{"id":62322,"date":"2024-02-13T09:24:41","date_gmt":"2024-02-13T14:24:41","guid":{"rendered":"https:\/\/memberpress.com\/docs\/users-are-disappearing-or-being-deleted-automatically\/"},"modified":"2024-02-13T17:18:06","modified_gmt":"2024-02-13T22:18:06","slug":"users-are-disappearing-or-being-deleted-automatically","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/pt\/docs\/users-are-disappearing-or-being-deleted-automatically\/","title":{"rendered":"Os usu\u00e1rios est\u00e3o desaparecendo ou sendo exclu\u00eddos automaticamente"},"content":{"rendered":"

\n\t From time-to-time we get reports that User\u2019s have been unknowingly deleted or removed from the site.<\/p>\n

\n\t Below is the list of known reasons for this to occur. There\u2019s probably more, but these are the one\u2019s we know about so far.<\/p>\n

    \n
  1. Site owner, Developer, or Web-host restores\u00a0website database from old backup (causing new data to be lost). There\u2019s not much you can do to avoid this, except perhaps take more frequent backups, or use a service like VaultPress where you can selectively choose which data to restore.<\/li>\n
  2. O propriet\u00e1rio do site, o desenvolvedor ou o host da Web enviou um banco de dados de teste para o site ativo. Isso faz com que alguns dados do site de teste substituam os dados ativos.<\/li>\n
  3. O propriet\u00e1rio do site ou o host da Web tem o cache de banco de dados\/objeto ativado, fazendo com que algumas contas sejam substitu\u00eddas por dados POST de uma nova inscri\u00e7\u00e3o (mais comum no WP Engine ou GoDaddy). Isso \u00e9 extremamente dif\u00edcil de reproduzir, mas a desativa\u00e7\u00e3o do cache de banco de dados\/objeto corrige o problema.\n
      \n
    1. Para resolver isso com Motor WP<\/strong>Se o seu site n\u00e3o estiver em conformidade com as regras de seguran\u00e7a, desative o cache de objetos nas configura\u00e7\u00f5es do painel de controle do site ou entre em contato com o suporte e solicite a desativa\u00e7\u00e3o do cache de objetos.<\/li>\n
    2. Quanto a Hospedagem gerenciada da GoDaddy<\/strong>, this cannot be turned off. We recommend moving to a new host as GoDaddy\u2019s support is unwilling to assist with any caching issues. GoDaddy can move you to their Shared or Business hosting plans which do not have the same caching forced. But after the migration, they sometimes forget to delete the caching scripts, so be sure they remove their caching scripts after migrating you\u2026otherwise you\u2019ll end up with the same problem.<\/li>\n<\/ol>\n<\/li>\n
    3. Another Admin on the site has deleted the account accidentally and didn\u2019t tell you.<\/li>\n
    4. A op\u00e7\u00e3o BuddyPress\/BuddyBoss para permitir que os usu\u00e1rios excluam suas pr\u00f3prias contas est\u00e1 ativada. Desative essa configura\u00e7\u00e3o para impedir isso.<\/li>\n
    5. A reten\u00e7\u00e3o de dados pessoais do WooCommerce n\u00e3o est\u00e1 definida como indefinida. Defina-a como indefinida para impedir que isso aconte\u00e7a.<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"

      From time-to-time we get reports that User\u2019s have been unknowingly deleted or removed from the site. Below is the list of known reasons for this to occur. There\u2019s probably more, but these are the one\u2019s we know about so far. Site owner, Developer, or Web-host restores\u00a0website database from old backup (causing new data to be [\u2026]<\/p>\n","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1314],"ht-kb-tag":[],"class_list":["post-62322","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-miscellaneous","entry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t