{"id":61352,"date":"2024-02-13T07:19:54","date_gmt":"2024-02-13T12:19:54","guid":{"rendered":"https:\/\/memberpress.com\/docs\/creating-reminders\/"},"modified":"2025-12-16T10:41:34","modified_gmt":"2025-12-16T15:41:34","slug":"creating-reminders","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/es\/docs\/creating-reminders\/","title":{"rendered":"Crear un recordatorio"},"content":{"rendered":"<p class=\"wp-block-paragraph\">La opci\u00f3n Recordatorios de MemberPress le permite enviar correos electr\u00f3nicos autom\u00e1ticos a los miembros cuando ciertos eventos est\u00e1n a punto de ocurrir o ya han ocurrido.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Nota<\/strong>: La funci\u00f3n Recordatorios est\u00e1 incluida en todos los planes MemberPress.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<span class=\"g1oR3s9\"><div class=\"responsive-video\"><iframe title=\"C\u00f3mo configurar correos electr\u00f3nicos recordatorios en MemberPress\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/GgVZCxhSYi8?feature=oembed&enablejsapi=1\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/span>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Tipos de recordatorio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Los tipos de recordatorio admitidos son los siguientes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Despu\u00e9s de inscribirse<\/li>\n\n\n\n<li>Despu\u00e9s de que el afiliado abandone el registro<\/li>\n\n\n\n<li>Antes de que caduque el abono<\/li>\n\n\n\n<li>Tras la expiraci\u00f3n del abono<\/li>\n\n\n\n<li>Antes de renovar el abono<\/li>\n\n\n\n<li>Despu\u00e9s de renovar la suscripci\u00f3n<\/li>\n\n\n\n<li>Antes de que finalice el periodo de prueba<\/li>\n\n\n\n<li>Antes de que caduque la tarjeta de cr\u00e9dito<\/li>\n\n\n\n<li>Despu\u00e9s de que caduque la tarjeta de cr\u00e9dito<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Crear un recordatorio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para crear un nuevo recordatorio, vaya a MemberPress &gt; Recordatorios &gt; Haga clic en el bot\u00f3n \u201cA\u00f1adir nuevo\u201d para empezar. A continuaci\u00f3n, se le presentar\u00e1 con opciones para establecer el desencadenante (se puede establecer en horas, d\u00edas, semanas, meses o a\u00f1os), as\u00ed como la capacidad de activar \/ desactivar los recordatorios de suscripci\u00f3n para el usuario y el administrador, y para enviar el recordatorio a los miembros espec\u00edficos como se ve a continuaci\u00f3n:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/file-tprlVb0i1X.png\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Editar un recordatorio<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Para editar un recordatorio, simplemente haga clic en el recordatorio que desea editar desde la p\u00e1gina MemberPress &gt; Recordatorios. Una vez all\u00ed, ver\u00e1s dos subsecciones, que se tratan con m\u00e1s detalle a continuaci\u00f3n:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Disparador<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Aqu\u00ed establecer\u00e1 el desencadenante que desea que env\u00ede este correo electr\u00f3nico. En las dos primeras casillas, seleccione un intervalo de tiempo de cualquier n\u00famero X de horas, d\u00edas, semanas, meses o a\u00f1os (si establece un valor de cero para cualquier cosa, el correo electr\u00f3nico se enviar\u00e1 tan pronto como se produzca el evento). En el men\u00fa desplegable final, seleccione el desencadenante exacto. Estas opciones se explican a continuaci\u00f3n:<\/p>\n\n\n\n<figure class=\"wp-block-table table-bordered table-striped\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Nombre del activador<\/strong><\/td><td><strong>Explicaci\u00f3n<\/strong><\/td><\/tr><tr><td>tras la inscripci\u00f3n de un miembro<\/td><td>Se env\u00eda cuando un usuario se da de alta como miembro. <strong>Nota:<\/strong> Este recordatorio solo se activa para el usuario <em>primero<\/em>&nbsp;inscripci\u00f3n. Las inscripciones posteriores <em>no <\/em>desencad\u00e9nalo.<\/td><\/tr><tr><td>despu\u00e9s de Abandonar la inscripci\u00f3n<\/td><td>Se env\u00eda si un usuario env\u00eda la primera p\u00e1gina del proceso de registro, pero no completa la p\u00e1gina de pago. Independientemente del tipo de suscripci\u00f3n. <strong>Nota: <\/strong>Como buena pr\u00e1ctica, te recomendamos que no configures este recordatorio para que se active antes de que hayan transcurrido 12 horas desde el evento. Esto se debe a que el usuario podr\u00eda volver al poco tiempo, etc.&nbsp;<\/td><\/tr><tr><td>antes de que caduque el abono<\/td><td>Enviado antes de que caduque un pago \u00fanico (no vitalicio), O antes de que caduque el \u00faltimo pago de una suscripci\u00f3n peri\u00f3dica cancelada.<\/td><\/tr><tr><td>tras la expiraci\u00f3n de la suscripci\u00f3n<\/td><td>Enviado despu\u00e9s de que caduque un pago \u00fanico (no vitalicio), O despu\u00e9s de que caduque el \u00faltimo pago de una suscripci\u00f3n peri\u00f3dica cancelada.<\/td><\/tr><tr><td>antes de renovar la suscripci\u00f3n<\/td><td>Enviado antes de que se vuelva a facturar al usuario. (Por ejemplo, si la suscripci\u00f3n es mensual, el usuario recibir\u00e1 este correo electr\u00f3nico antes de cada facturaci\u00f3n mensual). Este correo recordatorio es <em>no&nbsp;<\/em>enviado si se ha cancelado la suscripci\u00f3n.<\/td><\/tr><tr><td>despu\u00e9s de renovar la suscripci\u00f3n<\/td><td>Enviado despu\u00e9s de que al usuario se le haya facturado una renovaci\u00f3n en una suscripci\u00f3n que se repite autom\u00e1ticamente. (Por ejemplo, si la suscripci\u00f3n es mensual, el usuario recibir\u00e1 este correo electr\u00f3nico despu\u00e9s de cada facturaci\u00f3n mensual).<\/td><\/tr><tr><td>antes de que finalice el periodo de prueba<\/td><td>Se env\u00eda antes de que finalice el periodo de prueba de la suscripci\u00f3n peri\u00f3dica del usuario.<\/td><\/tr><tr><td>antes de que caduque la tarjeta de cr\u00e9dito<\/td><td>Se env\u00eda antes de que caduque la tarjeta de cr\u00e9dito introducida por el usuario. No funciona si el usuario ha pagado con una cuenta PayPal.&nbsp;<\/td><\/tr><tr><td>despu\u00e9s de que caduque la tarjeta de cr\u00e9dito<\/td><td>Se env\u00eda una vez que caduca la tarjeta de cr\u00e9dito introducida por el usuario. No funciona si el usuario ha pagado con una cuenta PayPal.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">En este v\u00eddeo, ver\u00e1s c\u00f3mo utilizar el tipo de recordatorio \u201cAntes de que finalice el periodo de prueba de la suscripci\u00f3n\u201d:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><iframe title=\"Reproductor de v\u00eddeo YouTube\" src=\"https:\/\/www.youtube.com\/embed\/_l43HQhIFvU?enablejsapi=1\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Correos electr\u00f3nicos<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Aqu\u00ed ver\u00e1 las siguientes opciones:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Enviar correo electr\u00f3nico de recordatorio de renovaci\u00f3n de suscripci\u00f3n al usuario - <\/strong>marque esta opci\u00f3n para enviar este correo electr\u00f3nico recordatorio al <em>usuario<\/em>. Tambi\u00e9n se le ofrecen las siguientes opciones:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Editar - <\/em>Haz clic aqu\u00ed para abrir el editor visual de este correo electr\u00f3nico, donde podr\u00e1s personalizarlo para que tenga el aspecto que desees. No olvides hacer clic en el bot\u00f3n \u2018Actualizar\u2019 para este recordatorio. <em>antes de<\/em>&nbsp;enviando pruebas para ver esas ediciones.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Enviar prueba - <\/em>haga clic aqu\u00ed para enviar un mensaje de prueba al correo electr\u00f3nico introducido en el campo WordPress &gt; Configuraci\u00f3n &gt; General &gt; Direcci\u00f3n de correo electr\u00f3nico. <strong>Nota: <\/strong>al enviar una prueba, nuestro <a href=\"http:\/\/docs.memberpress.com\/article\/180-full-list-of-email-parameters\" target=\"_blank\" rel=\"noopener\">par\u00e1metros de correo electr\u00f3nico<\/a> se rellenar\u00e1 autom\u00e1ticamente con informaci\u00f3n falsa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Restablecer valores por defecto - <\/em>al hacer clic en esta opci\u00f3n se restablecer\u00e1 cualquier edici\u00f3n personalizada que haya realizado en el correo electr\u00f3nico. Si hace clic por accidente, simplemente salga de la p\u00e1gina de edici\u00f3n de recordatorios sin guardar.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Enviar correo electr\u00f3nico de recordatorio de renovaci\u00f3n de suscripci\u00f3n a Admin -&nbsp;<\/strong>marque esta opci\u00f3n para enviar este correo electr\u00f3nico recordatorio al&nbsp;<em style=\"background-color: initial;\">admin <\/em>(es decir, el correo electr\u00f3nico introducido en WordPress &gt; Ajustes &gt; General &gt; Direcci\u00f3n de correo electr\u00f3nico). El correo electr\u00f3nico del administrador tiene las mismas opciones de edici\u00f3n que el correo electr\u00f3nico del usuario.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Enviar s\u00f3lo para afiliaciones espec\u00edficas - <\/strong>al marcar esta opci\u00f3n aparecer\u00e1 un men\u00fa con todas las afiliaciones publicadas que ha creado a trav\u00e9s de MemberPress. Mantenga pulsada la tecla Control (Comando en Mac) para seleccionar o anular la selecci\u00f3n de varias afiliaciones. Las afiliaciones seleccionadas ser\u00e1n las <em>s\u00f3lo afiliaci\u00f3n(es) <\/em>para recibir su recordatorio. Esta configuraci\u00f3n es especialmente \u00fatil si necesita personalizar el contenido de cada correo electr\u00f3nico por afiliaci\u00f3n.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Nota<\/strong>: Si no tienes cuidado, se enviar\u00e1n recordatorios desde los sitios de prueba y desarrollo. Por lo tanto, aseg\u00farate de instalar un plugin como uno de los siguientes en tus sitios de prueba y desarrollo para garantizar que tus miembros no reciban recordatorios desde esos sitios. <br>\u2013 <a href=\"https:\/\/wordpress.org\/plugins\/stop-emails\/\">https:\/\/wordpress.org\/plugins\/stop-emails\/<\/a><br>\u2013 <a href=\"https:\/\/wordpress.org\/plugins\/disable-emails\/\">https:\/\/wordpress.org\/plugins\/disable-emails\/<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>The Reminders option in MemberPress lets you send automated emails to members when certain events are about to occur or have already happened. Reminder Types The&nbsp;supported reminder types&nbsp;are as follows: Creating a Reminder To create a new reminder, go to MemberPress &gt; Reminders &gt; Click on the &#8220;Add New&#8221; button to begin. You will then [&hellip;]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1321],"ht-kb-tag":[],"class_list":["post-61352","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-reminders","entry","has-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"The Reminders option in MemberPress lets you send automated emails to members when certain events are about to occur or have already happened. 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