{"id":61466,"date":"2024-02-13T07:33:16","date_gmt":"2024-02-13T12:33:16","guid":{"rendered":"https:\/\/memberpress.com\/docs\/expiring-access-to-protected-content\/"},"modified":"2025-11-04T20:58:24","modified_gmt":"2025-11-05T01:58:24","slug":"expiring-access-to-protected-content","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/pt\/docs\/expiring-access-to-protected-content\/","title":{"rendered":"Expira\u00e7\u00e3o do acesso do usu\u00e1rio ao conte\u00fado protegido"},"content":{"rendered":"

Before understanding how to expire a user\u2019s access to your site\u2019s protected content, you need to understand how MemberPress grants access to your users.\u00a0<\/p>\n\n\n\n

Isso pode parecer muito simples, mas \u00e9 importante entender!\u00a0<\/p>\n\n\n\n

O MemberPress concede aos seus usu\u00e1rios acesso ao seu conte\u00fado protegido com base em uma transa\u00e7\u00e3o conclu\u00edda e ativa (ou seja, n\u00e3o expirada) para a associa\u00e7\u00e3o correta.\u00a0<\/strong><\/em><\/p>\n\n\n\n

Now, with that basic understanding, below you will find instructions on how to expire or revoke access to MemberPress\u2019 two types of subscriptions.
Observa\u00e7\u00e3o: estas instru\u00e7\u00f5es s\u00e3o para\u00a0permanentemente\u00a0<\/strong>revogar o acesso \u00e0 assinatura desejada, mas o usu\u00e1rio ainda poder\u00e1 se inscrever novamente na mesma ou em outra assinatura.\u00a0<\/em><\/p>\n\n\n\n

\n\tObserva\u00e7\u00e3o importante: <\/strong>The instructions below will NOT work if the user\u2019s subscription is still within it\u2019s first 24 hours. If that is the case and you want to revoke access, you need to simply delete the user\u2019s subscription and associated transactions as applicable.\u00a0<\/p>\n\n\n\n

Assinaturas automaticamente recorrentes<\/h2>\n\n\n\n

Para expirar ou revogar o acesso a uma assinatura recorrente autom\u00e1tica, siga estas etapas\u00a0
(<\/em>Observa\u00e7\u00e3o: cancelar uma assinatura, editar ou reembolsar a transa\u00e7\u00e3o separadamente n\u00e3o revogar\u00e1 permanentemente o acesso.<\/em>:<\/p>\n\n\n\n

Etapa 1: Cancelamento da assinatura<\/h4>\n\n\n\n

To cancel the user\u2019s subscription, simply follow these steps:<\/p>\n\n\n\n

    \n
  1. Navegue at\u00e9 a p\u00e1gina WordPress Dashboard > MemberPress > Subscriptions (Painel do WordPress > MemberPress > Assinaturas).<\/li>\n\n\n\n
  2. Make sure that you are in the \u2018Recurring\u2019 tab (Non-Recurring subscriptions cannot be cancelled).<\/li>\n\n\n\n
  3. Pesquise a Assinatura usando a ferramenta de pesquisa na p\u00e1gina ou navegando.\u00a0<\/li>\n\n\n\n
  4. Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n
  5. Verifique se voc\u00ea est\u00e1 cancelando o\u00a0correto\u00a0<\/em>Assinatura (esse processo \u00e9 irrevers\u00edvel).<\/li>\n\n\n\n
  6. Click the \u2018Cancel\u2019 Link.<\/li>\n\n\n\n
  7. Click \u2018OK\u2019 on the Pop-up after verifying you are cancelling the correct subscription.<\/li>\n<\/ol>\n\n\n\n

    Helpful hint: if you would like to refund the user\u2019s latest transaction AND cancel their subscription at the same time, please checkout the steps outlined\u00a0aqui<\/a> in the \u2018Through the Subscriptions Page\u2019 subsection (click the\u00a0\u2018Refund & Cancel\u2019 link in step 5 instead of clicking the \u2018Refund\u2019 link \u2013 doing this will mean not needing to follow the refund process explained below on this page).<\/em><\/p>\n\n\n\n

    Step 2: Refunding or Editing the User\u2019s Latest Transaction<\/h4>\n\n\n\n

    Se, no processo de revoga\u00e7\u00e3o do acesso, voc\u00ea tamb\u00e9m quiser reembolsar a \u00faltima transa\u00e7\u00e3o, siga estas etapas:<\/strong><\/p>\n\n\n\n

      \n
    1. Navegue at\u00e9 a p\u00e1gina WordPress Dashboard > MemberPress > Subscriptions (Painel do WordPress > MemberPress > Assinaturas).<\/li>\n\n\n\n
    2. Again, make sure that you are in the \u2018Recurring\u2019 tab\u00a0<\/li>\n\n\n\n
    3. Pesquise a Assinatura usando a ferramenta de pesquisa na p\u00e1gina ou navegando.\u00a0<\/li>\n\n\n\n
    4. Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n
    5. Verifique se voc\u00ea encontrou o\u00a0correto\u00a0<\/em>Assinatura.<\/li>\n\n\n\n
    6. Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n
    7. Hover over the unique\u00a0Transaction\u00a0ID for the Transaction you would like to refund in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n
    8. Click the \u2018Refund\u2019\u00a0Link.<\/li>\n\n\n\n
    9. Click \u2018OK\u2019 on the Pop-up after verifying you are refunding the correct subscription.<\/li>\n<\/ol>\n\n\n\n

      If you don\u2019t want to offer a refund, then please simply follow these steps:<\/strong><\/p>\n\n\n\n

        \n
      1. Navegue at\u00e9 a p\u00e1gina WordPress Dashboard > MemberPress > Subscriptions (Painel do WordPress > MemberPress > Assinaturas).<\/li>\n\n\n\n
      2. Again, make sure that you are in the \u2018Recurring\u2019 tab\u00a0<\/li>\n\n\n\n
      3. Pesquise a Assinatura usando a ferramenta de pesquisa na p\u00e1gina ou navegando.\u00a0<\/li>\n\n\n\n
      4. Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n
      5. Verifique se voc\u00ea encontrou o\u00a0correto\u00a0<\/em>Assinatura.<\/li>\n\n\n\n
      6. Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n
      7. Hover over the unique\u00a0Transaction\u00a0ID for the Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n
      8. Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n
      9. On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and here, make the expiration date any date in the past.<\/li>\n\n\n\n
      10. Finally, click the \u2018Update\u2019 button to save these changes.\u00a0<\/li>\n<\/ol>\n\n\n\n

        Assinaturas n\u00e3o recorrentes (pagamento \u00fanico)<\/a><\/h2>\n\n\n\n

        Para expirar ou revogar o acesso a uma assinatura recorrente autom\u00e1tica, siga estas etapas\u00a0
        (Observa\u00e7\u00e3o: se voc\u00ea tiver\u00a0<\/i>        concedeu acesso a um usu\u00e1rio manualmente<\/em><\/a>, then you\u2019ll simply need to follow the steps above in the \u201c<\/i>If you don\u2019t want to offer a refund \u2026\u201d subsection above)<\/em>:<\/p>\n\n\n\n

          \n
        1. Navegue at\u00e9 a p\u00e1gina WordPress Dashboard > MemberPress > Subscriptions (Painel do WordPress > MemberPress > Assinaturas).<\/li>\n\n\n\n
        2. Make sure that you are in the \u2018Non-Recurring\u2019 tab\u00a0<\/li>\n\n\n\n
        3. Pesquise a Assinatura usando a ferramenta de pesquisa na p\u00e1gina ou navegando.\u00a0<\/li>\n\n\n\n
        4. Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n
        5. Verifique se voc\u00ea encontrou o\u00a0correto\u00a0<\/em>Assinatura.<\/li>\n\n\n\n
        6. Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n
        7. Hover over the unique\u00a0Transaction\u00a0ID for the Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n
        8. Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n
        9. On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and here, make the expiration date any date in the past.<\/li>\n\n\n\n
        10. Finally, click the \u2018Update\u2019 button to save these changes.\u00a0<\/li>\n<\/ol>\n\n\n\n

          Verifica\u00e7\u00e3o<\/h2>\n\n\n\n

          To verify that you have correctly expired or revoked access for a user\u2019s subscription, simply go to your WordPress Dashboard > MemberPress > Subscriptions > search for the user\u2019s subscription > then make sure that you see a red \u2018No\u2019 under the \u2018Active\u2019 column like shown here:<\/p>\n\n\n\n

          \"\"\/<\/figure>\n\n\n\n

          <\/p>","protected":false},"excerpt":{"rendered":"

          Before understanding how to expire a user\u2019s access to your site\u2019s protected content, you need to understand how MemberPress grants access to your users.\u00a0 This may seem overly simple, but it is important to understand!\u00a0 MemberPress grants your users access to your protected content based on them having a completed, active (meaning non-expired) transaction for [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1319],"ht-kb-tag":[],"class_list":["post-61466","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-subscriptions-and-transactions","entry","has-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t