{"id":62685,"date":"2024-02-13T10:17:50","date_gmt":"2024-02-13T15:17:50","guid":{"rendered":"https:\/\/memberpress.com\/docs\/why-was-my-customer-charged-twice-when-resigning-up-after-a-failed-payment\/"},"modified":"2024-02-13T17:17:26","modified_gmt":"2024-02-13T22:17:26","slug":"why-was-my-customer-charged-twice-when-resigning-up-after-a-failed-payment","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/es\/docs\/why-was-my-customer-charged-twice-when-resigning-up-after-a-failed-payment\/","title":{"rendered":"\u00bfPor qu\u00e9 se le ha cobrado dos veces a mi cliente al darse de baja tras un impago?"},"content":{"rendered":"<p>\n\tEsto puede ocurrir si est\u00e1 utilizando Stripe como pasarela de pago. Lo que ocurre es que, cuando el pago fall\u00f3, se marc\u00f3 como vencido en Stripe. 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And even though the subscription was later canceled or expired, there is still an outstanding balance for the customer.\u00a0 When the customer later entered updated payment information while [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1328],"ht-kb-tag":[],"class_list":{"0":"post-62685","1":"ht_kb","2":"type-ht_kb","3":"status-publish","4":"format-standard","6":"ht_kb_category-memberships-faqs","7":"entry"},"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"This may happen if you are using Stripe as your payment gateway. 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When the customer later entered updated payment information while","twitter:image":"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg"},"aioseo_meta_data":{"post_id":"62685","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"seo_analyzer_scan_date":"2025-10-09 22:07:15","breadcrumb_settings":null,"limit_modified_date":false,"reviewed_by":null,"open_ai":null,"ai":null,"created":"2024-02-13 15:17:50","updated":"2026-03-03 14:52:41"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/es\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/es\/doc-categories\/faqs\/\" title=\"FAQs\">FAQs<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/es\/doc-categories\/memberships-faqs\/\" title=\"Memberships FAQs\">Memberships FAQs<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tWhy was my customer charged twice when resigning up after a failed payment?\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/memberpress.com\/es"},{"label":"FAQs","link":"https:\/\/memberpress.com\/es\/doc-categories\/faqs\/"},{"label":"Memberships FAQs","link":"https:\/\/memberpress.com\/es\/doc-categories\/memberships-faqs\/"},{"label":"Why was my customer charged twice when resigning up after a failed payment?","link":"https:\/\/memberpress.com\/es\/docs\/why-was-my-customer-charged-twice-when-resigning-up-after-a-failed-payment\/"}],"_links":{"self":[{"href":"https:\/\/memberpress.com\/es\/wp-json\/wp\/v2\/ht-kb\/62685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/memberpress.com\/es\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/memberpress.com\/es\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/memberpress.com\/es\/wp-json\/wp\/v2\/users\/62252"}],"replies":[{"embeddable":true,"href":"https:\/\/memberpress.com\/es\/wp-json\/wp\/v2\/comments?post=62685"}],"version-history":[{"count":0,"href":"https:\/\/memberpress.com\/es\/wp-json\/wp\/v2\/ht-kb\/62685\/revisions"}],"wp:attachment":[{"href":"https:\/\/memberpress.com\/es\/wp-json\/wp\/v2\/media?parent=62685"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/memberpress.com\/es\/wp-json\/wp\/v2\/ht-kb-category?post=62685"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/memberpress.com\/es\/wp-json\/wp\/v2\/ht-kb-tag?post=62685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}