.olark.com\/\">Olark<\/a>\u2014a feature-rich premium live-chat service that integrates with WordPress as well as many other types of websites.<\/li>\n<\/ul>\n<p>From a free WordPress plugin to integrations with fully featured premium live-chat services, there\u2019s a solution for every budget.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Final_Thoughts\"><\/span>Final Thoughts<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Convinced that adding live chat to your membership website is an effective way to take it to the next level? We hope you are seriously considering it.<\/p>\n<p>Whether you want to reserve this channel of communication for your members to <a href=\"https:\/\/memberpress.com\/how-to-increase-membership-site-engagement-with-video\/\">increase engagement<\/a> and <a href=\"https:\/\/memberpress.com\/end-involuntary-membership-site-churn\/\">reduce churn<\/a> or use it as a sales tool to improve your membership conversion rates, live chat is a flexible tool that can be used on your own terms.<\/p>\n<p><em>How do you feel about adding live chat to your membership website? Please let us know in the comments below. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Want to increase your membership-site conversion rates, offer a better user experience, and even improve member retention? Adding live chat to your website could be your answer. Of course, there are countless ways to increase membership conversion rates\u2014some of which we\u2019ve covered here\u2014however, adding live chat has many appealing benefits. Not only does this article [\u2026]<\/p>\n","protected":false},"author":2122,"featured_media":16041,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","_strive_post_notes":"","footnotes":""},"categories":[69,145],"tags":[],"class_list":{"0":"post-16013","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-advice","8":"category-tools","9":"entry"},"acf":{"plans":["scale"],"is_featured":false,"download_source":"none","mothership_slug":"","download_url":""},"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"The Benefits of Adding Live Chat to Your Membership Site\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Joe Fylan\"\/>\n\t<meta name=\"keywords\" content=\"live chat,support,technical support,chat\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 4.9.5.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"de_DE\" \/>\n\t\t<meta property=\"og:site_name\" content=\"MemberPress\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"The Benefits of Adding Live Chat to Your Membership Site\" \/>\n\t\t<meta property=\"og:description\" content=\"The Benefits of Adding Live Chat to Your Membership Site\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/live-chat@2x.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/live-chat@2x.png\" \/>\n\t\t<meta property=\"og:image:width\" content=\"1480\" \/>\n\t\t<meta property=\"og:image:height\" content=\"758\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2017-11-08T18:54:18+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2025-09-04T15:31:02+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/memberpress\/\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:site\" content=\"@memberpress\" \/>\n\t\t<meta name=\"twitter:title\" content=\"The Benefits of Adding Live Chat to Your Membership Site\" \/>\n\t\t<meta name=\"twitter:description\" content=\"The Benefits of Adding Live Chat to Your Membership Site\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/live-chat@2x.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BlogPosting\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/#blogposting\",\"name\":\"The Benefits of Adding Live Chat to Your Membership Site\",\"headline\":\"The Benefits of Adding Live Chat to Your Membership Site\",\"author\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/author\\\/jfylan\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/#organization\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/memberpress.com\\\/wp-content\\\/uploads\\\/2017\\\/11\\\/live-chat@2x.png\",\"width\":1480,\"height\":758},\"datePublished\":\"2017-11-08T11:54:18-05:00\",\"dateModified\":\"2025-09-04T11:31:02-04:00\",\"inLanguage\":\"de-DE\",\"commentCount\":3,\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/#webpage\"},\"articleSection\":\"Advice, Tools\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/memberpress.com\\\/de\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/category\\\/advice\\\/#listItem\",\"name\":\"Advice\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/category\\\/advice\\\/#listItem\",\"position\":2,\"name\":\"Advice\",\"item\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/category\\\/advice\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/#listItem\",\"name\":\"The Benefits of Adding Live Chat to Your Membership Site\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/#listItem\",\"position\":3,\"name\":\"The Benefits of Adding Live Chat to Your Membership Site\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/category\\\/advice\\\/#listItem\",\"name\":\"Advice\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/#organization\",\"name\":\"MemberPress\",\"description\":\"The All-In-One WordPress Membership Plugin\",\"url\":\"https:\\\/\\\/memberpress.com\\\/de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/memberpress.com\\\/wp-content\\\/uploads\\\/2022\\\/10\\\/mp-icon-RGB_Icon-01.jpg\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/#organizationLogo\",\"width\":1650,\"height\":1275,\"caption\":\"memberpress logo icon\"},\"image\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/#organizationLogo\"},\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/memberpress\\\/\",\"https:\\\/\\\/www.pinterest.com\\\/memberpressplugin\\\/\",\"https:\\\/\\\/www.youtube.com\\\/c\\\/MemberPressPlugin\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/memberpress\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/author\\\/jfylan\\\/#author\",\"url\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/author\\\/jfylan\\\/\",\"name\":\"Joe Fylan\",\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/memberpress.com\\\/wp-content\\\/litespeed\\\/avatar\\\/8efbb5b67aecb906b5f72f49bd070141.jpg?ver=1774538544\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/#webpage\",\"url\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/\",\"name\":\"The Benefits of Adding Live Chat to Your Membership Site\",\"description\":\"The Benefits of Adding Live Chat to Your Membership Site\",\"inLanguage\":\"de-DE\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/author\\\/jfylan\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/author\\\/jfylan\\\/#author\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/memberpress.com\\\/wp-content\\\/uploads\\\/2017\\\/11\\\/live-chat@2x.png\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/#mainImage\",\"width\":1480,\"height\":758},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/blog\\\/the-benefits-of-adding-live-chat-to-your-membership-site\\\/#mainImage\"},\"datePublished\":\"2017-11-08T11:54:18-05:00\",\"dateModified\":\"2025-09-04T11:31:02-04:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/memberpress.com\\\/de\\\/\",\"name\":\"MemberPress\",\"description\":\"The All-In-One WordPress Membership Plugin\",\"inLanguage\":\"de-DE\",\"publisher\":{\"@id\":\"https:\\\/\\\/memberpress.com\\\/de\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>The Benefits of Adding Live Chat to Your Membership Site<\/title>\n\n","aioseo_head_json":{"title":"The Benefits of Adding Live Chat to Your Membership Site","description":"The Benefits of Adding Live Chat to Your Membership Site","canonical_url":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/","robots":"max-image-preview:large","keywords":"live chat,support,technical support,chat","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BlogPosting","@id":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#blogposting","name":"The Benefits of Adding Live Chat to Your Membership Site","headline":"The Benefits of Adding Live Chat to Your Membership Site","author":{"@id":"https:\/\/memberpress.com\/de\/blog\/author\/jfylan\/#author"},"publisher":{"@id":"https:\/\/memberpress.com\/de\/#organization"},"image":{"@type":"ImageObject","url":"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/live-chat@2x.png","width":1480,"height":758},"datePublished":"2017-11-08T11:54:18-05:00","dateModified":"2025-09-04T11:31:02-04:00","inLanguage":"de-DE","commentCount":3,"mainEntityOfPage":{"@id":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#webpage"},"isPartOf":{"@id":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#webpage"},"articleSection":"Advice, Tools"},{"@type":"BreadcrumbList","@id":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de#listItem","position":1,"name":"Home","item":"https:\/\/memberpress.com\/de","nextItem":{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/blog\/category\/advice\/#listItem","name":"Advice"}},{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/blog\/category\/advice\/#listItem","position":2,"name":"Advice","item":"https:\/\/memberpress.com\/de\/blog\/category\/advice\/","nextItem":{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#listItem","name":"The Benefits of Adding Live Chat to Your Membership Site"},"previousItem":{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#listItem","position":3,"name":"The Benefits of Adding Live Chat to Your Membership Site","previousItem":{"@type":"ListItem","@id":"https:\/\/memberpress.com\/de\/blog\/category\/advice\/#listItem","name":"Advice"}}]},{"@type":"Organization","@id":"https:\/\/memberpress.com\/de\/#organization","name":"MemberPress","description":"The All-In-One WordPress Membership Plugin","url":"https:\/\/memberpress.com\/de\/","logo":{"@type":"ImageObject","url":"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg","@id":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#organizationLogo","width":1650,"height":1275,"caption":"memberpress logo icon"},"image":{"@id":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#organizationLogo"},"sameAs":["https:\/\/www.instagram.com\/memberpress\/","https:\/\/www.pinterest.com\/memberpressplugin\/","https:\/\/www.youtube.com\/c\/MemberPressPlugin","https:\/\/www.linkedin.com\/company\/memberpress\/"]},{"@type":"Person","@id":"https:\/\/memberpress.com\/de\/blog\/author\/jfylan\/#author","url":"https:\/\/memberpress.com\/de\/blog\/author\/jfylan\/","name":"Joe Fylan","image":{"@type":"ImageObject","url":"https:\/\/memberpress.com\/wp-content\/litespeed\/avatar\/8efbb5b67aecb906b5f72f49bd070141.jpg?ver=1774538544"}},{"@type":"WebPage","@id":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#webpage","url":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/","name":"The Benefits of Adding Live Chat to Your Membership Site","description":"The Benefits of Adding Live Chat to Your Membership Site","inLanguage":"de-DE","isPartOf":{"@id":"https:\/\/memberpress.com\/de\/#website"},"breadcrumb":{"@id":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#breadcrumblist"},"author":{"@id":"https:\/\/memberpress.com\/de\/blog\/author\/jfylan\/#author"},"creator":{"@id":"https:\/\/memberpress.com\/de\/blog\/author\/jfylan\/#author"},"image":{"@type":"ImageObject","url":"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/live-chat@2x.png","@id":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#mainImage","width":1480,"height":758},"primaryImageOfPage":{"@id":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/#mainImage"},"datePublished":"2017-11-08T11:54:18-05:00","dateModified":"2025-09-04T11:31:02-04:00"},{"@type":"WebSite","@id":"https:\/\/memberpress.com\/de\/#website","url":"https:\/\/memberpress.com\/de\/","name":"MemberPress","description":"The All-In-One WordPress Membership Plugin","inLanguage":"de-DE","publisher":{"@id":"https:\/\/memberpress.com\/de\/#organization"}}]},"og:locale":"de_DE","og:site_name":"MemberPress","og:type":"article","og:title":"The Benefits of Adding Live Chat to Your Membership Site","og:description":"The Benefits of Adding Live Chat to Your Membership Site","og:url":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/","og:image":"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/live-chat@2x.png","og:image:secure_url":"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/live-chat@2x.png","og:image:width":1480,"og:image:height":758,"article:published_time":"2017-11-08T18:54:18+00:00","article:modified_time":"2025-09-04T15:31:02+00:00","article:publisher":"https:\/\/www.facebook.com\/memberpress\/","twitter:card":"summary_large_image","twitter:site":"@memberpress","twitter:title":"The Benefits of Adding Live Chat to Your Membership Site","twitter:description":"The Benefits of Adding Live Chat to Your Membership Site","twitter:image":"https:\/\/memberpress.com\/wp-content\/uploads\/2017\/11\/live-chat@2x.png"},"aioseo_meta_data":{"post_id":"16013","title":"The Benefits of Adding Live Chat to Your Membership Site","description":"The Benefits of Adding Live Chat to Your Membership Site","keywords":[{"label":"live chat","value":"live chat"},{"label":"support","value":"support"},{"label":"technical support","value":"technical support"},{"label":"chat","value":"chat"}],"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"BlogPosting","isEnabled":true},"graphs":[]},"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"seo_analyzer_scan_date":"2025-10-09 17:07:30","breadcrumb_settings":null,"limit_modified_date":false,"reviewed_by":"0","open_ai":null,"ai":{"faqs":[],"keyPoints":[],"titles":[],"descriptions":[],"socialPosts":{"email":[],"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2020-12-21 16:18:47","updated":"2026-03-03 15:07:19"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/de\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/de\/blog\/category\/advice\/\" title=\"Advice\">Advice<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tThe Benefits of Adding Live Chat to Your Membership Site\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/memberpress.com\/de"},{"label":"Advice","link":"https:\/\/memberpress.com\/de\/blog\/category\/advice\/"},{"label":"The Benefits of Adding Live Chat to Your Membership Site","link":"https:\/\/memberpress.com\/de\/blog\/the-benefits-of-adding-live-chat-to-your-membership-site\/"}],"app_bookmark":{"bookmark_id":0,"is_bookmarked":false,"bookmark_date":0},"comments_count":"3","content_native":[],"app_access":{"can_access":true,"restrict_message":null},"_links":{"self":[{"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/posts\/16013","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/users\/2122"}],"replies":[{"embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/comments?post=16013"}],"version-history":[{"count":1,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/posts\/16013\/revisions"}],"predecessor-version":[{"id":74872,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/posts\/16013\/revisions\/74872"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/media\/16041"}],"wp:attachment":[{"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/media?parent=16013"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/categories?post=16013"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/memberpress.com\/de\/wp-json\/wp\/v2\/tags?post=16013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}