{"id":62697,"date":"2024-02-13T10:19:37","date_gmt":"2024-02-13T15:19:37","guid":{"rendered":"https:\/\/memberpress.com\/docs\/how-to-change-stripe-account-with-active-subscriptions\/"},"modified":"2024-02-21T08:22:38","modified_gmt":"2024-02-21T13:22:38","slug":"how-to-change-stripe-account-with-active-subscriptions","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/es\/docs\/how-to-change-stripe-account-with-active-subscriptions\/","title":{"rendered":"C\u00f3mo conectar MemberPress a una cuenta Stripe diferente cuando tiene suscripciones activas"},"content":{"rendered":"

If you have active subscriptions on your existing Stripe account connected with MemberPress but need to change the account for whatever reason while keeping those subscriptions, you, unfortunately, can\u2019t connect MemberPress to your new Stripe account and expect that everything will simply continue working. There\u2019s a certain procedure you need to follow, which is explained below.<\/p>\n

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Primero tienes que ponerte en contacto con Stripe y pedirles que trasladen los datos de tu antigua cuenta a la nueva. https:\/\/support.stripe.com\/questions\/copy-existing-account-data-to-a-new-stripe-account<\/a>.<\/p>\n

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After Stripe completes that part, you\u2019d need to recreate the subscriptions in your new account \u2013 https:\/\/support.stripe.com\/questions\/recreate-subscriptions-and-plans-after-moving-to-a-new-stripe-account<\/a>.<\/p>\n

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When that\u2019s done, those subscriptions will get new sub_xxxxxxxxxx IDs.<\/p>\n

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Si necesitas ayuda con este paso, pide ayuda al soporte de Stripe.<\/p>\n

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Now, you need to update existing subscriptions in the MemberPress > Subscriptions section and replace the current sub_xxxxxxxxx with the new ones from Stripe. That\u2019s necessary because, according to Stripe documentation, the new subscriptions will have new sub_xxxxxxxxx IDs. If you don\u2019t have many subscriptions, you can do it manually, one by one, from the MemberPress > Subscriptions section.<\/p>\n

If that\u2019s not an option, you can update them by following Migrar o importar suscripciones peri\u00f3dicas autom\u00e1ticas<\/a>.<\/p>\n

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La forma m\u00e1s sencilla de hacerlo ser\u00eda exportar las suscripciones existentes desde la secci\u00f3n MemberPress > Suscripciones utilizando el enlace \u201cExportar tabla como CSV\u201d de la parte inferior, luego editar el archivo, cambiar los ID de suscripci\u00f3n y volver a importar el archivo.<\/p>\n

Tenga en cuenta que en este caso, debe tener el id<\/strong> al archivo CSV para actualizar las suscripciones existentes o se crear\u00e1n otras nuevas:<\/p>\n