{"id":61522,"date":"2024-02-13T07:38:05","date_gmt":"2024-02-13T12:38:05","guid":{"rendered":"https:\/\/memberpress.com\/docs\/user-taken-errors\/"},"modified":"2024-02-20T08:27:45","modified_gmt":"2024-02-20T13:27:45","slug":"user-taken-errors","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/pt\/docs\/user-taken-errors\/","title":{"rendered":"Por que os usu\u00e1rios est\u00e3o vendo um erro dizendo que o e-mail j\u00e1 foi usado ou que o nome de usu\u00e1rio j\u00e1 foi usado?"},"content":{"rendered":"<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/Image202017-07-0520at2012542120PM.png\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Entendendo o erro<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para entender por que seus usu\u00e1rios est\u00e3o vendo um ou ambos os erros, \u00e9 preciso entender os dois pontos a seguir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No WordPress, os usu\u00e1rios s\u00f3 podem criar um nome de usu\u00e1rio exclusivo e adicionar um e-mail exclusivo. Qualquer nome de usu\u00e1rio e e-mail inserido n\u00e3o pode ser inserido duas vezes.&nbsp;<\/li>\n\n\n\n<li>Durante o processo de registro no MemberPress, criamos usu\u00e1rios com o nome de usu\u00e1rio e o e-mail que eles inserem.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Portanto, com esse entendimento, agora voc\u00ea deve ser capaz de ver por que seus usu\u00e1rios est\u00e3o vendo um ou ambos os erros.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Isso ocorre porque eles est\u00e3o, provavelmente sem saber, tentando criar uma <em>novo <\/em>usu\u00e1rio com um nome de usu\u00e1rio ou e-mail j\u00e1 existente no seu site. Por isso, o erro.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quando esse erro \u00e9 acionado ao inserir um nome de usu\u00e1rio ou e-mail existente na p\u00e1gina de registro <em>e <\/em>Ao pressionar o bot\u00e3o Enviar, o MemberPress levar\u00e1 o usu\u00e1rio para a parte superior do formul\u00e1rio de registro, onde ele ver\u00e1 o erro.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Sugest\u00e3o \u00fatil<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para evitar qualquer confus\u00e3o adicional para seus usu\u00e1rios, pode ser \u00fatil adicionar o seguinte \u00e0 sua p\u00e1gina de registro padr\u00e3o do MemberPress:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>[mepr-hide if=\"loggedin\"][mepr-login-form use_redirect=\"false\"][\/mepr-hide]\n\n[mepr-membership-registration-form]<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Ou isso na p\u00e1gina em que voc\u00ea adicionou manualmente um formul\u00e1rio de registro (onde 123 \u00e9 substitu\u00eddo pelo seu <a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/file-UVTUwhgyga-5.png\" target=\"_blank\" rel=\"noopener\">N\u00famero de identifica\u00e7\u00e3o do associado<\/a>):<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>[mepr-hide if=\"loggedin\"][mepr-login-form use_redirect=\"false\"][\/mepr-hide]\n\n[mepr-membership-registration-form id=\"123\"]<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">O uso de qualquer uma dessas op\u00e7\u00f5es mostrar\u00e1 um formul\u00e1rio de login na parte superior da p\u00e1gina, acima do formul\u00e1rio de registro, se o usu\u00e1rio for <em>n\u00e3o <\/em>logado. Se eles visitarem a p\u00e1gina enquanto estiverem conectados, o formul\u00e1rio de login n\u00e3o ser\u00e1 exibido.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Observe que <code><strong>usar redirecionamento<\/strong><\/code> \u00e9 definido como false, o que significa que, se voc\u00ea tiver alguma configura\u00e7\u00e3o de redirecionamento no MemberPress, o usu\u00e1rio tamb\u00e9m permanecer\u00e1 na sua p\u00e1gina de registro em vez de ser levado para outro lugar.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por fim, se quiser adicionar algum tipo de mensagem acima do formul\u00e1rio de login, voc\u00ea pode fazer isso facilmente adicionando o texto ap\u00f3s o shortcode de abertura e antes do shortcode do formul\u00e1rio de login, assim:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>[mepr-hide if=\"loggedin\"]\n\n<strong><p>Se j\u00e1 tiver se registrado anteriormente neste site, fa\u00e7a o login antes de concluir a compra usando o formul\u00e1rio abaixo:<\/p><\/strong>\n\n[mepr-login-form use_redirect=\"false\"][\/mepr-hide]\n\n[mepr-membership-registration-form]<\/code><\/pre>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Observa\u00e7\u00e3o: este exemplo final se refere \u00e0 p\u00e1gina de cadastro padr\u00e3o; portanto, certifique-se de adicionar seu ID de membro ao shortcode, conforme mostrado no outro exemplo acima, para que ele funcione corretamente em qualquer outra p\u00e1gina, postagem ou tipo de postagem personalizada do WordPress. Por fim, sempre copie e cole os exemplos acima em seu editor de texto, e n\u00e3o no editor visual do seu site.<\/p>","protected":false},"excerpt":{"rendered":"<p>Understanding the Error To understand why your users are seeing one or both of these errors, you need to understand the following&nbsp;two&nbsp;points: So, with that understanding, you should now be able to see why your users are seeing one or both of these errors.&nbsp; It is because they are, likely unbeknownst&nbsp;to them, trying to create [&hellip;]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1331],"ht-kb-tag":[],"class_list":["post-61522","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-registration-issues","entry","has-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Understanding the Error To understand why your users are seeing one or both of these errors, you need to understand the following two points: In WordPress, users are only allowed to create one unique username and add one unique email. 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During the MemberPress registration process, we create users","twitter:image":"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/10\/mp-icon-RGB_Icon-01.jpg"},"aioseo_meta_data":{"post_id":"61522","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"BlogPosting","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"seo_analyzer_scan_date":"2026-08-21 01:15:36","breadcrumb_settings":null,"limit_modified_date":false,"reviewed_by":null,"open_ai":null,"ai":null,"created":"2024-02-13 12:38:05","updated":"2026-09-28 18:41:04","focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/pt\/\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/pt\/doc-categories\/troubleshooting\/\" title=\"Troubleshooting\">Troubleshooting<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/memberpress.com\/pt\/doc-categories\/registration-issues\/\" title=\"Registration Issues\">Registration Issues<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\tWhy are Users Seeing an Error Saying Email has Already been Used or Username Already Taken?\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/memberpress.com\/pt\/"},{"label":"Troubleshooting","link":"https:\/\/memberpress.com\/pt\/doc-categories\/troubleshooting\/"},{"label":"Registration Issues","link":"https:\/\/memberpress.com\/pt\/doc-categories\/registration-issues\/"},{"label":"Why are Users Seeing an Error Saying Email has Already been Used or Username Already Taken?","link":"https:\/\/memberpress.com\/pt\/docs\/user-taken-errors\/"}],"_links":{"self":[{"href":"https:\/\/memberpress.com\/pt\/wp-json\/wp\/v2\/ht-kb\/61522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/memberpress.com\/pt\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/memberpress.com\/pt\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/memberpress.com\/pt\/wp-json\/wp\/v2\/users\/62252"}],"replies":[{"embeddable":true,"href":"https:\/\/memberpress.com\/pt\/wp-json\/wp\/v2\/comments?post=61522"}],"version-history":[{"count":0,"href":"https:\/\/memberpress.com\/pt\/wp-json\/wp\/v2\/ht-kb\/61522\/revisions"}],"wp:attachment":[{"href":"https:\/\/memberpress.com\/pt\/wp-json\/wp\/v2\/media?parent=61522"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/memberpress.com\/pt\/wp-json\/wp\/v2\/ht-kb-category?post=61522"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/memberpress.com\/pt\/wp-json\/wp\/v2\/ht-kb-tag?post=61522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}