{"id":62423,"date":"2024-02-13T09:36:03","date_gmt":"2024-02-13T14:36:03","guid":{"rendered":"https:\/\/memberpress.com\/docs\/installing-configuring-our-cancel-override-add-on\/"},"modified":"2025-10-23T14:03:34","modified_gmt":"2025-10-23T18:03:34","slug":"installing-configuring-our-cancel-override-add-on","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/pt\/docs\/installing-configuring-our-cancel-override-add-on\/","title":{"rendered":"Instala\u00e7\u00e3o e configura\u00e7\u00e3o de nosso complemento Cancel Override"},"content":{"rendered":"<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\"><strong>Observa\u00e7\u00e3o:<\/strong> Esse complemento est\u00e1 dispon\u00edvel para o MemberPress <strong>Crescimento<\/strong> e <strong>Escala<\/strong> participantes do plano. Se voc\u00ea estiver inscrito no plano Launch, poder\u00e1 fazer o upgrade para os planos Growth e Scale. Para fazer o upgrade, clique no <strong>Plano de mudan\u00e7a<\/strong> em seu <a href=\"https:\/\/memberpress.com\/account\/subscriptions\/\"><strong>p\u00e1gina da conta<\/strong><\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Atualmente, quando os usu\u00e1rios desejam cancelar suas assinaturas recorrentes, eles precisam verificar a op\u00e7\u00e3o <strong>Permitir que os membros cancelem suas pr\u00f3prias assinaturas<\/strong> na op\u00e7\u00e3o <strong>MemberPress &gt; Conta<\/strong> guia. Depois de marcada essa op\u00e7\u00e3o, os usu\u00e1rios podem cancelar assinaturas na <strong>Conta &gt; Assinaturas<\/strong> clicando no link Cancel e confirmando isso na janela pop-up. Al\u00e9m disso, o complemento MemberPress Cancel Override permite que voc\u00ea redirecione os usu\u00e1rios para uma p\u00e1gina diferente ao clicar no link Cancel na guia <strong>Conta &gt; Assinaturas<\/strong> se\u00e7\u00e3o. Dessa forma, voc\u00ea pode exibir ofertas especiais para os clientes ou solicitar que eles enviem pesquisas antes de cancelar suas assinaturas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Observe que, como voc\u00ea s\u00f3 pode cancelar assinaturas recorrentes, esse complemento funciona apenas com assinaturas recorrentes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tutorial em v\u00eddeo<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><iframe title=\"Reprodutor de v\u00eddeo do YouTube\" src=\"https:\/\/www.youtube.com\/embed\/XYeONFXPSHQ?si=7u6DJ3Ni-OwxOq-F&enablejsapi=1\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Instalando o add-on Cancel Override<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para instalar esse complemento, navegue at\u00e9 WordPress <strong>Painel de controle &gt; MemberPress &gt; Add-Ons<\/strong>localize o add-on e clique no bot\u00e3o <strong>Instalar o complemento<\/strong> bot\u00e3o. Isso far\u00e1 o download e instalar\u00e1 automaticamente o complemento.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Como alternativa, voc\u00ea tamb\u00e9m pode fazer download e instalar o complemento Cancel Override com o link de download em <a href=\"https:\/\/memberpress.com\/pt\/add-ons\/cancel-override\/\" target=\"_blank\" rel=\"noopener\">esta p\u00e1gina<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Como ativar a substitui\u00e7\u00e3o de cancelamento<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A primeira etapa para definir um URL de cancelamento \u00e9 ir para <strong>MemberPress &gt; Configura\u00e7\u00f5es &gt; Conta<\/strong>role para baixo at\u00e9 a se\u00e7\u00e3o <strong>Se\u00e7\u00e3o Cancelar configura\u00e7\u00f5es de substitui\u00e7\u00e3o<\/strong>e verifique o <strong>Ativar Cancel Override<\/strong> op\u00e7\u00e3o.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/file-bQxMI5pWDI.png\" alt=\"Cancelar configura\u00e7\u00f5es de substitui\u00e7\u00e3o no MemberPress\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Cria\u00e7\u00e3o de p\u00e1gina de cancelamento<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A pr\u00f3xima etapa \u00e9 criar uma nova p\u00e1gina Cancel ou selecionar uma p\u00e1gina existente. Essa p\u00e1gina deve conter o seguinte shortcode: <\/p>\n\n\n\n<pre class=\"wp-block-code\"><code><strong>[mepr-cancel-override]<\/strong><\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Esse shortcode ser\u00e1 substitu\u00eddo pelo link Cancel e pela mensagem de suas configura\u00e7\u00f5es. Opcionalmente, voc\u00ea pode usar o shortcode que exibir\u00e1 apenas o link, mas omitir\u00e1 a mensagem:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code><strong>[mepr-cancel-override-url]<\/strong><\/code><\/pre>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/file-g0Sx6YDY0y.png\" alt=\"Cria\u00e7\u00e3o de uma p\u00e1gina de cancelamento no MemberPress\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Configura\u00e7\u00e3o do URL de cancelamento global<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depois disso, v\u00e1 para a se\u00e7\u00e3o <strong>MemberPress &gt; Configura\u00e7\u00f5es &gt; Conta<\/strong> insira o URL da p\u00e1gina Cancelar da etapa anterior e, opcionalmente, altere a mensagem que ser\u00e1 exibida como o texto do link. Certifique-se de clicar no bot\u00e3o Update Options (Atualizar op\u00e7\u00f5es) para salvar as altera\u00e7\u00f5es.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Configura\u00e7\u00e3o do URL de cancelamento por associa\u00e7\u00e3o<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Esta etapa \u00e9 opcional, mas \u00e9 a melhor op\u00e7\u00e3o se voc\u00ea quiser substituir as configura\u00e7\u00f5es globais para uma assinatura espec\u00edfica ou desativar as configura\u00e7\u00f5es globais de substitui\u00e7\u00e3o de cancelamento e configurar um link de cancelamento para uma assinatura espec\u00edfica.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para definir a substitui\u00e7\u00e3o do cancelamento por associa\u00e7\u00e3o, abra a p\u00e1gina de edi\u00e7\u00e3o de associa\u00e7\u00e3o no <strong>MemberPress &gt; Associa\u00e7\u00f5es<\/strong> role para baixo at\u00e9 Membership Options (Op\u00e7\u00f5es de associa\u00e7\u00e3o) e clique na guia Advanced (Avan\u00e7ado). Voc\u00ea ver\u00e1 as mesmas configura\u00e7\u00f5es obrigat\u00f3rias da p\u00e1gina de configura\u00e7\u00f5es globais. Em seguida, insira o URL para o qual os usu\u00e1rios ser\u00e3o redirecionados quando clicarem no bot\u00e3o Cancelar. Lembre-se de que voc\u00ea pode definir a p\u00e1gina Cancelar para cada associa\u00e7\u00e3o separadamente, de modo que o URL de cancelamento seja diferente do URL de cancelamento global. Opcionalmente, voc\u00ea pode alterar a Mensagem de cancelamento padr\u00e3o.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/file-MLx46eI2Vp.png\" alt=\"Configura\u00e7\u00f5es avan\u00e7adas para op\u00e7\u00f5es de associa\u00e7\u00e3o no MemberPress\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Cancelamento da assinatura<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quando o usu\u00e1rio clicar no bot\u00e3o Cancel (Cancelar) na p\u00e1gina Account (Conta), ele ser\u00e1 redirecionado para a p\u00e1gina definida nas configura\u00e7\u00f5es globais ou, se definido, nas configura\u00e7\u00f5es de associa\u00e7\u00e3o. Em seguida, ele poder\u00e1 clicar no link gerado pelas configura\u00e7\u00f5es de Cancel. Quando esse link for clicado, ele ser\u00e1 redirecionado para a guia Subscription (Assinatura) da p\u00e1gina Account (Conta). Haver\u00e1 uma mensagem informando que a assinatura foi cancelada com \u00eaxito.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2024\/02\/file-sK8bTYplFa.gif\" alt=\"Exemplo de p\u00e1gina de cancelamento no MemberPress\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9 isso a\u00ed. Agora voc\u00ea j\u00e1 deve conseguir redirecionar as pessoas para uma p\u00e1gina personalizada antes que elas possam cancelar a assinatura!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Estou confuso; me ajudem!<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Envie-nos um e-mail de nosso <a class=\"heroickb_exit_link\" href=\"?hkb-redirect&#038;nonce=e171289182&#038;check=30mei&#038;redirect=https%3A%2F%2Fmemberpress.com%2Fsupport%2F&#038;otype=unknown&#038;oid=0&#038;source=block-content\" target=\"_blank\" rel=\"noopener\">p\u00e1gina de suporte<\/a> se voc\u00ea precisar de mais assist\u00eancia com esse complemento.<\/p>","protected":false},"excerpt":{"rendered":"<p>Saiba como instalar e configurar o complemento Cancel Override no MemberPress. Garanta um gerenciamento de cancelamento tranquilo com nosso guia.<\/p>","protected":false},"author":62252,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"\"\"","_strive_active_checklist":"62291e2bb2422","footnotes":""},"ht-kb-category":[1351],"ht-kb-tag":[],"class_list":["post-62423","ht_kb","type-ht_kb","status-publish","format-standard","ht_kb_category-cancel-override","entry","has-post-thumbnail"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Learn how to set up the Cancel Override Add-on in MemberPress with our step-by-step guide. 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