{"id":61487,"date":"2024-02-13T07:35:32","date_gmt":"2024-02-13T12:35:32","guid":{"rendered":"https:\/\/memberpress.com\/docs\/manually-extending-user-access\/"},"modified":"2025-06-20T11:53:22","modified_gmt":"2025-06-20T15:53:22","slug":"manually-extending-user-access","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/fr\/docs\/manually-extending-user-access\/","title":{"rendered":"Extension manuelle de l'acc\u00e8s des utilisateurs aux contenus prot\u00e9g\u00e9s"},"content":{"rendered":"<p class=\"wp-block-paragraph\">In MemberPress, you can manually extend a user\u2019s access to your protected content by following the directions below. Just be sure to follow the instructions based on the Subscription type as outlined.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Remarque :<\/strong>\u00a0Ce processus fonctionne mieux avec Stripe. Par cons\u00e9quent, les \u00e9tapes ci-dessous fonctionneront mieux avec la passerelle de paiement Stripe.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prolongation manuelle des abonnements r\u00e9currents automatiques<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When manually extending an automatically recurring subscription, there are two ways to go about it. One is to keep the user\u2019s future billings intact (such as if you want to manually give the user some kind of credit in the middle of their subscription, etc.) and the other is to cancel the user\u2019s future billings.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pr\u00e9server l'int\u00e9grit\u00e9 de Billings<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">To keep the user\u2019s future billings intact, you will need first to pause the user\u2019s subscription, then edit their most recent transaction, and finally resume the user\u2019s\u00a0subscription.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Pause<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pausing is necessary because, without it, the user will continue to be billed even if you extend their access by editing their transaction. So please be sure to follow these steps correctly, or else the user\u2019s billing cycle will continue uninterrupted.\u00a0<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Naviguez jusqu'\u00e0 la page d'accueil de WordPress <strong>Tableau de bord &gt; MemberPress &gt; Abonnements<\/strong> page<\/li>\n\n\n\n<li>Dans le cadre de la <strong>R\u00e9current <\/strong>recherchez l'abonnement que vous souhaitez mettre en pause \u00e0 l'aide de l'outil de recherche ou en naviguant.\u00a0<\/li>\n\n\n\n<li><strong>Survolez l'identifiant de l'abonnement<\/strong> (dans le cadre de la <strong>Abonnement<\/strong> <strong>colonne<\/strong>) pour afficher les options de gestion des abonnements. Cliquez sur l'ic\u00f4ne <strong>Pause <\/strong>option.<\/li>\n\n\n\n<li>Cliquez sur <strong>OK<\/strong> sur la fen\u00eatre contextuelle pour confirmer la mise en pause.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Modification de la derni\u00e8re transaction<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By editing the user\u2019s most recent transaction, you are extending their current access until the new expiration date that you set. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\"><strong>Note<\/strong>: Le processus d'\u00e9dition des abonnements<strong>\u00a0ne s'applique pas \u00e0 PayPal et Square.<\/strong> Une fois \u00e9tablies, les donn\u00e9es d'abonnement de PayPal et de Square ne peuvent pas \u00eatre modifi\u00e9es. Cette limitation est impos\u00e9e par ces passerelles de paiement et MemberPress ne peut pas y d\u00e9roger.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour ce faire, il suffit de suivre les \u00e9tapes suivantes :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>V\u00e9rifiez que vous \u00eates toujours sur le bon abonnement apr\u00e8s l'avoir mis en pause.<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n<li>Hover over the unique\u00a0Transaction\u00a0ID for the latest (or most recent) Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n<li>On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and there, make the expiration date any date in the future to reflect the amount of time you would like to grant the user <em class=\"\">(aucun changement effectu\u00e9 ici n'entra\u00eenera de frais)<\/em>. Pour accorder un acc\u00e8s \u00e0 vie, il suffit de supprimer ce qui s'y trouve (afin que le champ soit vide).<\/li>\n\n\n\n<li>Finally, click the \u2018Update\u2019 button to save your changes.\u00a0<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Remarque :<\/strong>\u00a0<strong>Dans le cas d'Authorize.net<\/strong>, the subscription Interval and start date are not changeable. The Trial period can be changed only if the subscription has not yet started or the subscription is still within the trial period. Authorize.net supports changing the subscription\u2019s price.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Reprise<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To have the user\u2019s subscription continue billing, you or the user will need to resume the subscription manually. Please note that after the subscription has been correctly resumed, it may take up to 24 hours for the next billing to be fully processed. If the resuming is done <em class=\"\">apr\u00e8s<\/em>\u00a0l'utilisateur peut perdre l'acc\u00e8s jusqu'\u00e0 ce que sa prochaine transaction soit trait\u00e9e. Dans ce cas, l'utilisateur peut perdre l'acc\u00e8s jusqu'\u00e0 ce que sa prochaine transaction soit trait\u00e9e, <em class=\"\">il est recommand\u00e9 de reprendre l'op\u00e9ration le jour m\u00eame de l'expiration de la transaction \u00e9dit\u00e9e.<\/em>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em class=\"\">To resume a user\u2019s subscription as admin, please follow these steps:<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Naviguez jusqu'\u00e0 la page WordPress Dashboard &gt; MemberPress &gt; Subscriptions.<\/li>\n\n\n\n<li>Make sure that you are in the \u2018Recurring\u2019 tab.<\/li>\n\n\n\n<li>Recherchez l'abonnement \u00e0 l'aide de l'outil de recherche sur la page, ou en naviguant.\u00a0<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>V\u00e9rifiez que vous avez trouv\u00e9 le\u00a0<em class=\"\">correctes\u00a0<\/em>Abonnement.<\/li>\n\n\n\n<li>Click the \u2018Resume\u2019 Link.<\/li>\n\n\n\n<li>Click \u2018OK\u2019 on the Pop-up after verifying you are resuming the correct subscription.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><em class=\"\">Pour que l'utilisateur reprenne son propre abonnement, il faut qu'il suive les \u00e9tapes suivantes (<\/em><em class=\"\"><strong class=\"\">Important : <\/strong><\/em><em class=\"\">pour cela, il faut que vous ayez activ\u00e9 la fonction\u00a0<\/em><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/file-WQjVRuixww.png\"><em class=\"\">cette option<\/em><\/a><em class=\"\">\u00a0dans votre section MemberPress &gt; Param\u00e8tres &gt; Compte &gt; Autorisations, en tant qu'administrateur) :<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to your site\u2019s MemberPress Account page.<\/li>\n\n\n\n<li>Cliquez sur l'onglet ou le lien Abonnements.<\/li>\n\n\n\n<li>\u00c0 droite de l'abonnement qu'ils souhaitent reprendre, cliquez sur le lien de reprise.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Annulation des factures \u00e0 venir\/Utilisateur sur le dernier cycle de facturation<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If for whatever reason you would like to cancel the user\u2019s future billings and give them extended access (such as if you\u2019d like to grant lifetime access) then you need to be sure to correctly cancel the user\u2019s subscription. If the user\u2019s subscription is already on their last billing cycle, you do not need to cancel the subscription. After you cancel the subscription, you will then need to edit the user\u2019s last transaction to extend their access.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Annulation<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To cancel the user\u2019s subscription, simply follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Naviguez jusqu'\u00e0 la page WordPress Dashboard &gt; MemberPress &gt; Subscriptions.<\/li>\n\n\n\n<li>Make sure that you are in the \u2018Recurring\u2019 tab (Non-Recurring subscriptions cannot be canceled).<\/li>\n\n\n\n<li>Recherchez l'abonnement \u00e0 l'aide de l'outil de recherche sur la page, ou en naviguant.\u00a0<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>V\u00e9rifiez que vous annulez bien la\u00a0<em class=\"\">correctes\u00a0<\/em>Abonnement (ce processus est irr\u00e9versible).<\/li>\n\n\n\n<li>Click the \u2018Cancel\u2019 Link.<\/li>\n\n\n\n<li>Click \u2018OK\u2019 on the Pop-up after verifying you are canceling the correct subscription.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Modification de la derni\u00e8re transaction<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By editing the user\u2019s most recent transaction, you are extending their current access until the new expiration date that you set. To do this, simply follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>V\u00e9rifiez que vous \u00eates toujours sur le site\u00a0<em class=\"\">correctes\u00a0<\/em>Abonnement apr\u00e8s l'avoir r\u00e9sili\u00e9.<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n<li>Hover over the unique\u00a0Transaction\u00a0ID for the latest (or most recent) Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n<li>On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and here, make the expiration date any date in the future to reflect the amount of time you would like to grant the user\u00a0<em class=\"\">(aucun changement effectu\u00e9 ici n'entra\u00eenera de frais)<\/em>. Pour accorder un acc\u00e8s \u00e0 vie, il suffit de supprimer ce qui existe (le champ est donc vide).<\/li>\n\n\n\n<li>Finally, click the \u2018Update\u2019 button to save your changes.\u00a0<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Prolongation manuelle des abonnements non r\u00e9currents<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Comme vous n'avez pas \u00e0 vous soucier d'affecter les facturations automatiques futures, la proc\u00e9dure d'extension de l'acc\u00e8s \u00e0 un abonnement de type non r\u00e9current (paiement unique) est tr\u00e8s simple.\u00a0<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Naviguez jusqu'\u00e0 la page WordPress Dashboard &gt; MemberPress &gt; Subscriptions.<\/li>\n\n\n\n<li>Make sure that you are in the \u2018Non-Recurring\u2019 tab.\u00a0<\/li>\n\n\n\n<li>Recherchez l'abonnement \u00e0 l'aide de l'outil de recherche sur la page, ou en naviguant.\u00a0<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>V\u00e9rifiez que vous avez trouv\u00e9 le\u00a0<em class=\"\">correctes\u00a0<\/em>Abonnement.<\/li>\n\n\n\n<li>Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n<li>Hover over the unique\u00a0Transaction\u00a0ID for the Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n<li>On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and here, make the expiration date any date\u00a0in the future to reflect the amount of time you would like to grant the user\u00a0<em class=\"\">(aucun changement effectu\u00e9 ici n'entra\u00eenera de frais)<\/em>.<\/li>\n\n\n\n<li>Finally, click the \u2018Update\u2019 button to save these changes.\u00a0<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">V\u00e9rification<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To verify that you have correctly extended the access for a user\u2019s subscription, simply go to your WordPress Dashboard > MemberPress > Subscriptions > search for the user\u2019s subscription. Once you have found the correct subscription, make sure that you see the following: a green \u2018Yes\u2019 under the \u2018Active\u2019 column, the updated expiration date, and if dealing with a recurring subscription, you see either \u2018Stopped\u2019 (for canceled) or \u2018Paused\u2019 under the Auto Rebill column, as shown here:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/5B4de269e6695dc8139dad3b1afac09eee5D_Image2017-06-20at11659PM.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>In MemberPress, you can manually extend a user\u2019s access to your protected content by following the directions below. Just be sure to follow the instructions based on the Subscription type as outlined. Manually Extending Automatically Recurring Subscriptions When manually extending an automatically recurring subscription, there are two ways to go about it. One is to [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1319],"ht-kb-tag":[],"class_list":["post-61487","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-subscriptions-and-transactions","entry","has-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"In MemberPress, you can manually extend a user&#039;s access to your protected content by following the directions below. 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