{"id":62697,"date":"2024-02-13T10:19:37","date_gmt":"2024-02-13T15:19:37","guid":{"rendered":"https:\/\/memberpress.com\/docs\/how-to-change-stripe-account-with-active-subscriptions\/"},"modified":"2024-02-21T08:22:38","modified_gmt":"2024-02-21T13:22:38","slug":"how-to-change-stripe-account-with-active-subscriptions","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/fr\/docs\/how-to-change-stripe-account-with-active-subscriptions\/","title":{"rendered":"Comment connecter MemberPress \u00e0 un compte Stripe diff\u00e9rent lorsque vous avez des abonnements actifs ?"},"content":{"rendered":"<p>If you have active subscriptions on your existing Stripe account connected with MemberPress but need to change the account for whatever reason while keeping those subscriptions, you, unfortunately, can\u2019t connect MemberPress to your new Stripe account and expect that everything will simply continue working. There\u2019s a certain procedure you need to follow, which is explained below.<\/p>\n<p><\/p>\n<p>Vous devez d'abord contacter Stripe et leur demander de transf\u00e9rer les donn\u00e9es de votre ancien compte vers votre nouveau compte \u2013 <a href=\"https:\/\/support.stripe.com\/questions\/copy-existing-account-data-to-a-new-stripe-account\">https:\/\/support.stripe.com\/questions\/copy-existing-account-data-to-a-new-stripe-account<\/a>.<\/p>\n<p><\/p>\n<p>After Stripe completes that part, you\u2019d need to recreate the subscriptions in your new account \u2013 <a href=\"https:\/\/support.stripe.com\/questions\/recreate-subscriptions-and-plans-after-moving-to-a-new-stripe-account\">https:\/\/support.stripe.com\/questions\/recreate-subscriptions-and-plans-after-moving-to-a-new-stripe-account<\/a>.<\/p>\n<p><\/p>\n<p>When that\u2019s done, those subscriptions will get new sub_xxxxxxxxxx IDs.<\/p>\n<p><\/p>\n<p>Si vous avez besoin d'aide pour cette \u00e9tape, demandez \u00e0 l'assistance Stripe de vous aider.<\/p>\n<p><\/p>\n<p>Now, you need to update existing subscriptions in the MemberPress > Subscriptions section and replace the current sub_xxxxxxxxx with the new ones from Stripe. That\u2019s necessary because, according to Stripe documentation, the new subscriptions will have new sub_xxxxxxxxx IDs. If you don\u2019t have many subscriptions, you can do it manually, one by one, from the MemberPress > Subscriptions section.<\/p>\n<p>If that\u2019s not an option, you can update them by following <a href=\"https:\/\/memberpress.com\/fr\/docs\/automatically-recurring-subscriptions\/\">Migration ou importation d'abonnements r\u00e9currents automatiques<\/a>.<\/p>\n<p><\/p>\n<p>La mani\u00e8re la plus simple de proc\u00e9der serait d'exporter vos abonnements existants depuis la section MemberPress &gt; Abonnements \u00e0 l'aide du lien \u201c Exporter le tableau au format CSV \u201d situ\u00e9 en bas de page, puis de modifier le fichier, de changer les identifiants d'abonnement et de r\u00e9importer le fichier.<\/p>\n<p>Veuillez noter que dans ce cas, vous devez disposer de l'option <strong>id<\/strong> dans le fichier CSV afin de mettre \u00e0 jour les abonnements existants ou d'en cr\u00e9er de nouveaux :<\/p>\n<ul>\n<li><em>id \u2014 Met \u00e0 jour les informations d'abonnement pour l'abonnement existant correspondant \u00e0 l'identifiant. Si ce champ est laiss\u00e9 vide, un nouvel abonnement sera cr\u00e9\u00e9. Veillez \u00e0 utiliser l'identifiant figurant dans la colonne \u201c Id \u201d de la page MemberPress &gt; Abonnements, comme indiqu\u00e9. <\/em><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/Sub-ID-Column-2.png\"><em>ici<\/em><\/a><em>. Ce champ n\u00e9cessite la version MemberPress Importer 1.6.0 ou une version plus r\u00e9cente.<\/em><\/li>\n<\/ul>\n<p>Of course, you\u2019d also need to connect MemberPress with your new Stripe account, as described in <a href=\"https:\/\/memberpress.com\/fr\/docs\/stripe\/\">Configuration et d\u00e9pannage avec Stripe<\/a>afin que les transactions g\u00e9n\u00e9r\u00e9es par les renouvellements apparaissent dans MemberPress.<\/p>\n<p><\/p>\n<p>C'est tout. Vous avez termin\u00e9 avec succ\u00e8s le processus de migration.<\/p>\n<p><\/p>\n<p>Please note that if you also need to change the currency in the process, that\u2019s something you need to discuss with Stripe support.<\/p>","protected":false},"excerpt":{"rendered":"<p>If you have active subscriptions on your existing Stripe account connected with MemberPress but need to change the account for whatever reason while keeping those subscriptions, you, unfortunately, can\u2019t connect MemberPress to your new Stripe account and expect that everything will simply continue working. There\u2019s a certain procedure you need to follow, which is explained [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1274],"ht-kb-tag":[1388,1387],"class_list":["post-62697","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-stripe","ht_kb_tag-subcription","ht_kb_tag-subcriptions","entry","has-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"If you have active subscriptions on your existing Stripe account connected with MemberPress but need to change the account for whatever reason while keeping those subscriptions, you, unfortunately, can&#039;t connect MemberPress to your new Stripe account and expect that everything will simply continue working. 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