{"id":61895,"date":"2024-02-13T08:33:16","date_gmt":"2024-02-13T13:33:16","guid":{"rendered":"https:\/\/memberpress.com\/docs\/how-to-fix-incorrect-import\/"},"modified":"2024-02-13T17:18:36","modified_gmt":"2024-02-13T22:18:36","slug":"how-to-fix-incorrect-import","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/fr\/docs\/how-to-fix-incorrect-import\/","title":{"rendered":"Comment corriger les importations incorrectes"},"content":{"rendered":"<p>\n\t Si vous avez import\u00e9 un fichier et que vous vous \u00eates rendu compte par la suite qu'il ne contenait pas les donn\u00e9es correctes et\/ou qu'il ne comportait pas toutes les donn\u00e9es dont vous aviez besoin, vous pouvez suivre ces instructions pour y rem\u00e9dier.&nbsp;\n<\/p>\n<h2>Pour les utilisateurs Importation CSV<\/h2>\n<p>\n\t Pour mettre \u00e0 jour les informations relatives aux utilisateurs, il vous suffit d'\u00e9diter le fichier que vous avez utilis\u00e9 lors de votre derni\u00e8re importation. Si le nom d'utilisateur et l'adresse \u00e9lectronique correspondent \u00e0 ceux d'un utilisateur existant sur votre site, l'utilisateur sera mis \u00e0 jour avec les informations contenues dans votre fichier. Une fois les modifications n\u00e9cessaires effectu\u00e9es, il vous suffit de proc\u00e9der \u00e0 une nouvelle importation \u00e0 partir de la page MemberPress &gt; Importer.\n<\/p>\n<h2>Pour les abonnements et les transactions Importation CSV<\/h2>\n<h4 style=\"margin-left: 20px;\">\u00c9tape 1 - Ajouter le <em>id<\/em>&nbsp;En-t\u00eate de colonne pour votre importation&nbsp;<\/h4>\n<p style=\"margin-left: 20px;\">\n\t Les<br \/>\n\t<em>id <\/em>La colonne met \u00e0 jour les informations d'abonnement pour l'abonnement existant correspondant \u00e0 l'identifiant. Commencez par ajouter&nbsp;<em>id <\/em>en tant qu'en-t\u00eate de colonne (il peut \u00eatre ajout\u00e9 \u00e0 la fin des en-t\u00eates de colonnes existants). Ensuite, saisissez les identifiants qui apparaissent dans la colonne \u201c Id \u201d de la page MemberPress &gt; Abonnements et\/ou Transactions, comme indiqu\u00e9 <a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/Sub-ID-Column-1.png\">ici<\/a> (l'un indiquera Abonnement ci-dessus, l'autre Transaction). Veillez \u00e0 ne laisser aucun champ vide, car cela cr\u00e9era un&nbsp;<em style=\"background-color: initial;\">nouveau<\/em>&nbsp;abonnement.&nbsp;<em>Ce champ n\u00e9cessite la version MemberPress Importer 1.6.0 ou une version plus r\u00e9cente.<\/em>&nbsp;\n<\/p>\n<h4 style=\"margin-left: 20px;\">\u00c9tape 2 - Ajouter <em>id<\/em>dans le nouvel en-t\u00eate de colonne<\/h4>\n<p style=\"margin-left: 20px;\">\n\t Si vous n'avez enregistr\u00e9 aucune nouvelle inscription depuis votre derni\u00e8re importation, vous pouvez peut-\u00eatre vous contenter de saisir le premier identifiant correspondant \u00e0 la premi\u00e8re ligne de votre fichier, puis de compter \u00e0 partir de l\u00e0. Par exemple, si la premi\u00e8re ligne correspondait justement \u00e0 votre premier abonnement ou \u00e0 votre premi\u00e8re transaction sur votre site, elle comporterait un<br \/>\n\t<em>id <\/em>de \"1\". Le suivant serait 2, puis 3, etc. Si ce n'est pas le cas, commencez par le bon chiffre, puis comptez jusqu'en haut.&nbsp;\n<\/p>\n<p style=\"margin-left: 20px;\">\n\t Il est extr\u00eamement important que vous v\u00e9rifiiez que ces<br \/>\n\t<em>id<\/em>sont correctes car elles ne correspondent pas \u00e0 la <em>id<\/em>Si vous n'\u00eates pas en mesure d'utiliser correctement les donn\u00e9es de la base de donn\u00e9es, vous risquez de mettre \u00e0 jour un abonnement ou une transaction avec des donn\u00e9es erron\u00e9es.&nbsp;\n<\/p>\n<h4 style=\"margin-left: 20px;\">\u00c9tape 3 - Importer le(s) fichier(s)<\/h4>\n<p style=\"margin-left: 20px;\">\n\t Apr\u00e8s avoir mis \u00e0 jour vos fichiers, il vous suffit de vous rendre dans MemberPress &gt; Importer, et d'importer vos fichiers comme vous l'avez fait pr\u00e9c\u00e9demment.&nbsp;\n<\/p>\n<h2>Pour les autres fichiers d'importation<\/h2>\n<p>\n\t Si vous avez import\u00e9 un autre fichier CSV qui n'est pas expliqu\u00e9 ci-dessus, la meilleure option est de modifier les donn\u00e9es ajout\u00e9es directement dans les param\u00e8tres de MemberPress ou de WordPress.\n<\/p>\n<h2>Aidez-nous !<\/h2>\n<p>\n\t Si vous avez besoin d'un soutien suppl\u00e9mentaire, veuillez contacter notre<br \/>\n\t<a href=\"https:\/\/memberpress.com\/fr\/support\/\">soutien \u00e0 la client\u00e8le<\/a> (utiliser le&nbsp;<em>Soumettre un ticket d'assistance&nbsp;<\/em>(connexion requise).\n<\/p>\n<p style=\"margin-left: 20px;\">","protected":false},"excerpt":{"rendered":"<p>If you imported a file that you later realized didn&#8217;t have correct data and\/or not all the data you needed, then you can follow these instructions to fix.&nbsp; For Users CSV Import To update user information, all you need to do is edit the file you used at your last import. 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