{"id":38120,"date":"2022-09-15T05:00:00","date_gmt":"2022-09-15T11:00:00","guid":{"rendered":"https:\/\/memberpress.com\/?p=38120"},"modified":"2025-09-04T10:44:27","modified_gmt":"2025-09-04T14:44:27","slug":"how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site","status":"publish","type":"post","link":"https:\/\/memberpress.com\/de\/blog\/how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site\/","title":{"rendered":"Wie Sie fehlgeschlagene Zahlungen wiederherstellen und die Abwanderung von Mitgliedern reduzieren"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Als Inhaber eines Kleinunternehmens oder als Solopreneur gibt es nur wenige Dinge, die schlimmer sind als der Umgang mit ausbleibenden Zahlungen. Allzu oft bedeutet eine fehlgeschlagene Zahlung den Verlust eines Kunden. Und wof\u00fcr? <\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<label for=\"ez-toc-cssicon-toggle-item-6a8ffd6a19801\" class=\"ez-toc-cssicon-toggle-label\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">WAS IST INNEN<\/p>\n<span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Umschalten auf<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #000000;color:#000000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #000000;color:#000000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a8ffd6a19801\"  \/><nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/memberpress.com\/de\/blog\/how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site\/#Why_You_Need_to_Reduce_Your_Sites_Churn_Rate\" >Why You Need to Reduce Your Site\u2019s Churn Rate<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/memberpress.com\/de\/blog\/how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site\/#What_is_a_Failed_Payment\" >Was ist eine fehlgeschlagene Zahlung?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/memberpress.com\/de\/blog\/how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site\/#What_Failed_Payments_Mean_for_Your_Membership_Site\" >Was fehlgeschlagene Zahlungen f\u00fcr Ihre Mitgliederseite bedeuten<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/memberpress.com\/de\/blog\/how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site\/#How_to_Recover_Failed_Payments\" >Wie man fehlgeschlagene Zahlungen wiederherstellt<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/memberpress.com\/de\/blog\/how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site\/#So_Whats_the_Result\" >So, What\u2019s the Result?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\">Weil irgendwann einmal ein Computer einen Fehler gemacht hat? Das scheint mir nicht fair zu sein!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What\u2019s worse is when the systems put in place don\u2019t solve the problem. If they\u2019re running into issues like these, your customers are going to want a personal, human touch. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ich kann Ihnen gar nicht sagen, wie oft ich bei meinen eigenen Eink\u00e4ufen auf Probleme mit dem Roboter-Support gesto\u00dfen bin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aber keine Sorge \u2013 es gibt L\u00f6sungen f\u00fcr diese Probleme! Die gro\u00dfartigen Mitarbeiter von LTVplus verf\u00fcgen \u00fcber eine ganze Reihe talentierter, von MemberPress geschulter Support-Mitarbeiter, die Ihnen dabei helfen k\u00f6nnen, Ihr Unternehmen und Ihr Support-Modell weiterzuentwickeln.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Im Folgenden erfahren Sie, warum Sie die Unterst\u00fctzung f\u00fcr die Wiederherstellung fehlgeschlagener Zahlungen verst\u00e4rken sollten und warum Sie LTVplus ausprobieren sollten.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Was die R\u00fcckforderung fehlgeschlagener Zahlungen f\u00fcr Ihr Unternehmen bedeutet<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Ein wichtiges Element bei der Wiederherstellung fehlgeschlagener Zahlungen ist die Verringerung der Abwanderung. Im Grunde bedeutet dies, dass die Zahl der Kunden, die Ihr Unternehmen verlassen, verringert wird und<a href=\"https:\/\/memberpress.com\/de\/blog\/return-visitors-membership-site\/\" title=\"\"> Beibehaltung bestehender Mitglieder<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Das macht Sinn. Das Marketing und die Anwerbung neuer Mitglieder f\u00fcr Ihre Mitgliederseite ist teuer und zeitaufw\u00e4ndig. Wenn neue Mitglieder gleich nach ihrem Beitritt wieder gehen, ist das eine Menge vergeudete M\u00fche f\u00fcr Sie.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why You Need to Reduce Your Site\u2019s Churn Rate<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your churn rate is the rate at which people unsubscribe from your website. Probably pretty obvious as to why that\u2019s a bad thing for a business with a membership model.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As soon as a member unsubscribes and \u201cchurns\u201d, they cease to provide you with income. So the longer a member stays, the more profit they\u2019ll provide for your business: the investment to revenue ratio gets higher.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s seriously crucial to reduce your business\u2019s churn. This is as important, if not more important, than <a href=\"https:\/\/memberpress.com\/de\/how-to-build-a-customer-base-for-your-premium-membership-site\/\" target=\"_blank\" rel=\"noreferrer noopener\">Aufbau eines neuen Kundenstamms<\/a> f\u00fcr Ihre Mitgliedschaftsseite.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.qualtrics.com\/experience-management\/customer\/customer-lifetime-value\/#:~:text=Customer%20lifetime%20value%20is%20the,great%20way%20to%20drive%20growth.\" target=\"_blank\" rel=\"noopener nofollow\"><strong>Wert der Kundenlebensdauer\u00a0<\/strong>(CLV)<\/a>, a customer\u2019s total worth to your business over time, means that it\u2019s cheaper and more efficient to maintain current customers\u2019 loyalty than to get new ones.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Members who stick around are more likely to make more purchases and continue renewing memberships. Because of this, they\u2019re also probably happy campers with regard to their experience with your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And, here\u2019s the kicker: who\u2019s most likely to recommend you to other potential customers? People who have already had a positive experience with your brand, of course!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whatever your site\u2019s situation, you\u2019ll want to regularly take a temperature check and measure your site\u2019s churn rate. A good\u00a0<a href=\"https:\/\/memberpress.com\/de\/optimize-your-business-with-advanced-membership-site-reporting\/\" target=\"_blank\" rel=\"noreferrer noopener\">Website-Reporting-Tool<\/a>\u00a0will get the job done for you, like what\u2019s shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"740\" height=\"391\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2016\/07\/Reducing-Your-Membership-Sites-Churn-Lifetime-Value.png\" alt=\"Verringern Sie den Churn Lifetime Value Ihrer Mitgliederseiten\" class=\"wp-image-12234\" title=\"Senkung des Lebenszeitwerts Ihrer Mitgliedschaftsseiten | MemberPress\" srcset=\"https:\/\/memberpress.com\/wp-content\/uploads\/2016\/07\/Reducing-Your-Membership-Sites-Churn-Lifetime-Value.png 740w, https:\/\/memberpress.com\/wp-content\/uploads\/2016\/07\/Reducing-Your-Membership-Sites-Churn-Lifetime-Value-300x159.png 300w, https:\/\/memberpress.com\/wp-content\/uploads\/2016\/07\/Reducing-Your-Membership-Sites-Churn-Lifetime-Value-322x170.png 322w, https:\/\/memberpress.com\/wp-content\/uploads\/2016\/07\/Reducing-Your-Membership-Sites-Churn-Lifetime-Value-700x370.png 700w, https:\/\/memberpress.com\/wp-content\/uploads\/2016\/07\/Reducing-Your-Membership-Sites-Churn-Lifetime-Value-156x82.png 156w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Checking this will give you a good sense of where your site\u2019s at, and how you need to plug any potential holes in your strategy. This will be hugely helpful for reducing churn: hard to know how to solve a problem if you don\u2019t know that it exists.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In any case, the bottom line is: if you want your business to grow (and scale appropriately as it does), you\u2019ll need to maintain your present customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wie k\u00f6nnen wir also die Zahl der Stornierungen von Mitgliedern, auch bekannt als <em>Verringerung der Abwanderung<\/em>? There\u2019s a few ways, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u00dcberpr\u00fcfen Sie regelm\u00e4\u00dfig die Benutzerfreundlichkeit (UX).<\/strong> Because of how fast online businesses can change, the user\u2019s experience can shift rapidly. Be sure to stay on top of possible improvements.<\/li>\n\n\n\n<li><strong>Beobachten Sie Ihre Konkurrenz. <\/strong>If others in your industry are all making certain moves \u2013 and finding success \u2013 be sure to hop on the train so your business isn\u2019t left behind.<\/li>\n\n\n\n<li><strong>Aktualisieren und verbessern. <\/strong>Keeping your content up-to-date and relevant is a huge factor in a successful membership site. Members will be less likely to churn if they\u2019re still getting a good bang for their buck.<\/li>\n\n\n\n<li><strong>Bitten Sie um Feedback.<\/strong> The people who understand your site best are the ones using it day to day. Ask them for their thoughts and advice \u2013 and don\u2019t assume they\u2019re satisfied just because they\u2019re active. Engagement is huge in churn reduction<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Dies sind nur einige wenige M\u00f6glichkeiten, wie Sie die Abwanderung auf Ihrer Mitgliederseite verringern k\u00f6nnen. Es gibt noch viele weitere Verbesserungen und Wartungsarbeiten, die Sie durchf\u00fchren k\u00f6nnen - und sollten -.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<span class=\"vO2H9jAbs3NDJn5yKTrFgpWRaZCzMx4cuY1h\"><div class=\"responsive-video\"><iframe title=\"Wie Sie Stornierungen (CHURN) auf Ihrer Mitgliederseite reduzieren (MemberPress Cancel Override Add-on)\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/XYeONFXPSHQ?feature=oembed&enablejsapi=1\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/span>\n<\/div><figcaption class=\"wp-element-caption\">ANSEHEN &gt;&gt;&gt; So reduzieren Sie K\u00fcndigungen auf Ihrer Mitgliederseite (MemberPress Cancel Override Add-on)<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Unter all den anderen Punkten kann ich garantieren, dass ein dedizierter Support-Prozess definitiv dazu beitragen wird, die Abwanderung zu verringern.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And yep, you guessed it! That\u2019s gonna tie back to recovering failed payments. <\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Wie man mit LTVplus ausgefallene Zahlungen zur\u00fcckerh\u00e4lt<\/h1>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1.jpg\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-1024x683.jpg\" alt=\"\" class=\"wp-image-41267\" srcset=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-1024x683.jpg 1024w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-300x200.jpg 300w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-768x512.jpg 768w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-1536x1024.jpg 1536w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-2048x1365.jpg 2048w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-255x170.jpg 255w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-840x560.jpg 840w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-1026x684.jpg 1026w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-1545x1030.jpg 1545w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-700x467.jpg 700w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-156x104.jpg 156w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-1080x720.jpg 1080w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-600x400.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_a_Failed_Payment\"><\/span>Was ist eine fehlgeschlagene Zahlung?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vielleicht sagen Sie sich jetzt, <em>we\u2019re halfway through this post and I\u2019m still wondering what a failed payment is<\/em>. There\u2019s a pretty straightforward answer to that. A failed payment is when, for whatever reason, a payment is unable to be processed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Daf\u00fcr kann es mehrere Gr\u00fcnde geben, unter anderem <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>insufficient funds in the customer\u2019s account<\/li>\n\n\n\n<li> die Eingabe falscher Informationen<\/li>\n\n\n\n<li>Ihr Zahlungsgateway ist nicht richtig konfiguriert<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Whatever the case is, the overlying issue is clear: the money hasn\u2019t gone from Point A to Point B. Point A, in this case, being your customer\u2019s wallet and Point B being your own.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Failed_Payments_Mean_for_Your_Membership_Site\"><\/span>Was fehlgeschlagene Zahlungen f\u00fcr Ihre Mitgliederseite bedeuten<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This can be a real pain on the customer\u2019s side, and for a lot of customers, this is a good time to dip out. Which, can you blame \u2019em? If I tried to give someone my money and they didn\u2019t accept it, I\u2019d probably shrug and go somewhere that would.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If there isn\u2019t a backbone of support in place to help fix the failed payment issue, then it\u2019s often easy for these prospective customers to forget about buying and move on.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There\u2019s a few issues this can cause for your business. Firstly, and most obviously, you\u2019re losing a customer, whether new or old \u2013 yes, renewal payments can fail too. And that means less business, less revenue, and less happy members.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Au\u00dferdem k\u00f6nnten Sie unwissentlich Ihren Konkurrenten Konkurrenz machen. Wenn diese potenziellen Kunden immer noch entschlossen sind, ein Produkt wie Ihres zu erwerben, k\u00f6nnten sie sich an einen Konkurrenten mit einem \u00e4hnlichen Produkt wenden.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Doesn\u2019t matter if theirs is better than yours, or vice versa. If your product or service is unavailable to purchase by way of failed payments, then your customers are forced to go elsewhere.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Recover_Failed_Payments\"><\/span>Wie man fehlgeschlagene Zahlungen wiederherstellt<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There\u2019s ways to solve this! An important element is having a robust support team for your customers. It\u2019s a proven fact: If your customers don\u2019t have anywhere to turn when they run into issues with your service, they\u2019ll likely leave.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And past that, don\u2019t you want to keep your customers happy? Part of having a high-quality product that will keep people coming back, is making sure there\u2019s support in place for when things go wrong.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wie bei allem, geht auch bei einem Online-Gesch\u00e4ft irgendwann etwas schief.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So what\u2019s the best way forward? Well, increasing your support will mean training and managing staff, as well as taking the necessary steps to recover these failed payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zu diesem Zweck, <a href=\"https:\/\/www.ltvplus.com\/partners\/memberpress-experts\/\" target=\"_blank\" rel=\"noopener\">LTVplus<\/a> verf\u00fcgt \u00fcber ein robustes System f\u00fcr die Schulung und Verwaltung Ihres Support-Teams, einschlie\u00dflich der auf MemberPress spezialisierten Techniker-Schleusen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4.png\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-1024x536.png\" alt=\"\" class=\"wp-image-41263\" srcset=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-1024x536.png 1024w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-300x157.png 300w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-768x402.png 768w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-325x170.png 325w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-840x440.png 840w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-1216x637.png 1216w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-700x367.png 700w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-156x82.png 156w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-1080x565.png 1080w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4.png 1400w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you choose to work with LTVplus, they\u2019ll help you with:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Erh\u00f6hung der <a href=\"https:\/\/memberpress.com\/de\/blog\/membership-site-retention\/\" title=\"\">Kundenbindung<\/a><\/li>\n\n\n\n<li>Optimierung des Kundenlebenszyklus<\/li>\n\n\n\n<li>Verwaltung des Kundensupports<\/li>\n\n\n\n<li>Personalisierte Zahlungseinziehung<\/li>\n\n\n\n<li>Verweise generieren<\/li>\n\n\n\n<li>Erh\u00f6hung des Kundenlebenswerts<\/li>\n\n\n\n<li>\u00dcberwachung der Produktnutzung<\/li>\n\n\n\n<li>Verfolgung von Erfolgsmetriken<\/li>\n\n\n\n<li>Und mehr!<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Diese Jungs sind gro\u00dfartig, und alle diese Funktionen werden Ihre Bem\u00fchungen zur Verringerung der Abwanderung verbessern. Ihr engagiertes Team unterst\u00fctzt Sie bei jeder L\u00f6sung, die f\u00fcr Ihr Unternehmen geeignet ist. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Die wichtigste Erkenntnis ist, dass Sie die Abwanderung von Kunden ab sofort reduzieren k\u00f6nnen, um Ihr Gesch\u00e4ft zu verbessern. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie die n\u00e4chsten Schritte unternehmen, sollten Sie sich auf die Experten verlassen. Leute wie LTVplus werden Ihr Gesch\u00e4ft weit bringen und sicherstellen, dass Sie Ihr Modell angemessen skalieren k\u00f6nnen, um es stabil zu halten und das s\u00fc\u00dfe, s\u00fc\u00dfe monatliche Residualeinkommen zu erwirtschaften.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">So, What\u2019s the Result?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you work with LTVPlus, your membership site\u2019s churn will certainly be reduced and you\u2019ll have fewer failed payments. But what does that mean exactly?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nun, wiederhergestellte Zahlungen bedeuten, dass Sie die Zahlung erhalten - ganz einfach. Ihre Einnahmen werden steigen, zus\u00e4tzlich zu all den magischen Effekten, die durch die Verringerung der Abwanderung entstehen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additionally, remember when we talked about churn reduction and competition? Well, now the tables have turned. If your competitors don\u2019t have failed payment recovery plans in motion, then suddenly you\u2019re the one customers turn to.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The bonuses here are two-fold: increase your own revenue, while making yourself more available to poach from your competitors. (Well, maybe not poach per se; that sounds more cutthroat than I\u2019d like.)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn deren Kunden unter Zahlungsausf\u00e4llen leiden, ist Ihr Produkt nat\u00fcrlich noch verlockender.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, get in touch with the experts like those at LTVPlus and see what they can do to help you out. I guarantee you\u2019ll see churn reduction in no time.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Schlussfolgerung<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">And that\u2019s about all there is to it! Now, you\u2019ve learned how to recover failed payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But that\u2019s only the broad strokes; you should talk to the experts to learn more. <a href=\"https:\/\/www.ltvplus.com\/partners\/memberpress-experts\/\" target=\"_blank\" rel=\"noopener\">Vereinbaren Sie einen Termin mit LTVplus<\/a> today to see how they can help reduce churn, improve your customer experience and build your brand\u2019s loyalty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your online membership business is ripe for scaling. Don\u2019t let a little speedbump like failed payments slow down your growth and increase your member churn.<\/p>\n\n\n\n<div class=\"full-width-cta blue image-left\">\n\t<div class=\"full-width-cta-container\">\n\t\t<div class=\"full-width-cta__image\">\n\t\t\t<img\n\t\t\t\tsrc=\"https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/Girl1.webp\"\n\t\t\t\talt=\"CTA-Zeichen\"\n\t\t\t\tloading=\"lazy\"\n\t\t\t\twidth=\"379\" height=\"432\" srcset=\"https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/transparent.gif 1w, https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/Girl1-mobile.webp 449w, https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/Girl1.webp 379w\" sizes=\"auto, (max-width: 767px) 1px, (max-width: 1023px) 449px, 379px\"\t\t\t>\n\t\t<\/div>\n\t\t<div class=\"full-width-cta__text\">\n\t\t\t<h3>Holen Sie sich MemberPress noch heute!<\/h3>\n\t\t\t<div><p>Lassen Sie sich f\u00fcr die von Ihnen erstellten Inhalte bezahlen.<\/p>\n<\/div>\n\t\t\t<div class=\"pricing-cta\">\n\t\t\t\t<a href=\"https:\/\/memberpress.com\/de\/plans\/pricing\/\" class=\"cta-button\">\n\t\t\t\t\tMemberPress jetzt kaufen\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/long-arrow-right-white.svg\" class=\"arrow-red\" alt=\"Pfeil\" width=\"20\" height=\"14\">\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/memberpress.com\/de\/features\">Alle Merkmale anzeigen<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"full-width-cta blue image-left\">\n\t<div class=\"full-width-cta-container\">\n\t\t<div class=\"full-width-cta__image\">\n\t\t\t<img\n\t\t\t\tsrc=\"https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/Guy1.webp\"\n\t\t\t\talt=\"CTA-Zeichen\"\n\t\t\t\tloading=\"lazy\"\n\t\t\t\twidth=\"485\" height=\"432\" srcset=\"https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/transparent.gif 1w, https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/Guy1-mobile.webp 543w, https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/Guy1.webp 485w\" sizes=\"auto, (max-width: 767px) 1px, (max-width: 1023px) 543px, 485px\"\t\t\t>\n\t\t<\/div>\n\t\t<div class=\"full-width-cta__text\">\n\t\t\t<h3>Holen Sie sich MemberPress noch heute!<\/h3>\n\t\t\t<div><p>Lassen Sie sich f\u00fcr die von Ihnen erstellten Inhalte bezahlen.<\/p>\n<\/div>\n\t\t\t<div class=\"pricing-cta\">\n\t\t\t\t<a href=\"https:\/\/memberpress.com\/de\/plans\/pricing\/\" class=\"cta-button\">\n\t\t\t\t\tMemberPress jetzt kaufen\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/long-arrow-right-white.svg\" class=\"arrow-red\" alt=\"Pfeil\" width=\"20\" height=\"14\">\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/memberpress.com\/de\/features\">Alle Merkmale anzeigen<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>As a small business owner or solopreneur, there are few things worse than dealing with failed payments. Too often, a failed payment means a lost customer. And for what? Because somewhere along the line some computer messed up? Doesn\u2019t seem fair to me! 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