{"id":61487,"date":"2024-02-13T07:35:32","date_gmt":"2024-02-13T12:35:32","guid":{"rendered":"https:\/\/memberpress.com\/docs\/manually-extending-user-access\/"},"modified":"2025-06-20T11:53:22","modified_gmt":"2025-06-20T15:53:22","slug":"manually-extending-user-access","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/es\/docs\/manually-extending-user-access\/","title":{"rendered":"Ampliaci\u00f3n manual del acceso de los usuarios a contenidos protegidos"},"content":{"rendered":"<p class=\"wp-block-paragraph\">In MemberPress, you can manually extend a user\u2019s access to your protected content by following the directions below. Just be sure to follow the instructions based on the Subscription type as outlined.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Nota:<\/strong>\u00a0Este proceso funciona mejor con Stripe. Por lo tanto, los pasos siguientes funcionar\u00e1n mejor con la pasarela de pago Stripe.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ampliaci\u00f3n manual de suscripciones peri\u00f3dicas autom\u00e1ticas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When manually extending an automatically recurring subscription, there are two ways to go about it. One is to keep the user\u2019s future billings intact (such as if you want to manually give the user some kind of credit in the middle of their subscription, etc.) and the other is to cancel the user\u2019s future billings.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Mantener intacta la facturaci\u00f3n<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">To keep the user\u2019s future billings intact, you will need first to pause the user\u2019s subscription, then edit their most recent transaction, and finally resume the user\u2019s\u00a0subscription.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Pausa<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pausing is necessary because, without it, the user will continue to be billed even if you extend their access by editing their transaction. So please be sure to follow these steps correctly, or else the user\u2019s billing cycle will continue uninterrupted.\u00a0<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Vaya a la p\u00e1gina de WordPress <strong>Panel de control &gt; MemberPress &gt; Suscripciones<\/strong> p\u00e1gina<\/li>\n\n\n\n<li>En virtud de la <strong>Recurrente <\/strong>busque la suscripci\u00f3n que desea pausar utilizando la herramienta de b\u00fasqueda o navegando.\u00a0<\/li>\n\n\n\n<li><strong>Pase el rat\u00f3n por encima del ID de suscripci\u00f3n<\/strong> (en virtud de la <strong>Suscripci\u00f3n<\/strong> <strong>columna<\/strong>) para ver las opciones de gesti\u00f3n de las suscripciones. Pulse el bot\u00f3n <strong>Pausa <\/strong>opci\u00f3n.<\/li>\n\n\n\n<li>Haga clic en <strong>OK<\/strong> en la ventana emergente para confirmar la pausa.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Editar la transacci\u00f3n m\u00e1s reciente<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By editing the user\u2019s most recent transaction, you are extending their current access until the new expiration date that you set. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\"><strong>Nota<\/strong>: Proceso de edici\u00f3n de suscripciones<strong>\u00a0no se aplica a PayPal y Square.<\/strong> Una vez establecidos, los datos de suscripci\u00f3n de PayPal y Square no pueden ser alterados. Esta limitaci\u00f3n viene impuesta por estas pasarelas de pago, y MemberPress no puede anularla.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para ello, s\u00f3lo tienes que seguir estos pasos:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Compruebe que sigue en la Suscripci\u00f3n correcta despu\u00e9s de haberla pausado.<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n<li>Hover over the unique\u00a0Transaction\u00a0ID for the latest (or most recent) Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n<li>On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and there, make the expiration date any date in the future to reflect the amount of time you would like to grant the user <em class=\"\">(ning\u00fan cambio realizado aqu\u00ed iniciar\u00e1 ning\u00fan cargo)<\/em>. Para conceder acceso de por vida, simplemente elimine lo que hay (para que el campo quede en blanco).<\/li>\n\n\n\n<li>Finally, click the \u2018Update\u2019 button to save your changes.\u00a0<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Nota:<\/strong>\u00a0<strong>En el caso de Authorize.net<\/strong>, the subscription Interval and start date are not changeable. The Trial period can be changed only if the subscription has not yet started or the subscription is still within the trial period. Authorize.net supports changing the subscription\u2019s price.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Reanudar<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To have the user\u2019s subscription continue billing, you or the user will need to resume the subscription manually. Please note that after the subscription has been correctly resumed, it may take up to 24 hours for the next billing to be fully processed. If the resuming is done <em class=\"\">despu\u00e9s de<\/em>\u00a0ha caducado su transacci\u00f3n editada, el usuario puede perder el acceso hasta que se procese su siguiente transacci\u00f3n. Por lo tanto, <em class=\"\">recomendamos reanudar la operaci\u00f3n el mismo d\u00eda en que expira la transacci\u00f3n editada<\/em>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em class=\"\">To resume a user\u2019s subscription as admin, please follow these steps:<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Vaya a la p\u00e1gina WordPress Dashboard &gt; MemberPress &gt; Subscriptions.<\/li>\n\n\n\n<li>Make sure that you are in the \u2018Recurring\u2019 tab.<\/li>\n\n\n\n<li>Busque la Suscripci\u00f3n utilizando la herramienta de B\u00fasqueda de la p\u00e1gina, o navegando.\u00a0<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Compruebe que ha encontrado el\u00a0<em class=\"\">correcto\u00a0<\/em>Suscripci\u00f3n.<\/li>\n\n\n\n<li>Click the \u2018Resume\u2019 Link.<\/li>\n\n\n\n<li>Click \u2018OK\u2019 on the Pop-up after verifying you are resuming the correct subscription.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><em class=\"\">Para que el usuario reanude su propia suscripci\u00f3n, haga que siga estos pasos (<\/em><em class=\"\"><strong class=\"\">Importante: <\/strong><\/em><em class=\"\">para ello es necesario haber activado\u00a0<\/em><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/file-WQjVRuixww.png\"><em class=\"\">esta opci\u00f3n<\/em><\/a><em class=\"\">\u00a0en tu MemberPress &gt; Configuraci\u00f3n &gt; Cuenta &gt; Permisos, como administrador):<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to your site\u2019s MemberPress Account page.<\/li>\n\n\n\n<li>Haga clic en la pesta\u00f1a Suscripciones o en la opci\u00f3n de enlace.<\/li>\n\n\n\n<li>A la derecha de la suscripci\u00f3n, que les gustar\u00eda reanudar, haga clic en el enlace de reanudar.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Cancelaci\u00f3n de facturaciones futuras\/el usuario est\u00e1 en el \u00faltimo ciclo de facturaci\u00f3n<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If for whatever reason you would like to cancel the user\u2019s future billings and give them extended access (such as if you\u2019d like to grant lifetime access) then you need to be sure to correctly cancel the user\u2019s subscription. If the user\u2019s subscription is already on their last billing cycle, you do not need to cancel the subscription. After you cancel the subscription, you will then need to edit the user\u2019s last transaction to extend their access.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Cancelaci\u00f3n<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To cancel the user\u2019s subscription, simply follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Vaya a la p\u00e1gina WordPress Dashboard &gt; MemberPress &gt; Subscriptions.<\/li>\n\n\n\n<li>Make sure that you are in the \u2018Recurring\u2019 tab (Non-Recurring subscriptions cannot be canceled).<\/li>\n\n\n\n<li>Busque la Suscripci\u00f3n utilizando la herramienta de B\u00fasqueda de la p\u00e1gina, o navegando.\u00a0<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Compruebe que est\u00e1 cancelando el\u00a0<em class=\"\">correcto\u00a0<\/em>Suscripci\u00f3n (este proceso es irreversible).<\/li>\n\n\n\n<li>Click the \u2018Cancel\u2019 Link.<\/li>\n\n\n\n<li>Click \u2018OK\u2019 on the Pop-up after verifying you are canceling the correct subscription.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Editar la transacci\u00f3n m\u00e1s reciente<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By editing the user\u2019s most recent transaction, you are extending their current access until the new expiration date that you set. To do this, simply follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Compruebe que sigue en el\u00a0<em class=\"\">correcto\u00a0<\/em>Suscripci\u00f3n despu\u00e9s de cancelarla.<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n<li>Hover over the unique\u00a0Transaction\u00a0ID for the latest (or most recent) Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n<li>On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and here, make the expiration date any date in the future to reflect the amount of time you would like to grant the user\u00a0<em class=\"\">(ning\u00fan cambio realizado aqu\u00ed iniciar\u00e1 ning\u00fan cargo)<\/em>. Para conceder acceso de por vida, basta con borrar lo que hay (para que el campo quede en blanco).<\/li>\n\n\n\n<li>Finally, click the \u2018Update\u2019 button to save your changes.\u00a0<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Ampliaci\u00f3n manual de suscripciones no peri\u00f3dicas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Como no tiene que preocuparse de afectar a ninguna facturaci\u00f3n autom\u00e1tica futura, el proceso de ampliar el acceso de una suscripci\u00f3n de tipo no recurrente (pago \u00fanico) es bastante sencillo.\u00a0<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Vaya a la p\u00e1gina WordPress Dashboard &gt; MemberPress &gt; Subscriptions.<\/li>\n\n\n\n<li>Make sure that you are in the \u2018Non-Recurring\u2019 tab.\u00a0<\/li>\n\n\n\n<li>Busque la Suscripci\u00f3n utilizando la herramienta de B\u00fasqueda de la p\u00e1gina, o navegando.\u00a0<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Compruebe que ha encontrado el\u00a0<em class=\"\">correcto\u00a0<\/em>Suscripci\u00f3n.<\/li>\n\n\n\n<li>Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n<li>Hover over the unique\u00a0Transaction\u00a0ID for the Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n<li>On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and here, make the expiration date any date\u00a0in the future to reflect the amount of time you would like to grant the user\u00a0<em class=\"\">(ning\u00fan cambio realizado aqu\u00ed iniciar\u00e1 ning\u00fan cargo)<\/em>.<\/li>\n\n\n\n<li>Finally, click the \u2018Update\u2019 button to save these changes.\u00a0<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Verificaci\u00f3n de<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To verify that you have correctly extended the access for a user\u2019s subscription, simply go to your WordPress Dashboard > MemberPress > Subscriptions > search for the user\u2019s subscription. Once you have found the correct subscription, make sure that you see the following: a green \u2018Yes\u2019 under the \u2018Active\u2019 column, the updated expiration date, and if dealing with a recurring subscription, you see either \u2018Stopped\u2019 (for canceled) or \u2018Paused\u2019 under the Auto Rebill column, as shown here:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/5B4de269e6695dc8139dad3b1afac09eee5D_Image2017-06-20at11659PM.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>In MemberPress, you can manually extend a user\u2019s access to your protected content by following the directions below. Just be sure to follow the instructions based on the Subscription type as outlined. Manually Extending Automatically Recurring Subscriptions When manually extending an automatically recurring subscription, there are two ways to go about it. One is to [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1319],"ht-kb-tag":[],"class_list":["post-61487","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-subscriptions-and-transactions","entry","has-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"In MemberPress, you can manually extend a user&#039;s access to your protected content by following the directions below. Just be sure to follow the instructions based on the Subscription type as outlined. Note: This process works best with Stripe. Hence, the steps below will work best with the Stripe payment gateway. 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