{"id":61487,"date":"2024-02-13T07:35:32","date_gmt":"2024-02-13T12:35:32","guid":{"rendered":"https:\/\/memberpress.com\/docs\/manually-extending-user-access\/"},"modified":"2025-06-20T11:53:22","modified_gmt":"2025-06-20T15:53:22","slug":"manually-extending-user-access","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/pt\/docs\/manually-extending-user-access\/","title":{"rendered":"Amplia\u00e7\u00e3o manual do acesso do usu\u00e1rio ao conte\u00fado protegido"},"content":{"rendered":"<p class=\"wp-block-paragraph\">In MemberPress, you can manually extend a user\u2019s access to your protected content by following the directions below. Just be sure to follow the instructions based on the Subscription type as outlined.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Observa\u00e7\u00e3o:<\/strong>\u00a0Esse processo funciona melhor com o Stripe. Portanto, as etapas abaixo funcionar\u00e3o melhor com o gateway de pagamento Stripe.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Extens\u00e3o manual de assinaturas recorrentes autom\u00e1ticas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When manually extending an automatically recurring subscription, there are two ways to go about it. One is to keep the user\u2019s future billings intact (such as if you want to manually give the user some kind of credit in the middle of their subscription, etc.) and the other is to cancel the user\u2019s future billings.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Mantendo a Billings intacta<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">To keep the user\u2019s future billings intact, you will need first to pause the user\u2019s subscription, then edit their most recent transaction, and finally resume the user\u2019s\u00a0subscription.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Pausa<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pausing is necessary because, without it, the user will continue to be billed even if you extend their access by editing their transaction. So please be sure to follow these steps correctly, or else the user\u2019s billing cycle will continue uninterrupted.\u00a0<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegue at\u00e9 a se\u00e7\u00e3o WordPress <strong>Painel de controle &gt; MemberPress &gt; Assinaturas<\/strong> p\u00e1gina<\/li>\n\n\n\n<li>Sob o <strong>Recorrente <\/strong>pesquise a assinatura que deseja pausar usando a ferramenta Pesquisar ou navegando.\u00a0<\/li>\n\n\n\n<li><strong>Passe o mouse sobre a ID da assinatura<\/strong> (nos termos do <strong>Assinatura<\/strong> <strong>coluna<\/strong>) para ver as op\u00e7\u00f5es de gerenciamento de assinaturas. Clique no bot\u00e3o <strong>Pausa <\/strong>op\u00e7\u00e3o.<\/li>\n\n\n\n<li>Clique em <strong>OK<\/strong> na janela pop-up para confirmar a pausa.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Editar a transa\u00e7\u00e3o mais recente<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By editing the user\u2019s most recent transaction, you are extending their current access until the new expiration date that you set. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\"><strong>Observa\u00e7\u00e3o<\/strong>: O processo de edi\u00e7\u00e3o de assinaturas<strong>\u00a0n\u00e3o se aplica ao PayPal e ao Square.<\/strong> Uma vez estabelecidos, os detalhes da assinatura do PayPal e do Square n\u00e3o podem ser alterados. Essa limita\u00e7\u00e3o \u00e9 imposta por esses gateways de pagamento, e o MemberPress n\u00e3o pode se sobrepor a ela.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para fazer isso, basta seguir estas etapas:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Verifique se voc\u00ea ainda est\u00e1 na assinatura correta depois de paus\u00e1-la.<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n<li>Hover over the unique\u00a0Transaction\u00a0ID for the latest (or most recent) Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n<li>On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and there, make the expiration date any date in the future to reflect the amount of time you would like to grant the user <em class=\"\">(nenhuma altera\u00e7\u00e3o feita aqui iniciar\u00e1 qualquer cobran\u00e7a)<\/em>.Para conceder acesso vital\u00edcio, basta excluir o que est\u00e1 l\u00e1 (para que o campo fique em branco).<\/li>\n\n\n\n<li>Finally, click the \u2018Update\u2019 button to save your changes.\u00a0<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\"><strong>Observa\u00e7\u00e3o:<\/strong>\u00a0<strong>No caso da Authorize.net<\/strong>, the subscription Interval and start date are not changeable. The Trial period can be changed only if the subscription has not yet started or the subscription is still within the trial period. Authorize.net supports changing the subscription\u2019s price.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Retomada<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To have the user\u2019s subscription continue billing, you or the user will need to resume the subscription manually. Please note that after the subscription has been correctly resumed, it may take up to 24 hours for the next billing to be fully processed. If the resuming is done <em class=\"\">ap\u00f3s<\/em>\u00a0sua transa\u00e7\u00e3o editada expirar, o usu\u00e1rio poder\u00e1 perder o acesso at\u00e9 que sua pr\u00f3xima transa\u00e7\u00e3o seja processada. Dessa forma, <em class=\"\">recomendamos que a retomada seja feita no mesmo dia em que a transa\u00e7\u00e3o editada estiver definida para expirar<\/em>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em class=\"\">To resume a user\u2019s subscription as admin, please follow these steps:<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegue at\u00e9 a p\u00e1gina WordPress Dashboard &gt; MemberPress &gt; Subscriptions (Painel do WordPress &gt; MemberPress &gt; Assinaturas).<\/li>\n\n\n\n<li>Make sure that you are in the \u2018Recurring\u2019 tab.<\/li>\n\n\n\n<li>Pesquise a Assinatura usando a ferramenta de pesquisa na p\u00e1gina ou navegando.\u00a0<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Verifique se voc\u00ea encontrou o\u00a0<em class=\"\">correto\u00a0<\/em>Assinatura.<\/li>\n\n\n\n<li>Click the \u2018Resume\u2019 Link.<\/li>\n\n\n\n<li>Click \u2018OK\u2019 on the Pop-up after verifying you are resuming the correct subscription.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><em class=\"\">Para que o usu\u00e1rio retome sua pr\u00f3pria assinatura, pe\u00e7a que ele siga estas etapas (<\/em><em class=\"\"><strong class=\"\">Importante: <\/strong><\/em><em class=\"\">Isso requer que voc\u00ea tenha ativado\u00a0<\/em><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/file-WQjVRuixww.png\"><em class=\"\">essa op\u00e7\u00e3o<\/em><\/a><em class=\"\">\u00a0na sua se\u00e7\u00e3o MemberPress &gt; Configura\u00e7\u00f5es &gt; Conta &gt; Permiss\u00f5es, como administrador):<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to your site\u2019s MemberPress Account page.<\/li>\n\n\n\n<li>Clique na guia Assinaturas ou na op\u00e7\u00e3o de link.<\/li>\n\n\n\n<li>\u00c0 direita da assinatura que eles gostariam de retomar, clique no link de curr\u00edculo.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Cancelamento de faturamentos futuros\/o usu\u00e1rio est\u00e1 no \u00faltimo ciclo de faturamento<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If for whatever reason you would like to cancel the user\u2019s future billings and give them extended access (such as if you\u2019d like to grant lifetime access) then you need to be sure to correctly cancel the user\u2019s subscription. If the user\u2019s subscription is already on their last billing cycle, you do not need to cancel the subscription. After you cancel the subscription, you will then need to edit the user\u2019s last transaction to extend their access.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Cancelamento<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To cancel the user\u2019s subscription, simply follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegue at\u00e9 a p\u00e1gina WordPress Dashboard &gt; MemberPress &gt; Subscriptions (Painel do WordPress &gt; MemberPress &gt; Assinaturas).<\/li>\n\n\n\n<li>Make sure that you are in the \u2018Recurring\u2019 tab (Non-Recurring subscriptions cannot be canceled).<\/li>\n\n\n\n<li>Pesquise a Assinatura usando a ferramenta de pesquisa na p\u00e1gina ou navegando.\u00a0<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Verifique se voc\u00ea est\u00e1 cancelando o\u00a0<em class=\"\">correto\u00a0<\/em>Assinatura (esse processo \u00e9 irrevers\u00edvel).<\/li>\n\n\n\n<li>Click the \u2018Cancel\u2019 Link.<\/li>\n\n\n\n<li>Click \u2018OK\u2019 on the Pop-up after verifying you are canceling the correct subscription.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong class=\"\">Editar a transa\u00e7\u00e3o mais recente<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By editing the user\u2019s most recent transaction, you are extending their current access until the new expiration date that you set. To do this, simply follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Verifique se voc\u00ea ainda est\u00e1 no\u00a0<em class=\"\">correto\u00a0<\/em>Assinatura depois que voc\u00ea a cancelou.<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n<li>Hover over the unique\u00a0Transaction\u00a0ID for the latest (or most recent) Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n<li>On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and here, make the expiration date any date in the future to reflect the amount of time you would like to grant the user\u00a0<em class=\"\">(nenhuma altera\u00e7\u00e3o feita aqui iniciar\u00e1 qualquer cobran\u00e7a)<\/em>. Para conceder acesso vital\u00edcio, basta excluir o que est\u00e1 l\u00e1 (para que o campo fique em branco).<\/li>\n\n\n\n<li>Finally, click the \u2018Update\u2019 button to save your changes.\u00a0<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Extens\u00e3o manual de assinaturas n\u00e3o recorrentes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Como voc\u00ea n\u00e3o precisa se preocupar em afetar nenhum faturamento autom\u00e1tico futuro, o processo de estender o acesso de uma assinatura do tipo n\u00e3o recorrente (pagamento \u00fanico) \u00e9 bastante simples.\u00a0<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navegue at\u00e9 a p\u00e1gina WordPress Dashboard &gt; MemberPress &gt; Subscriptions (Painel do WordPress &gt; MemberPress &gt; Assinaturas).<\/li>\n\n\n\n<li>Make sure that you are in the \u2018Non-Recurring\u2019 tab.\u00a0<\/li>\n\n\n\n<li>Pesquise a Assinatura usando a ferramenta de pesquisa na p\u00e1gina ou navegando.\u00a0<\/li>\n\n\n\n<li>Hover over the unique Subscription ID for the Subscription in the \u2018Subscription\u2019 column.<\/li>\n\n\n\n<li>Verifique se voc\u00ea encontrou o\u00a0<em class=\"\">correto\u00a0<\/em>Assinatura.<\/li>\n\n\n\n<li>Click the \u2018View Txns\u2019 Link.<\/li>\n\n\n\n<li>Hover over the unique\u00a0Transaction\u00a0ID for the Transaction in the \u2018Transaction\u2019 column.<\/li>\n\n\n\n<li>Click the \u2018Edit\u2019\u00a0Link.<\/li>\n\n\n\n<li>On the Edit page, scroll down until you find the \u2018Expiration Date (UTC\/GMT)\u2019 option, and here, make the expiration date any date\u00a0in the future to reflect the amount of time you would like to grant the user\u00a0<em class=\"\">(nenhuma altera\u00e7\u00e3o feita aqui iniciar\u00e1 qualquer cobran\u00e7a)<\/em>.<\/li>\n\n\n\n<li>Finally, click the \u2018Update\u2019 button to save these changes.\u00a0<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Verifica\u00e7\u00e3o<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To verify that you have correctly extended the access for a user\u2019s subscription, simply go to your WordPress Dashboard > MemberPress > Subscriptions > search for the user\u2019s subscription. Once you have found the correct subscription, make sure that you see the following: a green \u2018Yes\u2019 under the \u2018Active\u2019 column, the updated expiration date, and if dealing with a recurring subscription, you see either \u2018Stopped\u2019 (for canceled) or \u2018Paused\u2019 under the Auto Rebill column, as shown here:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/5B4de269e6695dc8139dad3b1afac09eee5D_Image2017-06-20at11659PM.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>In MemberPress, you can manually extend a user\u2019s access to your protected content by following the directions below. Just be sure to follow the instructions based on the Subscription type as outlined. Manually Extending Automatically Recurring Subscriptions When manually extending an automatically recurring subscription, there are two ways to go about it. One is to [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1319],"ht-kb-tag":[],"class_list":["post-61487","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-subscriptions-and-transactions","entry","has-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"In MemberPress, you can manually extend a user&#039;s access to your protected content by following the directions below. 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