{"id":62697,"date":"2024-02-13T10:19:37","date_gmt":"2024-02-13T15:19:37","guid":{"rendered":"https:\/\/memberpress.com\/docs\/how-to-change-stripe-account-with-active-subscriptions\/"},"modified":"2024-02-21T08:22:38","modified_gmt":"2024-02-21T13:22:38","slug":"how-to-change-stripe-account-with-active-subscriptions","status":"publish","type":"ht_kb","link":"https:\/\/memberpress.com\/pt\/docs\/how-to-change-stripe-account-with-active-subscriptions\/","title":{"rendered":"Como conectar o MemberPress a uma conta Stripe diferente quando voc\u00ea tem assinaturas ativas"},"content":{"rendered":"

If you have active subscriptions on your existing Stripe account connected with MemberPress but need to change the account for whatever reason while keeping those subscriptions, you, unfortunately, can\u2019t connect MemberPress to your new Stripe account and expect that everything will simply continue working. There\u2019s a certain procedure you need to follow, which is explained below.<\/p>\n

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Primeiro, voc\u00ea precisa entrar em contato com a Stripe e solicitar que eles transfiram os dados da sua conta antiga para a nova conta. https:\/\/support.stripe.com\/questions\/copy-existing-account-data-to-a-new-stripe-account<\/a>.<\/p>\n

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After Stripe completes that part, you\u2019d need to recreate the subscriptions in your new account \u2013 https:\/\/support.stripe.com\/questions\/recreate-subscriptions-and-plans-after-moving-to-a-new-stripe-account<\/a>.<\/p>\n

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When that\u2019s done, those subscriptions will get new sub_xxxxxxxxxx IDs.<\/p>\n

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Se precisar de ajuda com essa etapa, pe\u00e7a ao suporte do Stripe que o ajude.<\/p>\n

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Now, you need to update existing subscriptions in the MemberPress > Subscriptions section and replace the current sub_xxxxxxxxx with the new ones from Stripe. That\u2019s necessary because, according to Stripe documentation, the new subscriptions will have new sub_xxxxxxxxx IDs. If you don\u2019t have many subscriptions, you can do it manually, one by one, from the MemberPress > Subscriptions section.<\/p>\n

If that\u2019s not an option, you can update them by following Migra\u00e7\u00e3o ou importa\u00e7\u00e3o de assinaturas recorrentes autom\u00e1ticas<\/a>.<\/p>\n

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A maneira mais f\u00e1cil de fazer isso seria exportar suas assinaturas existentes da se\u00e7\u00e3o MemberPress > Assinaturas usando o link \u201cExportar tabela como CSV\u201d na parte inferior, editar o arquivo, alterar os IDs das assinaturas e reimportar o arquivo.<\/p>\n

Observe que, nesse caso, voc\u00ea deve ter o id<\/strong> para o arquivo CSV a fim de atualizar as assinaturas existentes ou criar novas assinaturas:<\/p>\n