{"id":61487,"date":"2024-02-13T07:35:32","date_gmt":"2024-02-13T12:35:32","guid":{"rendered":"https:\/\/memberpress.com\/docs\/manually-extending-user-access\/"},"modified":"2026-09-21T11:18:33","modified_gmt":"2026-09-21T15:18:33","slug":"manually-extending-user-access","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/pt\/docs\/manually-extending-user-access\/","title":{"rendered":"Amplia\u00e7\u00e3o manual do acesso do usu\u00e1rio ao conte\u00fado protegido"},"content":{"rendered":"<p class=\"wp-block-paragraph\">No MemberPress, voc\u00ea pode estender manualmente o acesso de um usu\u00e1rio ao seu conte\u00fado protegido seguindo as orienta\u00e7\u00f5es abaixo. Certifique-se de seguir as instru\u00e7\u00f5es de acordo com o tipo de assinatura, conforme descrito.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Observa\u00e7\u00e3o:<\/strong>\u00a0Esse processo funciona melhor com o Stripe. Portanto, as etapas abaixo funcionar\u00e3o melhor com o gateway de pagamento Stripe.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Observa\u00e7\u00e3o:<\/strong> O carrinho de compras do MemberPress est\u00e1 atualmente em fase beta. Alguns r\u00f3tulos e etapas no seu site podem diferir ligeiramente do descrito neste documento. No MemberPress 1.14 e vers\u00f5es posteriores, <strong>Associa\u00e7\u00f5es<\/strong> aparece como <strong>Produtos<\/strong> no Painel do WordPress. Saiba mais no <strong><a href=\"https:\/\/memberpress.com\/pt\/docs\/memberpress-cart-overview\/\" target=\"_blank\" rel=\"noopener\">Vis\u00e3o geral do carrinho MemberPress<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Extens\u00e3o manual de assinaturas recorrentes autom\u00e1ticas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ao prorrogar manualmente uma assinatura com recorr\u00eancia autom\u00e1tica, h\u00e1 duas maneiras de proceder. Uma delas \u00e9 manter inalteradas as cobran\u00e7as futuras do usu\u00e1rio (por exemplo, se voc\u00ea quiser conceder manualmente algum tipo de cr\u00e9dito ao usu\u00e1rio no meio do per\u00edodo de assinatura, etc.) e a outra \u00e9 cancelar as cobran\u00e7as futuras do usu\u00e1rio.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Mantendo a Billings intacta<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Para manter as cobran\u00e7as futuras do usu\u00e1rio inalteradas, voc\u00ea precisar\u00e1 primeiro suspender a assinatura do usu\u00e1rio, depois editar a transa\u00e7\u00e3o mais recente dele e, por fim, retomar a assinatura do usu\u00e1rio.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Pausa<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9 necess\u00e1rio suspender o servi\u00e7o porque, sem isso, o usu\u00e1rio continuar\u00e1 sendo cobrado, mesmo que voc\u00ea prorrogue o acesso dele ao editar a transa\u00e7\u00e3o. Portanto, certifique-se de seguir essas etapas corretamente; caso contr\u00e1rio, o ciclo de cobran\u00e7a do usu\u00e1rio continuar\u00e1 ininterruptamente.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegue at\u00e9 a se\u00e7\u00e3o WordPress <strong>Painel de controle &gt; MemberPress &gt; Assinaturas<\/strong> p\u00e1gina<\/li>\n\n\n\n<li>Sob o <strong>Recorrente <\/strong>pesquise a assinatura que deseja pausar usando a ferramenta Pesquisar ou navegando.\u00a0<\/li>\n\n\n\n<li><strong>Passe o mouse sobre a ID da assinatura<\/strong> (nos termos do <strong>Assinatura<\/strong> <strong>coluna<\/strong>) para ver as op\u00e7\u00f5es de gerenciamento de assinaturas. Clique no bot\u00e3o <strong>Pausa <\/strong>op\u00e7\u00e3o.<\/li>\n\n\n\n<li>Clique em <strong>OK<\/strong> na janela pop-up para confirmar a pausa.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Editar a transa\u00e7\u00e3o mais recente<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ao editar a transa\u00e7\u00e3o mais recente do usu\u00e1rio, voc\u00ea est\u00e1 prorrogando o acesso atual dele at\u00e9 a nova data de validade que voc\u00ea definir. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\"><strong>Observa\u00e7\u00e3o<\/strong>: O processo de edi\u00e7\u00e3o de assinaturas<strong>\u00a0n\u00e3o se aplica ao PayPal e ao Square.<\/strong> Uma vez estabelecidos, os detalhes da assinatura do PayPal e do Square n\u00e3o podem ser alterados. Essa limita\u00e7\u00e3o \u00e9 imposta por esses gateways de pagamento, e o MemberPress n\u00e3o pode se sobrepor a ela.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para fazer isso, basta seguir estas etapas:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Verifique se voc\u00ea ainda est\u00e1 na assinatura correta depois de paus\u00e1-la.<\/li>\n\n\n\n<li>Passe o mouse sobre o ID exclusivo da assinatura, na coluna \u2018Assinatura\u2019.<\/li>\n\n\n\n<li>Clique no link \u2018Ver transa\u00e7\u00f5es\u2019.<\/li>\n\n\n\n<li>Passe o mouse sobre o ID exclusivo da transa\u00e7\u00e3o mais recente (ou a transa\u00e7\u00e3o mais recente) na coluna \u2018Transa\u00e7\u00e3o\u2019.<\/li>\n\n\n\n<li>Clique no link \u2018Editar\u2019.<\/li>\n\n\n\n<li>Na p\u00e1gina \u2018Editar\u2019, role a tela para baixo at\u00e9 encontrar a op\u00e7\u00e3o \u201cData de validade (UTC\/GMT)\u201d e, ali, defina a data de validade como qualquer data futura, de acordo com o per\u00edodo que voc\u00ea deseja conceder ao usu\u00e1rio <em class=\"\">(nenhuma altera\u00e7\u00e3o feita aqui iniciar\u00e1 qualquer cobran\u00e7a)<\/em>. Para conceder acesso vital\u00edcio, basta excluir o que est\u00e1 l\u00e1 (para que o campo fique em branco).<\/li>\n\n\n\n<li>Por fim, clique no bot\u00e3o \u2018Atualizar\u2019 para salvar suas altera\u00e7\u00f5es.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Observa\u00e7\u00e3o:<\/strong>\u00a0<strong>No caso da Authorize.net<\/strong>, o intervalo da assinatura e a data de in\u00edcio n\u00e3o podem ser alterados. O per\u00edodo de teste s\u00f3 pode ser alterado se a assinatura ainda n\u00e3o tiver come\u00e7ado ou se ainda estiver dentro do per\u00edodo de teste. O Authorize.net permite alterar o pre\u00e7o da assinatura.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Retomada<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para que a assinatura do usu\u00e1rio continue sendo cobrada, voc\u00ea ou o pr\u00f3prio usu\u00e1rio precisar\u00e1 retomar a assinatura manualmente. Observe que, ap\u00f3s a retomada correta da assinatura, pode levar at\u00e9 24 horas para que a pr\u00f3xima cobran\u00e7a seja totalmente processada. Se a retomada for feita <em class=\"\">ap\u00f3s<\/em>&nbsp;sua transa\u00e7\u00e3o editada expirar, o usu\u00e1rio poder\u00e1 perder o acesso at\u00e9 que sua pr\u00f3xima transa\u00e7\u00e3o seja processada. Dessa forma, <em class=\"\">recomendamos que a retomada seja feita no mesmo dia em que a transa\u00e7\u00e3o editada estiver definida para expirar<\/em>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em class=\"\">Para reativar a assinatura de um usu\u00e1rio como administrador, siga estas etapas:<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegue at\u00e9 a p\u00e1gina WordPress Dashboard &gt; MemberPress &gt; Subscriptions (Painel do WordPress &gt; MemberPress &gt; Assinaturas).<\/li>\n\n\n\n<li>Certifique-se de que est\u00e1 na aba \u2018Recorrente\u2019.<\/li>\n\n\n\n<li>Pesquise a Assinatura usando a ferramenta de pesquisa na p\u00e1gina ou navegando.&nbsp;<\/li>\n\n\n\n<li>Passe o mouse sobre o ID exclusivo da assinatura, na coluna \u2018Assinatura\u2019.<\/li>\n\n\n\n<li>Verifique se voc\u00ea encontrou o&nbsp;<em class=\"\">correto&nbsp;<\/em>Assinatura.<\/li>\n\n\n\n<li>Clique no link \u2018Retomar\u2019.<\/li>\n\n\n\n<li>Clique em \u2018OK\u2019 na janela pop-up ap\u00f3s verificar se est\u00e1 retomando a assinatura correta.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><em class=\"\">Para que o usu\u00e1rio retome sua pr\u00f3pria assinatura, pe\u00e7a que ele siga estas etapas (<\/em><em class=\"\"><strong class=\"\">Importante: <\/strong><\/em><em class=\"\">Isso requer que voc\u00ea tenha ativado&nbsp;<\/em><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/file-WQjVRuixww.png\"><em class=\"\">essa op\u00e7\u00e3o<\/em><\/a><em class=\"\">&nbsp;na se\u00e7\u00e3o MemberPress &gt; Settings &gt; Account &gt; Permissions, como administrador):<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Acesse a p\u00e1gina \u201cConta MemberPress\u201d do seu site.<\/li>\n\n\n\n<li>Clique na guia Assinaturas ou na op\u00e7\u00e3o de link.<\/li>\n\n\n\n<li>\u00c0 direita da assinatura que eles gostariam de retomar, clique no link de curr\u00edculo.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Cancelamento de faturamentos futuros\/o usu\u00e1rio est\u00e1 no \u00faltimo ciclo de faturamento<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Se, por qualquer motivo, voc\u00ea desejar cancelar as cobran\u00e7as futuras do usu\u00e1rio e conceder a ele acesso prolongado (por exemplo, se quiser conceder acesso vital\u00edcio), certifique-se de cancelar corretamente a assinatura do usu\u00e1rio. Se a assinatura do usu\u00e1rio j\u00e1 estiver no \u00faltimo ciclo de cobran\u00e7a, n\u00e3o \u00e9 necess\u00e1rio cancel\u00e1-la. Ap\u00f3s cancelar a assinatura, voc\u00ea precisar\u00e1 editar a \u00faltima transa\u00e7\u00e3o do usu\u00e1rio para estender seu acesso.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Cancelamento<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para cancelar a assinatura do usu\u00e1rio, basta seguir estas etapas:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegue at\u00e9 a p\u00e1gina WordPress Dashboard &gt; MemberPress &gt; Subscriptions (Painel do WordPress &gt; MemberPress &gt; Assinaturas).<\/li>\n\n\n\n<li>Certifique-se de que est\u00e1 na aba \u2018Recorrente\u2019 (assinaturas n\u00e3o recorrentes n\u00e3o podem ser canceladas).<\/li>\n\n\n\n<li>Pesquise a Assinatura usando a ferramenta de pesquisa na p\u00e1gina ou navegando.&nbsp;<\/li>\n\n\n\n<li>Passe o mouse sobre o ID exclusivo da assinatura, na coluna \u2018Assinatura\u2019.<\/li>\n\n\n\n<li>Verifique se voc\u00ea est\u00e1 cancelando o&nbsp;<em class=\"\">correto&nbsp;<\/em>Assinatura (esse processo \u00e9 irrevers\u00edvel).<\/li>\n\n\n\n<li>Clique no link \u2018Cancelar\u2019.<\/li>\n\n\n\n<li>Clique em \u2018OK\u2019 na janela pop-up ap\u00f3s verificar se est\u00e1 cancelando a assinatura correta.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Editar a transa\u00e7\u00e3o mais recente<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ao editar a transa\u00e7\u00e3o mais recente do usu\u00e1rio, voc\u00ea est\u00e1 prorrogando o acesso atual dele at\u00e9 a nova data de validade definida por voc\u00ea. Para fazer isso, basta seguir estas etapas:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Verifique se voc\u00ea ainda est\u00e1 no&nbsp;<em class=\"\">correto&nbsp;<\/em>Assinatura depois que voc\u00ea a cancelou.<\/li>\n\n\n\n<li>Passe o mouse sobre o ID exclusivo da assinatura, na coluna \u2018Assinatura\u2019.<\/li>\n\n\n\n<li>Clique no link \u2018Ver transa\u00e7\u00f5es\u2019.<\/li>\n\n\n\n<li>Passe o mouse sobre o ID exclusivo da transa\u00e7\u00e3o mais recente (ou a transa\u00e7\u00e3o mais recente) na coluna \u2018Transa\u00e7\u00e3o\u2019.<\/li>\n\n\n\n<li>Clique no link \u2018Editar\u2019.<\/li>\n\n\n\n<li>Na p\u00e1gina \u2018Editar\u2019, role a tela para baixo at\u00e9 encontrar a op\u00e7\u00e3o \u201cData de validade (UTC\/GMT)\u201d e, nesse campo, defina a data de validade como qualquer data futura, de acordo com o tempo que voc\u00ea deseja conceder ao usu\u00e1rio&nbsp;<em class=\"\">(nenhuma altera\u00e7\u00e3o feita aqui iniciar\u00e1 qualquer cobran\u00e7a)<\/em>. Para conceder acesso vital\u00edcio, basta excluir o que est\u00e1 l\u00e1 (para que o campo fique em branco).<\/li>\n\n\n\n<li>Por fim, clique no bot\u00e3o \u2018Atualizar\u2019 para salvar suas altera\u00e7\u00f5es.&nbsp;<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Extens\u00e3o manual de assinaturas n\u00e3o recorrentes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Como voc\u00ea n\u00e3o precisa se preocupar em afetar nenhum faturamento autom\u00e1tico futuro, o processo de estender o acesso de uma assinatura do tipo n\u00e3o recorrente (pagamento \u00fanico) \u00e9 bastante simples.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegue at\u00e9 a p\u00e1gina WordPress Dashboard &gt; MemberPress &gt; Subscriptions (Painel do WordPress &gt; MemberPress &gt; Assinaturas).<\/li>\n\n\n\n<li>Certifique-se de que voc\u00ea est\u00e1 na aba \u2018N\u00e3o recorrente\u2019.&nbsp;<\/li>\n\n\n\n<li>Pesquise a Assinatura usando a ferramenta de pesquisa na p\u00e1gina ou navegando.&nbsp;<\/li>\n\n\n\n<li>Passe o mouse sobre o ID exclusivo da assinatura, na coluna \u2018Assinatura\u2019.<\/li>\n\n\n\n<li>Verifique se voc\u00ea encontrou o&nbsp;<em class=\"\">correto&nbsp;<\/em>Assinatura.<\/li>\n\n\n\n<li>Clique no link \u2018Ver transa\u00e7\u00f5es\u2019.<\/li>\n\n\n\n<li>Passe o mouse sobre o ID exclusivo da transa\u00e7\u00e3o na coluna \u2018Transa\u00e7\u00e3o\u2019.<\/li>\n\n\n\n<li>Clique no link \u2018Editar\u2019.<\/li>\n\n\n\n<li>Na p\u00e1gina \u2018Editar\u2019, role a tela para baixo at\u00e9 encontrar a op\u00e7\u00e3o \u201cData de validade (UTC\/GMT)\u201d e, nesse campo, defina a data de validade como qualquer data futura, de acordo com o per\u00edodo de tempo que voc\u00ea deseja conceder ao usu\u00e1rio&nbsp;<em class=\"\">(nenhuma altera\u00e7\u00e3o feita aqui iniciar\u00e1 qualquer cobran\u00e7a)<\/em>.<\/li>\n\n\n\n<li>Por fim, clique no bot\u00e3o \u2018Atualizar\u2019 para salvar essas altera\u00e7\u00f5es.&nbsp;<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Verifica\u00e7\u00e3o<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para verificar se voc\u00ea prorrogou corretamente o acesso \u00e0 assinatura de um usu\u00e1rio, basta acessar o Painel do WordPress &gt; MemberPress &gt; Assinaturas &gt; procurar a assinatura do usu\u00e1rio. Depois de encontrar a assinatura correta, certifique-se de que voc\u00ea veja o seguinte: um \u2018Sim\u2019 em verde na coluna \u2018Ativo\u2019, a data de validade atualizada e, se for uma assinatura recorrente, a indica\u00e7\u00e3o \u2018Interrompida\u2019 (para cancelada) ou \u2018Pausada\u2019 na coluna \u201cCobran\u00e7a autom\u00e1tica\u201d, conforme mostrado aqui:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/5B4de269e6695dc8139dad3b1afac09eee5D_Image2017-06-20at11659PM.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>In MemberPress, you can manually extend a user&#8217;s access to your protected content by following the directions below. Just be sure to follow the instructions based on the Subscription type as outlined. Manually Extending Automatically Recurring Subscriptions When manually extending an automatically recurring subscription, there are two ways to go about it. One is to [&hellip;]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1319],"ht-kb-tag":[],"class_list":["post-61487","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-subscriptions-and-transactions","entry","has-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"In MemberPress, you can manually extend a user&#039;s access to your protected content by following the directions below. Just be sure to follow the instructions based on the Subscription type as outlined. Note: This process works best with Stripe. Hence, the steps below will work best with the Stripe payment gateway. 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Note: The MemberPress shopping cart\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/memberpress.com\/pt\/docs\/manually-extending-user-access\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg\" \/>\n\t\t<meta property=\"og:image:width\" content=\"1650\" \/>\n\t\t<meta property=\"og:image:height\" content=\"1275\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2024-02-13T12:35:32+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-09-21T15:18:33+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/memberpress\/\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:site\" content=\"@memberpress\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Manually Extending User Access to Protected Content | MemberPress\" \/>\n\t\t<meta name=\"twitter:description\" content=\"In MemberPress, you can manually extend a user&#039;s access to your protected content by following the directions below. 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