{"id":61066,"date":"2024-02-13T06:42:01","date_gmt":"2024-02-13T11:42:01","guid":{"rendered":"https:\/\/memberpress.com\/docs\/whats-your-refund-policy\/"},"modified":"2025-06-03T12:06:47","modified_gmt":"2025-06-03T16:06:47","slug":"memberpress-refund-policy","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/pt\/docs\/memberpress-refund-policy\/","title":{"rendered":"Pol\u00edtica de reembolso do MemberPress"},"content":{"rendered":"<p class=\"wp-block-paragraph\">You can purchase MemberPress-related products by buying subscriptions. Since MemberPress-related products aren\u2019t available as a free version or with a trial period, we offer a 14-day Refund Policy. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Observa\u00e7\u00e3o<\/strong>: Ao assinar qualquer plano no MemberPress.com, voc\u00ea confirma que concorda com os termos do MemberPress e com a Pol\u00edtica de Reembolso de 14 dias.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Este documento explica a Pol\u00edtica de Reembolso de 14 dias do MemberPress, a solicita\u00e7\u00e3o de reembolsos e o uso do MemberPress ap\u00f3s o per\u00edodo de reembolso.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"memberPress-refund-policy\"><a href=\"#memberPress-refund-policy\" title=\"\">Pol\u00edtica de reembolso de 14 dias do MemberPress<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O MemberPress <strong>A pol\u00edtica de reembolso de 14 dias permite que voc\u00ea teste o MemberPress<\/strong> recursos e garantir que os produtos atendam \u00e0s suas necessidades:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>O <strong>O per\u00edodo de reembolso de 14 dias come\u00e7a imediatamente<\/strong> quando voc\u00ea se inscrever<\/li>\n\n\n\n<li>Se o produto n\u00e3o for adequado, <strong>you\u2019re guaranteed a 100% refund<\/strong> se solicitado em at\u00e9 14 dias. <\/li>\n\n\n\n<li>Isto \u00e9 um \u201c<strong>sem perguntas<\/strong>\u201d garantia.<\/li>\n\n\n\n<li>Os reembolsos est\u00e3o dispon\u00edveis <strong>uma vez por produto<\/strong> somente<\/li>\n\n\n\n<li>MemberPress\u2019s 14-day Refund Policy applies to <strong>novas assinaturas somente<\/strong>y.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"new-subscriptions-refund-policy\"><a href=\"#new-subscriptions-refund-policy\" title=\"\">Pol\u00edtica de reembolso para novas assinaturas<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Quando voc\u00ea assinar o MemberPress pela primeira vez, sua conta e assinatura do MemberPress ser\u00e3o criadas automaticamente. Al\u00e9m disso, sua <strong>O per\u00edodo da Pol\u00edtica de Reembolso de 14 dias come\u00e7ar\u00e1 no momento em que voc\u00ea fizer a assinatura<\/strong> nas seguintes condi\u00e7\u00f5es:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Dias 1 a 14<\/strong>: Reembolso total dispon\u00edvel<\/li>\n\n\n\n<li><strong>Dia 15+<\/strong>: Nenhum reembolso \u00e9 emitido<\/li>\n\n\n\n<li>Voc\u00ea deve enviar sua solicita\u00e7\u00e3o de reembolso <strong>no prazo m\u00e1ximo de 24 horas (\u00fateis) ap\u00f3s o t\u00e9rmino do per\u00edodo de 14 dias<\/strong>.<\/li>\n\n\n\n<li>Voc\u00ea pode <strong>solicitar um reembolso a qualquer momento durante o per\u00edodo de reembolso<\/strong>.<\/li>\n\n\n\n<li>O <strong>reembolsos de assinaturas<\/strong> s\u00e3o emitidos para o<strong> valor total da assinatura<\/strong>.<\/li>\n\n\n\n<li>Os reembolsos v\u00e3o para o <strong>m\u00e9todo de pagamento original<\/strong> somente.<\/li>\n\n\n\n<li>O mesmo gateway de pagamento que voc\u00ea usou para se registrar (Stripe\/PayPal) cuidar\u00e1 do reembolso.<\/li>\n\n\n\n<li>O <strong>o reembolso ser\u00e1 devolvido exclusivamente para a mesma conta\/cart\u00e3o<\/strong> onde a compra foi feita. <\/li>\n\n\n\n<li>Enquanto <strong>alguns reembolsos s\u00e3o processados instantaneamente, a maioria leva de 5 a 10 dias \u00fateis<\/strong> para aparecer em sua conta. Esse \u00e9 o tempo padr\u00e3o de processamento banc\u00e1rio e n\u00e3o \u00e9 controlado pelo MemberPress.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Verifique o <strong>Reembolsos <\/strong>se\u00e7\u00e3o de <strong><a href=\"https:\/\/memberpress.com\/pt\/terms\/#refunds\" target=\"_blank\" rel=\"noopener\" title=\"\">Termos e condi\u00e7\u00f5es do MemberPress<\/a><\/strong> para obter mais detalhes.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Observa\u00e7\u00e3o<\/strong>: MemberPress <strong>os reembolsos podem ser emitidos apenas uma vez<\/strong>. By requesting a refund (if issued), you\u2019re waiving your right to the 14-day Refund Policy, which won\u2019t be valid for future purchases of the same product. Thus, if you subscribe to MemberPress again, you won\u2019t be eligible for a refund for that purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"renewals-policy\"><a href=\"#renewals-policy\" title=\"\">Uso do MemberPress ap\u00f3s o per\u00edodo de reembolso e renova\u00e7\u00f5es<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Se voc\u00ea achar que o MemberPress \u00e9 o produto certo, basta continuar usando-o ap\u00f3s o per\u00edodo de reembolso. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Todas as assinaturas do MemberPress s\u00e3o cobradas anualmente. Portanto, seu MemberPress <strong>A assinatura ser\u00e1 renovada automaticamente a cada ano<\/strong>, estendendo sua licen\u00e7a indefinidamente.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\"><strong>Observa\u00e7\u00e3o<\/strong>: Todos <strong>As assinaturas do MemberPress s\u00e3o renovadas automaticamente <\/strong>a menos que seja cancelado, e<strong> a valida\u00e7\u00e3o do pagamento n\u00e3o \u00e9 necess\u00e1ria <\/strong>nas renova\u00e7\u00f5es. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lembre-se de que <strong>N\u00e3o h\u00e1 reembolso de taxas de renova\u00e7\u00e3o<\/strong>: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quando sua associa\u00e7\u00e3o for renovada, esse pagamento ser\u00e1 definitivo.<\/li>\n\n\n\n<li><span style=\"margin: 0px; padding: 0px;\"><strong>Voc\u00ea receber\u00e1 um lembrete por e-mail sobre as pr\u00f3ximas renova\u00e7\u00f5es a cada ano<\/strong> antes da data de renova\u00e7\u00e3o<\/span>. Isso lhe dar\u00e1 tempo suficiente para tomar provid\u00eancias a tempo ou fazer ajustes conforme necess\u00e1rio.<\/li>\n\n\n\n<li>Y<strong>voc\u00ea pode cancelar <\/strong>sua assinatura do MemberPress <strong>a qualquer momento antes da data de renova\u00e7\u00e3o<\/strong> em <strong><a href=\"https:\/\/memberpress.com\/account\/subscriptions\/\" target=\"_blank\" rel=\"noopener\" title=\"\">sua conta<\/a><\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Observa\u00e7\u00e3o<\/strong>: Lembretes autom\u00e1ticos ser\u00e3o enviados para o endere\u00e7o de e-mail que voc\u00ea usou para se inscrever no MemberPress.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cancelamento de sua assinatura<\/strong> a qualquer momento ap\u00f3s a renova\u00e7\u00e3o ou ap\u00f3s o per\u00edodo inicial de reembolso de 14 dias <strong>evitar\u00e1 cobran\u00e7as futuras<\/strong>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This won\u2019t affect your current billing period (initial or renewed subscription) or the use of the MemberPress plugin or add-ons. <strong>Voc\u00ea mant\u00e9m o acesso<\/strong> at\u00e9 que seu per\u00edodo de faturamento atual termine e <strong><a href=\"https:\/\/memberpress.com\/pt\/docs\/what-happens-when-my-subscription-ends\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Sua assinatura expira<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Como solicitar um reembolso?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Voc\u00ea pode solicitar um reembolso por <strong><a class=\"heroickb_exit_link\" href=\"?hkb-redirect&nonce=e3b9acfdbc&check=1qsqj&redirect=https%3A%2F%2Fmemberpress.com%2Fsupport%2F&otype=unknown&oid=0&source=block-content\" target=\"_blank\" rel=\"noopener\" title=\"\">Enviar um t\u00edquete de suporte<\/a><\/strong>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Antes de solicitar um reembolso, sugerimos que voc\u00ea <strong><a href=\"https:\/\/memberpress.com\/pt\/docs\/\" target=\"_blank\" rel=\"noopener\" title=\"\">verifique nossa base de conhecimento<\/a><\/strong> ou entre em contato com nossa equipe de suporte para obter assist\u00eancia com o MemberPress.<\/p>","protected":false},"excerpt":{"rendered":"<p>You can purchase MemberPress-related products by buying subscriptions. Since MemberPress-related products aren\u2019t available as a free version or with a trial period, we offer a 14-day Refund Policy. This document explains the MemberPress 14-day Refund Policy, requesting refunds, and using MemberPress past the refund period. MemberPress 14-day Refund Policy The MemberPress 14-day Refund Policy allows [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1285],"ht-kb-tag":[],"class_list":["post-61066","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-licensing-and-pricing-faqs","entry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- 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