{"id":62606,"date":"2024-02-13T10:01:35","date_gmt":"2024-02-13T15:01:35","guid":{"rendered":"https:\/\/memberpress.com\/docs\/how-to-change-a-customers-payment-method\/"},"modified":"2024-02-13T17:17:30","modified_gmt":"2024-02-13T22:17:30","slug":"how-to-change-a-customers-payment-method","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/fr\/docs\/how-to-change-a-customers-payment-method\/","title":{"rendered":"Comment modifier le mode de paiement d'un client"},"content":{"rendered":"

Mise \u00e0 jour de la carte ou du compte \u00e0 d\u00e9biter<\/h2>\n

\n\tThe customer can do this themselves. If they used Stripe to pay they can go to their account page on your site, open the Subscriptions tab, and click the \u2018Update\u2019 link to enter their updated credentials. If they are using PayPal, they will need to log in to their PayPal account and update the payment method in the subscription there.<\/p>\n

Modifier le compte PayPal<\/h2>\n

\n\tSi l'utilisateur souhaite changer le compte PayPal qui est factur\u00e9 pour l'abonnement, vous devrez annuler l'abonnement et lui demander de s'inscrire \u00e0 nouveau. Vous pouvez soit lui demander de s'inscrire apr\u00e8s la fin de la p\u00e9riode en cours avec les nouvelles informations de paiement (recommand\u00e9), soit lui demander de s'inscrire imm\u00e9diatement et de cr\u00e9er un coupon qui lui donnera un prix proportionnel.<\/p>\n

Passer de PayPal \u00e0 Stripe ou vice versa<\/h2>\n

\n\tIl arrive qu'un client ait utilis\u00e9 PayPal ou Stripe lors de son inscription initiale, ou qu'il ait utilis\u00e9 Stripe et veuille passer \u00e0 PayPal.\u00a0<\/p>\n

\n\tIf the customer is using PayPal and just wants to change the payment method, they can do this from within their PayPal account and do not need to switch to Stripe. But sometimes a customer will not want to update their PayPal account (or won\u2019t be able to access it anymore) in which case they would need to switch to Stripe.\u00a0<\/p>\n

\n\tDans ce cas, vous devez annuler leur adh\u00e9sion actuelle et leur demander de s'inscrire \u00e0 nouveau. Vous pouvez leur demander d'attendre la fin de leur p\u00e9riode d'adh\u00e9sion (recommand\u00e9) ou, si vous souhaitez qu'ils se r\u00e9inscrivent imm\u00e9diatement, vous devrez cr\u00e9er un coupon qu'ils pourront utiliser pour b\u00e9n\u00e9ficier d'un prix proportionnel.\u00a0<\/p>","protected":false},"excerpt":{"rendered":"

Update Card or Account to Be Charged The customer can do this themselves. If they used Stripe to pay they can go to their account page on your site, open the Subscriptions tab, and click the \u2018Update\u2019 link to enter their updated credentials. If they are using PayPal, they will need to log in to [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1315],"ht-kb-tag":[],"class_list":["post-62606","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-how-to","entry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t