{"id":61352,"date":"2024-02-13T07:19:54","date_gmt":"2024-02-13T12:19:54","guid":{"rendered":"https:\/\/memberpress.com\/docs\/creating-reminders\/"},"modified":"2025-12-16T10:41:34","modified_gmt":"2025-12-16T15:41:34","slug":"creating-reminders","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/fr\/docs\/creating-reminders\/","title":{"rendered":"Cr\u00e9ation d'un rappel"},"content":{"rendered":"<p class=\"wp-block-paragraph\">L'option Rappels de MemberPress vous permet d'envoyer des courriels automatis\u00e9s aux membres lorsque certains \u00e9v\u00e9nements sont sur le point de se produire ou se sont d\u00e9j\u00e0 produits.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Note<\/strong>: La fonctionnalit\u00e9 Rappels est incluse dans tous les forfaits MemberPress.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<span class=\"beWMFu4gc5KqOhPmC7sNHkrf0LRSvQz69\"><div class=\"responsive-video\"><iframe title=\"Comment configurer des courriels de rappel dans MemberPress\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/GgVZCxhSYi8?feature=oembed&enablejsapi=1\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/span>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Types de rappels<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les types de rappels pris en charge sont les suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Apr\u00e8s l'inscription du membre<\/li>\n\n\n\n<li>Apr\u00e8s l'abandon de l'inscription par le membre<\/li>\n\n\n\n<li>Avant l'expiration de l'abonnement<\/li>\n\n\n\n<li>Apr\u00e8s l'expiration de l'abonnement<\/li>\n\n\n\n<li>Avant le renouvellement de l'abonnement<\/li>\n\n\n\n<li>Apr\u00e8s le renouvellement de l'abonnement<\/li>\n\n\n\n<li>Avant la fin de la p\u00e9riode d'essai de l'abonnement<\/li>\n\n\n\n<li>Avant l'expiration de la carte de cr\u00e9dit<\/li>\n\n\n\n<li>Apr\u00e8s expiration de la carte de cr\u00e9dit<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Cr\u00e9ation d'un rappel<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pour cr\u00e9er un nouveau rappel, allez dans MemberPress &gt; Rappels &gt; Cliquez sur le bouton \u201cAjouter un nouveau\u201d pour commencer. Vous aurez alors la possibilit\u00e9 de d\u00e9finir le d\u00e9clencheur (heures, jours, semaines, mois ou ann\u00e9es), ainsi que d'activer\/d\u00e9sactiver les rappels d'abonnement pour l'utilisateur et l'administrateur, et d'envoyer le rappel \u00e0 des adh\u00e9sions sp\u00e9cifiques, comme indiqu\u00e9 ci-dessous :<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/file-tprlVb0i1X.png\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Modification d'un rappel<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pour modifier un rappel, cliquez simplement sur le rappel que vous souhaitez modifier \u00e0 partir de la page MemberPress &gt; Rappels. Une fois sur cette page, vous verrez deux sous-sections, qui sont d\u00e9crites plus en d\u00e9tail ci-dessous :<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">D\u00e9clencheur<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">C'est ici que vous d\u00e9finirez le d\u00e9clencheur qui enverra cet e-mail. Dans les deux premi\u00e8res cases, s\u00e9lectionnez un d\u00e9lai de X heures, jours, semaines, mois ou ann\u00e9es (si vous d\u00e9finissez une valeur de z\u00e9ro, l'e-mail sera envoy\u00e9 d\u00e8s que l'\u00e9v\u00e9nement se produira). Dans le dernier menu d\u00e9roulant, s\u00e9lectionnez le d\u00e9clencheur exact. Ces options sont expliqu\u00e9es ci-dessous :<\/p>\n\n\n\n<figure class=\"wp-block-table table-bordered table-striped\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Nom du d\u00e9clencheur<\/strong><\/td><td><strong>Explication<\/strong><\/td><\/tr><tr><td>apr\u00e8s l'inscription d'un membre<\/td><td>Envoy\u00e9 lorsqu'un utilisateur s'inscrit \u00e0 une adh\u00e9sion. <strong>Remarque :<\/strong> Ce rappel n'est envoy\u00e9 qu'\u00e0 l'utilisateur <em>premier<\/em>&nbsp;l'inscription. Toute inscription ult\u00e9rieure sera <em>pas <\/em>le d\u00e9clencher.<\/td><\/tr><tr><td>apr\u00e8s l'abandon de l'inscription<\/td><td>Envoy\u00e9 si un utilisateur soumet la premi\u00e8re page du processus d'enregistrement, mais ne parvient pas \u00e0 compl\u00e9ter la page de paiement. Ind\u00e9pendamment du type d'abonnement. <strong>Remarque : <\/strong>Par mesure de pr\u00e9caution, veuillez ne pas programmer ce rappel moins de 12 heures apr\u00e8s l'\u00e9v\u00e9nement. En effet, l'utilisateur pourrait revenir peu de temps apr\u00e8s, etc.&nbsp;<\/td><\/tr><tr><td>avant l'expiration de l'abonnement<\/td><td>Envoy\u00e9 avant l'expiration d'un paiement unique (non viager) OU avant l'expiration du dernier paiement d'un abonnement r\u00e9current annul\u00e9.<\/td><\/tr><tr><td>apr\u00e8s l'expiration de l'abonnement<\/td><td>Envoy\u00e9 apr\u00e8s l'expiration d'un paiement unique (non viager) OU apr\u00e8s l'expiration du dernier paiement d'un abonnement r\u00e9current annul\u00e9.<\/td><\/tr><tr><td>avant le renouvellement de l'abonnement<\/td><td>Envoy\u00e9 avant que l'utilisateur ne soit \u00e0 nouveau factur\u00e9. (par exemple, si l'abonnement est mensuel, l'utilisateur recevra cet e-mail avant chaque facturation mensuelle). Cet e-mail de rappel est <em>pas&nbsp;<\/em>envoy\u00e9 si l'abonnement a \u00e9t\u00e9 annul\u00e9.<\/td><\/tr><tr><td>apr\u00e8s le renouvellement de l'abonnement<\/td><td>Envoy\u00e9 apr\u00e8s que l'utilisateur a \u00e9t\u00e9 factur\u00e9 pour le renouvellement d'un abonnement r\u00e9current. (par exemple, si l'abonnement est mensuel, l'utilisateur recevra cet e-mail apr\u00e8s chaque facturation mensuelle).<\/td><\/tr><tr><td>avant la fin de la p\u00e9riode d'essai de l'abonnement<\/td><td>Envoy\u00e9 avant la fin de la p\u00e9riode d'essai de l'utilisateur pour son abonnement r\u00e9current.<\/td><\/tr><tr><td>avant l'expiration de la carte de cr\u00e9dit<\/td><td>Envoy\u00e9 avant l'expiration de la carte bancaire enregistr\u00e9e par l'utilisateur. Ne fonctionne pas si l'utilisateur a pay\u00e9 avec un compte PayPal.&nbsp;<\/td><\/tr><tr><td>apr\u00e8s l'expiration de la carte de cr\u00e9dit<\/td><td>Envoy\u00e9 une fois que la carte bancaire enregistr\u00e9e par l'utilisateur a expir\u00e9. Ne fonctionne pas si l'utilisateur a pay\u00e9 avec un compte PayPal.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Dans cette vid\u00e9o, vous d\u00e9couvrirez comment utiliser le type de rappel \u201c Avant la fin de la p\u00e9riode d'essai \u201d :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><iframe title=\"Lecteur vid\u00e9o YouTube\" src=\"https:\/\/www.youtube.com\/embed\/_l43HQhIFvU?enablejsapi=1\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Courriels<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les options suivantes s'affichent :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Envoi d'un courriel de rappel de renouvellement d'abonnement \u00e0 l'utilisateur - <\/strong>cochez cette option pour envoyer ce courriel de rappel au <em>utilisateur<\/em>. Les options suivantes vous sont \u00e9galement propos\u00e9es :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Editer - <\/em>Cliquez ici pour afficher l'\u00e9diteur visuel de cet e-mail, qui vous permettra de le personnaliser \u00e0 votre guise. N'oubliez pas de cliquer sur le bouton \u2018 Mettre \u00e0 jour \u2019 pour ce rappel. <em>avant<\/em>&nbsp;envoyer des tests pour voir ces modifications.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Envoyer le test - <\/em>cliquez sur ce bouton pour envoyer un e-mail de test \u00e0 l'adresse e-mail saisie dans le champ WordPress &gt; Param\u00e8tres &gt; G\u00e9n\u00e9ral &gt; Adresse e-mail. <strong>Remarque : <\/strong>lors de l'envoi d'un test, notre <a href=\"http:\/\/docs.memberpress.com\/article\/180-full-list-of-email-parameters\" target=\"_blank\" rel=\"noopener\">param\u00e8tres du courrier \u00e9lectronique<\/a> sera rempli automatiquement avec de fausses informations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>R\u00e9tablissement des valeurs par d\u00e9faut - <\/em>En cliquant sur ce bouton, vous r\u00e9initialisez toutes les modifications personnalis\u00e9es que vous avez apport\u00e9es \u00e0 l'e-mail. En cas de clic accidentel, il suffit de quitter la page de modification des rappels sans enregistrer.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Envoi d'un courriel de rappel des renouvellements d'abonnement \u00e0 l'admin.&nbsp;<\/strong>cochez cette option pour envoyer ce courriel de rappel au&nbsp;<em style=\"background-color: initial;\">l'administration <\/em>(c'est-\u00e0-dire l'adresse \u00e9lectronique saisie dans le champ WordPress &gt; Param\u00e8tres &gt; G\u00e9n\u00e9ral &gt; Adresse \u00e9lectronique). L'adresse e-mail de l'administrateur dispose des m\u00eames options de modification que l'adresse e-mail de l'utilisateur ci-dessus.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Envoyer uniquement pour des adh\u00e9sions sp\u00e9cifiques - <\/strong>en cochant cette case, vous obtiendrez un menu de toutes les adh\u00e9sions publi\u00e9es que vous avez cr\u00e9\u00e9es par l'interm\u00e9diaire de MemberPress. Maintenez la touche \"Contr\u00f4le\" (touche \"Commande\" sur Mac) enfonc\u00e9e pour s\u00e9lectionner ou d\u00e9s\u00e9lectionner plusieurs adh\u00e9sions. Les affiliations s\u00e9lectionn\u00e9es seront les <em>uniquement les membres <\/em>pour recevoir votre rappel. Ce param\u00e8tre est particuli\u00e8rement utile si vous devez personnaliser le contenu de chaque e-mail pour chaque membre.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Note<\/strong>: Si vous ne faites pas attention, des rappels seront envoy\u00e9s depuis les sites de pr\u00e9production et de d\u00e9veloppement. Veillez donc \u00e0 installer un plugin tel que l'un de ceux ci-dessous sur vos sites de pr\u00e9production et de d\u00e9veloppement afin de vous assurer que vos membres ne re\u00e7oivent pas de rappels provenant de ces sites. <br>\u2013 <a href=\"https:\/\/wordpress.org\/plugins\/stop-emails\/\">https:\/\/wordpress.org\/plugins\/stop-emails\/<\/a><br>\u2013 <a href=\"https:\/\/wordpress.org\/plugins\/disable-emails\/\">https:\/\/wordpress.org\/plugins\/disable-emails\/<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>The Reminders option in MemberPress lets you send automated emails to members when certain events are about to occur or have already happened. Reminder Types The&nbsp;supported reminder types&nbsp;are as follows: Creating a Reminder To create a new reminder, go to MemberPress &gt; Reminders &gt; Click on the &#8220;Add New&#8221; button to begin. You will then [&hellip;]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1321],"ht-kb-tag":[],"class_list":["post-61352","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-reminders","entry","has-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"The Reminders option in MemberPress lets you send automated emails to members when certain events are about to occur or have already happened. 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