{"id":38120,"date":"2022-09-15T05:00:00","date_gmt":"2022-09-15T11:00:00","guid":{"rendered":"https:\/\/memberpress.com\/?p=38120"},"modified":"2025-09-04T10:44:27","modified_gmt":"2025-09-04T14:44:27","slug":"how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site","status":"publish","type":"post","link":"https:\/\/memberpress.com\/pt\/blog\/how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site\/","title":{"rendered":"Como recuperar pagamentos n\u00e3o realizados e reduzir a rotatividade do site de associa\u00e7\u00e3o"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Como propriet\u00e1rio de uma pequena empresa ou empreendedor individual, h\u00e1 poucas coisas piores do que lidar com pagamentos n\u00e3o realizados. Com muita frequ\u00eancia, uma falha de pagamento significa a perda de um cliente. E por qu\u00ea? <\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<label for=\"ez-toc-cssicon-toggle-item-6a90079f25f85\" class=\"ez-toc-cssicon-toggle-label\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">O QUE H\u00c1 DENTRO<\/p>\n<span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Alternar<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #000000;color:#000000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #000000;color:#000000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6a90079f25f85\"  \/><nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/memberpress.com\/pt\/blog\/how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site\/#Why_You_Need_to_Reduce_Your_Sites_Churn_Rate\" >Why You Need to Reduce Your Site\u2019s Churn Rate<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/memberpress.com\/pt\/blog\/how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site\/#What_is_a_Failed_Payment\" >O que \u00e9 uma falha no pagamento?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/memberpress.com\/pt\/blog\/how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site\/#What_Failed_Payments_Mean_for_Your_Membership_Site\" >O que os pagamentos fracassados significam para seu site de associa\u00e7\u00e3o<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/memberpress.com\/pt\/blog\/how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site\/#How_to_Recover_Failed_Payments\" >Como recuperar pagamentos n\u00e3o realizados<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/memberpress.com\/pt\/blog\/how-to-recover-failed-payments-and-reduce-churn-for-your-membership-site\/#So_Whats_the_Result\" >So, What\u2019s the Result?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\">Porque, em algum momento, algum computador fez alguma besteira? N\u00e3o parece justo para mim!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What\u2019s worse is when the systems put in place don\u2019t solve the problem. If they\u2019re running into issues like these, your customers are going to want a personal, human touch. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o sei dizer com que frequ\u00eancia me deparei com problemas de suporte relacionados a rob\u00f4s em minhas pr\u00f3prias compras.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mas n\u00e3o se preocupe \u2013 h\u00e1 solu\u00e7\u00f5es para esses problemas! O excelente time da LTVplus conta com uma equipe de agentes de suporte talentosos e treinados pela MemberPress, que podem ajud\u00e1-lo a expandir seus neg\u00f3cios e seu modelo de suporte.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vamos nos aprofundar nos motivos pelos quais voc\u00ea pode querer refor\u00e7ar o suporte para a recupera\u00e7\u00e3o de pagamentos falhos e por que voc\u00ea pode querer experimentar o LTVplus.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">O que a recupera\u00e7\u00e3o de pagamentos n\u00e3o realizados faz por sua empresa<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Um grande elemento da recupera\u00e7\u00e3o de pagamentos falhos \u00e9 a redu\u00e7\u00e3o da rotatividade. Basicamente, isso significa reduzir o n\u00famero de clientes que saem de sua empresa e<a href=\"https:\/\/memberpress.com\/pt\/blog\/return-visitors-membership-site\/\" title=\"\"> reten\u00e7\u00e3o de membros existentes<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O que faz sentido. O marketing e a integra\u00e7\u00e3o de novos membros em seu site de associa\u00e7\u00e3o s\u00e3o caros e consomem muito tempo. Se os novos membros sa\u00edrem logo depois de se associarem, voc\u00ea desperdi\u00e7ar\u00e1 muito esfor\u00e7o.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why You Need to Reduce Your Site\u2019s Churn Rate<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your churn rate is the rate at which people unsubscribe from your website. Probably pretty obvious as to why that\u2019s a bad thing for a business with a membership model.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As soon as a member unsubscribes and \u201cchurns\u201d, they cease to provide you with income. So the longer a member stays, the more profit they\u2019ll provide for your business: the investment to revenue ratio gets higher.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s seriously crucial to reduce your business\u2019s churn. This is as important, if not more important, than <a href=\"https:\/\/memberpress.com\/pt\/how-to-build-a-customer-base-for-your-premium-membership-site\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cria\u00e7\u00e3o de uma nova base de clientes<\/a> para seu site de associa\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.qualtrics.com\/experience-management\/customer\/customer-lifetime-value\/#:~:text=Customer%20lifetime%20value%20is%20the,great%20way%20to%20drive%20growth.\" target=\"_blank\" rel=\"noopener nofollow\"><strong>Valor da vida \u00fatil do cliente\u00a0<\/strong>(CLV)<\/a>, a customer\u2019s total worth to your business over time, means that it\u2019s cheaper and more efficient to maintain current customers\u2019 loyalty than to get new ones.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Members who stick around are more likely to make more purchases and continue renewing memberships. Because of this, they\u2019re also probably happy campers with regard to their experience with your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And, here\u2019s the kicker: who\u2019s most likely to recommend you to other potential customers? People who have already had a positive experience with your brand, of course!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whatever your site\u2019s situation, you\u2019ll want to regularly take a temperature check and measure your site\u2019s churn rate. A good\u00a0<a href=\"https:\/\/memberpress.com\/pt\/optimize-your-business-with-advanced-membership-site-reporting\/\" target=\"_blank\" rel=\"noreferrer noopener\">ferramenta de relat\u00f3rio de site<\/a>\u00a0will get the job done for you, like what\u2019s shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"740\" height=\"391\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2016\/07\/Reducing-Your-Membership-Sites-Churn-Lifetime-Value.png\" alt=\"Reduzindo o valor da vida \u00fatil da rotatividade de seus sites de associa\u00e7\u00e3o\" class=\"wp-image-12234\" title=\"Reduzindo o valor da vida \u00fatil da rotatividade de seus sites de associa\u00e7\u00e3o | MemberPress\" srcset=\"https:\/\/memberpress.com\/wp-content\/uploads\/2016\/07\/Reducing-Your-Membership-Sites-Churn-Lifetime-Value.png 740w, https:\/\/memberpress.com\/wp-content\/uploads\/2016\/07\/Reducing-Your-Membership-Sites-Churn-Lifetime-Value-300x159.png 300w, https:\/\/memberpress.com\/wp-content\/uploads\/2016\/07\/Reducing-Your-Membership-Sites-Churn-Lifetime-Value-322x170.png 322w, https:\/\/memberpress.com\/wp-content\/uploads\/2016\/07\/Reducing-Your-Membership-Sites-Churn-Lifetime-Value-700x370.png 700w, https:\/\/memberpress.com\/wp-content\/uploads\/2016\/07\/Reducing-Your-Membership-Sites-Churn-Lifetime-Value-156x82.png 156w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Checking this will give you a good sense of where your site\u2019s at, and how you need to plug any potential holes in your strategy. This will be hugely helpful for reducing churn: hard to know how to solve a problem if you don\u2019t know that it exists.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In any case, the bottom line is: if you want your business to grow (and scale appropriately as it does), you\u2019ll need to maintain your present customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ent\u00e3o, como podemos reduzir os cancelamentos de membros, tamb\u00e9m conhecidos como <em>reduzir a rotatividade<\/em>? There\u2019s a few ways, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Analise a experi\u00eancia do usu\u00e1rio (UX) regularmente.<\/strong> Because of how fast online businesses can change, the user\u2019s experience can shift rapidly. Be sure to stay on top of possible improvements.<\/li>\n\n\n\n<li><strong>Observe sua concorr\u00eancia. <\/strong>If others in your industry are all making certain moves \u2013 and finding success \u2013 be sure to hop on the train so your business isn\u2019t left behind.<\/li>\n\n\n\n<li><strong>Atualizar e aprimorar. <\/strong>Keeping your content up-to-date and relevant is a huge factor in a successful membership site. Members will be less likely to churn if they\u2019re still getting a good bang for their buck.<\/li>\n\n\n\n<li><strong>Pe\u00e7a feedback.<\/strong> The people who understand your site best are the ones using it day to day. Ask them for their thoughts and advice \u2013 and don\u2019t assume they\u2019re satisfied just because they\u2019re active. Engagement is huge in churn reduction<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Essas s\u00e3o apenas algumas maneiras de ajudar a reduzir a rotatividade em seu site de associa\u00e7\u00e3o. H\u00e1 muitas outras melhorias e manuten\u00e7\u00f5es que voc\u00ea pode - e deve - fazer.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<span class=\"THvVqSpf2OCAjrYkPbt0e9QhDnlLyidFIN5x\"><div class=\"responsive-video\"><iframe title=\"Como reduzir os cancelamentos (CHURN) em seu site de associa\u00e7\u00e3o (complemento Cancel Override do MemberPress)\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/XYeONFXPSHQ?feature=oembed&enablejsapi=1\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/span>\n<\/div><figcaption class=\"wp-element-caption\">ASSISTA &gt;&gt;&gt; Como reduzir o cancelamento de membros no seu site de assinaturas (complemento MemberPress Cancel Override)<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Entre todos os demais, posso garantir que ter um processo de suporte dedicado definitivamente ajudar\u00e1 a reduzir a rotatividade.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And yep, you guessed it! That\u2019s gonna tie back to recovering failed payments. <\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Como recuperar pagamentos n\u00e3o realizados com o LTVplus<\/h1>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1.jpg\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-1024x683.jpg\" alt=\"\" class=\"wp-image-41267\" srcset=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-1024x683.jpg 1024w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-300x200.jpg 300w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-768x512.jpg 768w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-1536x1024.jpg 1536w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-2048x1365.jpg 2048w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-255x170.jpg 255w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-840x560.jpg 840w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-1026x684.jpg 1026w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-1545x1030.jpg 1545w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-700x467.jpg 700w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-156x104.jpg 156w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-1080x720.jpg 1080w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/iStock-1354077790-1-600x400.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_a_Failed_Payment\"><\/span>O que \u00e9 uma falha no pagamento?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Voc\u00ea pode estar dizendo a si mesmo, <em>we\u2019re halfway through this post and I\u2019m still wondering what a failed payment is<\/em>. There\u2019s a pretty straightforward answer to that. A failed payment is when, for whatever reason, a payment is unable to be processed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Isso pode ser causado por uma s\u00e9rie de raz\u00f5es, incluindo <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>insufficient funds in the customer\u2019s account<\/li>\n\n\n\n<li> informa\u00e7\u00f5es incorretas sendo inseridas<\/li>\n\n\n\n<li>ter seu gateway de pagamento configurado incorretamente<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Whatever the case is, the overlying issue is clear: the money hasn\u2019t gone from Point A to Point B. Point A, in this case, being your customer\u2019s wallet and Point B being your own.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Failed_Payments_Mean_for_Your_Membership_Site\"><\/span>O que os pagamentos fracassados significam para seu site de associa\u00e7\u00e3o<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This can be a real pain on the customer\u2019s side, and for a lot of customers, this is a good time to dip out. Which, can you blame \u2019em? If I tried to give someone my money and they didn\u2019t accept it, I\u2019d probably shrug and go somewhere that would.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If there isn\u2019t a backbone of support in place to help fix the failed payment issue, then it\u2019s often easy for these prospective customers to forget about buying and move on.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There\u2019s a few issues this can cause for your business. Firstly, and most obviously, you\u2019re losing a customer, whether new or old \u2013 yes, renewal payments can fail too. And that means less business, less revenue, and less happy members.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al\u00e9m disso, voc\u00ea pode estar, sem saber, oferecendo concorr\u00eancia aos seus concorrentes. Se esses clientes em potencial ainda estiverem determinados a obter um produto como o seu, eles poder\u00e3o recorrer a um concorrente com um produto semelhante.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Doesn\u2019t matter if theirs is better than yours, or vice versa. If your product or service is unavailable to purchase by way of failed payments, then your customers are forced to go elsewhere.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Recover_Failed_Payments\"><\/span>Como recuperar pagamentos n\u00e3o realizados<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There\u2019s ways to solve this! An important element is having a robust support team for your customers. It\u2019s a proven fact: If your customers don\u2019t have anywhere to turn when they run into issues with your service, they\u2019ll likely leave.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And past that, don\u2019t you want to keep your customers happy? Part of having a high-quality product that will keep people coming back, is making sure there\u2019s support in place for when things go wrong.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Como qualquer outra coisa, quando se trata de um neg\u00f3cio on-line, algo acabar\u00e1 dando errado.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So what\u2019s the best way forward? Well, increasing your support will mean training and managing staff, as well as taking the necessary steps to recover these failed payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para esse fim, <a href=\"https:\/\/www.ltvplus.com\/partners\/memberpress-experts\/\" target=\"_blank\" rel=\"noopener\">LTVplus<\/a> tem um sistema robusto para treinar e gerenciar sua equipe de suporte, incluindo os tech-warlocks especializados em MemberPress.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4.png\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-1024x536.png\" alt=\"\" class=\"wp-image-41263\" srcset=\"https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-1024x536.png 1024w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-300x157.png 300w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-768x402.png 768w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-325x170.png 325w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-840x440.png 840w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-1216x637.png 1216w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-700x367.png 700w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-156x82.png 156w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4-1080x565.png 1080w, https:\/\/memberpress.com\/wp-content\/uploads\/2022\/08\/image-4.png 1400w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you choose to work with LTVplus, they\u2019ll help you with:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Aumentar <a href=\"https:\/\/memberpress.com\/pt\/blog\/membership-site-retention\/\" title=\"\">reten\u00e7\u00e3o de clientes<\/a><\/li>\n\n\n\n<li>Otimiza\u00e7\u00e3o do ciclo de vida do cliente<\/li>\n\n\n\n<li>Gerenciamento do suporte ao cliente<\/li>\n\n\n\n<li>Recupera\u00e7\u00e3o de pagamentos personalizada<\/li>\n\n\n\n<li>Gera\u00e7\u00e3o de refer\u00eancias<\/li>\n\n\n\n<li>Aumentar o valor da vida \u00fatil do cliente<\/li>\n\n\n\n<li>Monitoramento do uso do produto<\/li>\n\n\n\n<li>Acompanhamento de m\u00e9tricas de sucesso<\/li>\n\n\n\n<li>E muito mais!<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Eles s\u00e3o \u00f3timos, e todos esses recursos melhorar\u00e3o seus esfor\u00e7os de redu\u00e7\u00e3o da rotatividade. A equipe dedicada deles o ajudar\u00e1 a encontrar a solu\u00e7\u00e3o ideal para a sua empresa. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A conclus\u00e3o importante \u00e9 que a redu\u00e7\u00e3o da rotatividade \u00e9 algo que voc\u00ea pode fazer a partir de agora para melhorar seus neg\u00f3cios. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quando voc\u00ea der os pr\u00f3ximos passos, conte com os especialistas. Pessoas como a LTVplus levar\u00e3o seu neg\u00f3cio longe e garantir\u00e3o que voc\u00ea possa escalonar adequadamente para manter seu modelo est\u00e1vel e gerar aquela doce renda mensal residual.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">So, What\u2019s the Result?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you work with LTVPlus, your membership site\u2019s churn will certainly be reduced and you\u2019ll have fewer failed payments. But what does that mean exactly?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bem, pagamentos recuperados significa que voc\u00ea recebe o pagamento - bem simples. Sua receita aumentar\u00e1, al\u00e9m de toda a m\u00e1gica de reduzir a rotatividade.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Additionally, remember when we talked about churn reduction and competition? Well, now the tables have turned. If your competitors don\u2019t have failed payment recovery plans in motion, then suddenly you\u2019re the one customers turn to.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The bonuses here are two-fold: increase your own revenue, while making yourself more available to poach from your competitors. (Well, maybe not poach per se; that sounds more cutthroat than I\u2019d like.)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9 claro que, se os clientes deles sofrerem com falhas de pagamento, seu produto ser\u00e1 definitivamente mais atraente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, get in touch with the experts like those at LTVPlus and see what they can do to help you out. I guarantee you\u2019ll see churn reduction in no time.<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">Conclus\u00e3o<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">And that\u2019s about all there is to it! Now, you\u2019ve learned how to recover failed payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But that\u2019s only the broad strokes; you should talk to the experts to learn more. <a href=\"https:\/\/www.ltvplus.com\/partners\/memberpress-experts\/\" target=\"_blank\" rel=\"noopener\">Agende uma consulta com o LTVplus<\/a> today to see how they can help reduce churn, improve your customer experience and build your brand\u2019s loyalty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your online membership business is ripe for scaling. Don\u2019t let a little speedbump like failed payments slow down your growth and increase your member churn.<\/p>\n\n\n\n<div class=\"full-width-cta blue image-left\">\n\t<div class=\"full-width-cta-container\">\n\t\t<div class=\"full-width-cta__image\">\n\t\t\t<img\n\t\t\t\tsrc=\"https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/Girl1.webp\"\n\t\t\t\talt=\"caractere cta\"\n\t\t\t\tloading=\"lazy\"\n\t\t\t\twidth=\"379\" height=\"432\" srcset=\"https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/transparent.gif 1w, https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/Girl1-mobile.webp 449w, https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/Girl1.webp 379w\" sizes=\"auto, (max-width: 767px) 1px, (max-width: 1023px) 449px, 379px\"\t\t\t>\n\t\t<\/div>\n\t\t<div class=\"full-width-cta__text\">\n\t\t\t<h3>Obtenha o MemberPress hoje mesmo!<\/h3>\n\t\t\t<div><p>Comece a ser pago pelo conte\u00fado que voc\u00ea cria.<\/p>\n<\/div>\n\t\t\t<div class=\"pricing-cta\">\n\t\t\t\t<a href=\"https:\/\/memberpress.com\/pt\/plans\/pricing\/\" class=\"cta-button\">\n\t\t\t\t\tObtenha o MemberPress agora\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/long-arrow-right-white.svg\" class=\"arrow-red\" alt=\"seta\" width=\"20\" height=\"14\">\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/memberpress.com\/pt\/features\">Ver todos os recursos<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"full-width-cta blue image-left\">\n\t<div class=\"full-width-cta-container\">\n\t\t<div class=\"full-width-cta__image\">\n\t\t\t<img\n\t\t\t\tsrc=\"https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/Guy1.webp\"\n\t\t\t\talt=\"caractere cta\"\n\t\t\t\tloading=\"lazy\"\n\t\t\t\twidth=\"485\" height=\"432\" srcset=\"https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/transparent.gif 1w, https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/Guy1-mobile.webp 543w, https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/Guy1.webp 485w\" sizes=\"auto, (max-width: 767px) 1px, (max-width: 1023px) 543px, 485px\"\t\t\t>\n\t\t<\/div>\n\t\t<div class=\"full-width-cta__text\">\n\t\t\t<h3>Obtenha o MemberPress hoje mesmo!<\/h3>\n\t\t\t<div><p>Comece a ser pago pelo conte\u00fado que voc\u00ea cria.<\/p>\n<\/div>\n\t\t\t<div class=\"pricing-cta\">\n\t\t\t\t<a href=\"https:\/\/memberpress.com\/pt\/plans\/pricing\/\" class=\"cta-button\">\n\t\t\t\t\tObtenha o MemberPress agora\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/memberpress.com\/wp-content\/themes\/memberpress-theme\/images\/long-arrow-right-white.svg\" class=\"arrow-red\" alt=\"seta\" width=\"20\" height=\"14\">\n\t\t\t\t<\/a>\n\t\t\t\t<a href=\"https:\/\/memberpress.com\/pt\/features\">Ver todos os recursos<\/a>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>As a small business owner or solopreneur, there are few things worse than dealing with failed payments. Too often, a failed payment means a lost customer. And for what? Because somewhere along the line some computer messed up? Doesn\u2019t seem fair to me! What\u2019s worse is when the systems put in place don\u2019t solve the [\u2026]<\/p>\n","protected":false},"author":60970,"featured_media":39980,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"complete","_strive_copy_of":0,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_strive_checklists":"[\"62cf4e42c2f82\",\"wt2cyqvgnfk0\",\"bmbtjxcx9bs0\",\"3nwjz39y0xk0\",\"lyfu6qus0ts\",\"62cf51436474d\",\"85o2tiaxclw0\",\"goln292usf40\",\"2sdi4hj3ngo0\",\"z311yx8bthc0\",\"ofen32da5w00\",\"imgft6dvzpc0\",\"zyt63isnj1c0\",\"68t63oqaxf40\",\"ag433l69le00\",\"hg5i4rf6z3c0\",\"932oeotkzyg0\",\"6faj3orznps0\",\"lhcizi8va1s0\",\"9pi65jqoq0c0\",\"fi0py4p30y80\",\"bw5zcz90w340\",\"62cf4e42c3089\",\"ls5v512cwf4\",\"w09fdtiheww0\",\"j8ttqaki8yg0\",\"amsydqjslcs0\",\"xiprixgfenk0\",\"8irevronbqo0\",\"o9213wmqhps0\",\"7bbagpozn7g0\",\"h15p8mgbrbc0\",\"scvgepwerhs0\",\"ej3lg592vhs0\",\"scb5a77eyuo0\",\"q2ibdmuujn40\",\"9d7ydn8032o0\",\"5d7a2mbevas0\",\"gpn58teazkg0\",\"doerp2s98xc0\",\"onhxghsdbgg0\",\"539t08p2e9w0\"]","_strive_active_checklist":"62291e2bb2422","_strive_post_notes":"","footnotes":""},"categories":[1474,1475],"tags":[344,958,505,1476,357,25],"class_list":["post-38120","post","type-post","status-publish","format-standard","has-post-thumbnail","category-membership-site","category-retention-and-loyalty","tag-churn","tag-churn-rate","tag-failed-payments","tag-payment-recovery","tag-renew-membership","tag-wordpress","entry"],"acf":{"plans":["scale"],"is_featured":false,"download_source":"none","mothership_slug":"","download_url":""},"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Looking how to recover failed payments and reduce churn for your membership site? 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