{"id":62547,"date":"2024-02-13T09:52:28","date_gmt":"2024-02-13T14:52:28","guid":{"rendered":"https:\/\/memberpress.com\/docs\/frequently-asked-questions-faq\/"},"modified":"2025-06-17T12:46:26","modified_gmt":"2025-06-17T16:46:26","slug":"frequently-asked-questions-faq","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/es\/docs\/frequently-asked-questions-faq\/","title":{"rendered":"Preguntas frecuentes FAQ"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong> \u00bfQu\u00e9 es MemberPress?<\/strong><\/h3>\n\n\n\n<p>MemberPress es un <strong>afiliaci\u00f3n<\/strong> y <span style=\"margin: 0px; padding: 0px;\"><a href=\"https:\/\/memberpress.com\/es\/docs\/getting-started-with-memberpress-courses\/\" target=\"_blank\"><strong>LMS (sistema de gesti\u00f3n del aprendizaje)<\/strong><\/a>\u00a0para WordPress. Es compatible con <strong><a href=\"https:\/\/memberpress.com\/es\/docs\/protect-content-with-memberpress\/\" target=\"_blank\" rel=\"noopener\" title=\"\">proteger los contenidos<\/a><\/strong>, <strong><a href=\"https:\/\/memberpress.com\/es\/docs\/seo-and-paywall\/#paywall\" target=\"_blank\" rel=\"noopener\" title=\"\">paywalls<\/a><\/strong>suscripciones y\u00a0<\/span>o<strong><a href=\"https:\/\/memberpress.com\/es\/docs\/memberpress-payments\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Pagos en l\u00ednea y fuera de l\u00ednea<\/a><\/strong>transformando su sitio web WordPress en un negocio en l\u00ednea.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfCu\u00e1l es la diferencia entre afiliaci\u00f3n y suscripci\u00f3n?<\/strong><\/h3>\n\n\n\n<p><strong><a href=\"https:\/\/memberpress.com\/es\/docs\/memberpress-memberships-and-groups\/#memberships-and-subscriptions\" target=\"_blank\" rel=\"noopener\" title=\"\">Afiliaciones y suscripciones<\/a><\/strong> son dos elementos de MemberPress. Una suscripci\u00f3n permite a los usuarios suscritos acceder a sus contenidos protegidos. La suscripci\u00f3n a una membres\u00eda se crea cuando un usuario se registra para una membres\u00eda.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfC\u00f3mo puedo actualizar mi cuenta MemberPress y pagar s\u00f3lo la diferencia?<\/strong><\/h3>\n\n\n\n<p>Actualizar es muy sencillo en MemberPress. Si decide que desea actualizar la versi\u00f3n actual, simplemente inicie sesi\u00f3n en <a href=\"https:\/\/memberpress.com\/es\/account\/\">MemberPress.com<\/a>y vaya al <strong>Suscripciones <\/strong>pesta\u00f1a. A continuaci\u00f3n, vaya al extremo derecho de su Afiliaci\u00f3n y haga clic en el bot\u00f3n <strong>Plan de cambio <\/strong>enlace.<\/p>\n\n\n\n<p>Esto te llevar\u00e1 a la p\u00e1gina de compra est\u00e1ndar de MemberPress, pero los precios que ver\u00e1s est\u00e1n prorrateados en funci\u00f3n de lo que ya hayas pagado y del tiempo que lleves siendo miembro. Por lo tanto, cuanto antes actualices, m\u00e1s se te abonar\u00e1.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfC\u00f3mo puedo cancelar mi suscripci\u00f3n actual?<\/strong><\/h3>\n\n\n\n<p>Para cancelar su suscripci\u00f3n actual a MemberPress, deber\u00e1 iniciar sesi\u00f3n en <a href=\"https:\/\/memberpress.com\/es\/account\/\">MemberPress.com<\/a> e ir a la <strong>Suscripciones\u00a0<\/strong>pesta\u00f1a. A continuaci\u00f3n, vaya al extremo derecho de su Afiliaci\u00f3n y haga clic en el bot\u00f3n <strong> Cancelar <\/strong>enlace. A continuaci\u00f3n, pasar\u00e1 por un breve proceso de encuesta. Aseg\u00farese de completar el proceso y su estado de suscripci\u00f3n se actualizar\u00e1 en la pesta\u00f1a Suscripciones. De este modo, no se le cobrar\u00e1 nada en el futuro.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfC\u00f3mo actualizo los datos de mi tarjeta de cr\u00e9dito?<\/strong><\/h3>\n\n\n\n<p>Para actualizar los datos de su tarjeta de cr\u00e9dito, deber\u00e1 conectarse a <a href=\"https:\/\/memberpress.com\/es\/account\/\">MemberPress.com<\/a> e ir a la <strong>Suscripciones\u00a0<\/strong>pesta\u00f1a. A continuaci\u00f3n, vaya al extremo derecho de su Afiliaci\u00f3n y haga clic en el bot\u00f3n <strong>Actualizaci\u00f3n <\/strong>enlace. Introduzca los datos de su nueva tarjeta de cr\u00e9dito y pulse el bot\u00f3n <strong>Enviar <\/strong>bot\u00f3n. As\u00ed de sencillo, \u00bfverdad \ud83d\ude42 .<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfEs posible adquirir un abono mensual MemberPress?<\/strong><\/h3>\n\n\n\n<p>MemberPress s\u00f3lo tiene suscripci\u00f3n anual.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfPor qu\u00e9 no puedo ver mis complementos?<\/strong><\/h3>\n\n\n\n<p>Para poder ver los complementos disponibles seg\u00fan su plan actual, primero tendr\u00e1 que a\u00f1adir y activar su licencia MemberPress. Si ha realizado una actualizaci\u00f3n, tambi\u00e9n deber\u00e1 asegurarse de descargar e instalar la nueva versi\u00f3n de MemberPress.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfD\u00f3nde puedo encontrar mi licencia MemberPress?<\/strong><\/h3>\n\n\n\n<p>Una vez que inicie sesi\u00f3n en su cuenta MemberPress, debe navegar a la secci\u00f3n <strong>Descargas<\/strong> y copie su clave de licencia desde all\u00ed. A continuaci\u00f3n, puede <strong><a href=\"https:\/\/memberpress.com\/es\/docs\/activate-your-memberpress-license\/\" target=\"_blank\" rel=\"noopener\" title=\"\">activar la licencia MemberPress<\/a><\/strong> en su sitio web.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfQu\u00e9 ocurre si no renuevo mi abono actual?<\/strong><\/h3>\n\n\n\n<p>Si decides no renovar tu suscripci\u00f3n actual, no podr\u00e1s realizar futuras actualizaciones ni utilizar ninguno de los complementos y funciones que se desarrollen mientras tanto. Para m\u00e1s informaci\u00f3n <a href=\"https:\/\/memberpress.com\/es\/docs\/what-happens-when-my-subscription-ends\/\">\u00bfQu\u00e9 ocurre cuando finaliza mi suscripci\u00f3n?<\/a>?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfQu\u00e9 planes MemberPress hay disponibles?<\/strong><\/h3>\n\n\n\n<p>Puede consultar todos los planes MemberPress disponibles y sus precios visitando nuestro <a href=\"https:\/\/memberpress.com\/es\/plans\/pricing\/\">P\u00e1gina de precios<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfD\u00f3nde puedo ver todos los cambios y correcciones que se realizan en su versi\u00f3n actual y versiones anteriores del plugin MemberPress?<\/strong><\/h3>\n\n\n\n<p>Puede consultar nuestra <a href=\"https:\/\/memberpress.com\/es\/change-log\/\">Registro de cambios<\/a> para todos los cambios y correcciones de las versiones actuales y anteriores de MemberPress.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfD\u00f3nde puedo encontrar su documentaci\u00f3n de ayuda?<\/strong><\/h3>\n\n\n\n<p><span style=\"margin: 0px; padding: 0px;\">La documentaci\u00f3n de ayuda est\u00e1 disponible en\u00a0<\/span><strong><a href=\"https:\/\/memberpress.com\/es\/docs\/\" target=\"_blank\" rel=\"noopener\" title=\"\">MemberPress Base de conocimientos<\/a><\/strong>. Se actualiza peri\u00f3dicamente en funci\u00f3n de las mejoras de los productos y las nuevas funciones.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfQu\u00e9 m\u00e9todos de pago admite MemberPress?<\/strong><\/h3>\n\n\n\n<p>MemberPress <span style=\"margin: 0px; padding: 0px;\">admite de forma nativa\u00a0<a href=\"https:\/\/memberpress.com\/es\/docs\/paypal-standard\/\" target=\"_blank\"><strong>PayPal<\/strong><\/a>,\u00a0<a href=\"https:\/\/memberpress.com\/es\/docs\/stripe\/\" target=\"_blank\"><strong>Stripe<\/strong><\/a>,\u00a0<a href=\"https:\/\/memberpress.com\/es\/docs\/connect-square-to-memberpress\/\" target=\"_blank\"><strong>Cuadrado<\/strong><\/a>,\u00a0<a href=\"https:\/\/memberpress.com\/es\/docs\/connect-authorize-net-to-memberpress\/\" target=\"_blank\"><strong>Autorizar.Net<\/strong><\/a>y\u00a0<a href=\"https:\/\/memberpress.com\/es\/docs\/offline-gateway\/\" target=\"_blank\"><strong>Fuera de l\u00ednea<\/strong><\/a>\u00a0pasarelas de pago. Algunos\u00a0<\/span><strong><a href=\"https:\/\/memberpress.com\/es\/docs\/known-third-party-integrations\/#gateway\" target=\"_blank\" rel=\"noopener\" title=\"\"><span style=\"margin: 0px; padding: 0px;\">thi<\/span>rd-party plugins<\/a><\/strong>\u00a0a\u00f1adir m\u00e9todos de pago adicionales, pero nuestro equipo no los admite.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfEs posible cambiar el m\u00e9todo de pago con el que compr\u00e9 MemberPress?<\/strong><\/h3>\n\n\n\n<p>S\u00ed, es posible. Para m\u00e1s informaci\u00f3n, consulta nuestro art\u00edculo sobre c\u00f3mo cambiar el m\u00e9todo de pago:\u00a0<a href=\"https:\/\/memberpress.com\/es\/docs\/how-do-i-change-my-payment-method-for-my-memberpress-subscription\/\">\u00bfC\u00f3mo puedo cambiar la forma de pago de mi suscripci\u00f3n a MemberPress?<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfAcepta MemberPress pagos ACH?<\/strong><\/h3>\n\n\n\n<p>MemberPress admite ACH a trav\u00e9s de la integraci\u00f3n de la pasarela de pago Stripe. As\u00ed, cuando <strong><a href=\"https:\/\/memberpress.com\/es\/docs\/stripe\/#written\" target=\"_blank\" rel=\"noopener\" title=\"\">conecte su cuenta Stripe a MemberPress<\/a><\/strong>puede <strong><a href=\"https:\/\/memberpress.com\/es\/docs\/enable-ach-with-stripe-and-memberpress\/\" target=\"_blank\" rel=\"noopener\" title=\"\">activar el m\u00e9todo de pago ACH con Stripe<\/a><\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfSe integra MemberPress con los adeudos directos SEPA?<\/strong><\/h3>\n\n\n\n<p>S\u00ed, puede aceptar <strong><a href=\"https:\/\/memberpress.com\/es\/docs\/enable-sepa-with-stripe-and-memberpress\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Adeudo directo SEPA<\/a><\/strong> pagos a trav\u00e9s de la integraci\u00f3n de la pasarela de pago Stripe. Para ello, deber\u00e1 <strong><a href=\"https:\/\/memberpress.com\/es\/docs\/stripe\/#written\" target=\"_blank\" rel=\"noopener\" title=\"\">conecte su cuenta Stripe con MemberPress<\/a><\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>What Is MemberPress? MemberPress is a membership and LMS (learning management system)\u00a0plugin for WordPress. It supports protecting content, paywalls, subscriptions, and\u00a0online and offline payments, transforming your WordPress website into an online business. What is the difference between a Membership and a Subscription? Memberships and subscriptions are two elements of MemberPress. A Membership gives subscribed users [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1353],"ht-kb-tag":[],"class_list":{"0":"post-62547","1":"ht_kb","2":"type-ht_kb","3":"status-publish","4":"format-standard","6":"ht_kb_category-miscellaneous-faqs","7":"entry"},"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"What Is MemberPress? 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