Enabling Maintenance Mode in MemberPress App

Maintenance Mode temporarily restricts app access during updates, troubleshooting, or backend modifications. Users see a branded holding screen during maintenance periods. This document explains how to enable Maintenance Mode, customize the maintenance screen, and restore normal app access.

Understanding Maintenance Mode

Maintenance Mode prevents user interaction while preserving branding consistency. The maintenance screen displays the app logo, background color, and customizable message. This feature allows technical work without exposing incomplete changes or disrupting user experience.

Enabling Maintenance Mode

Maintenance Mode activation immediately restricts app access for all users.

1. Vaya a Dashboard > MP App > Configure > General.

2. Desplácese hasta el Modo de mantenimiento sección.
3. Compruebe el Activar el modo de mantenimiento casilla de verificación.

4. Haga clic en Guardar cambios.

All users attempting to access the app see the maintenance screen after activation.

Understanding Maintenance Screen Elements

The maintenance screen displays three branded elements during downtime.

• App Logo displays centered on the screen. The system retrieves this logo from Dashboard > MP  > Branding > Logon Screen > Logo. A default placeholder appears if no logo is configured;
  
• Background Color fills the screen behind the logo and message. The system applies the color from Dashboard > MemberPress App > Branding > General Background Color. The default app background displays if no custom color is set;
  
• Maintenance Message appears below the logo as centered text. The default message reads “Maintenance Mode is enabled. Please try again later.” This message can be customized through translations.

Disabling Maintenance Mode

Maintenance Mode deactivation restores normal app access for all users.

1. Vaya a Dashboard > MP App > Configure > General.
2. Desplácese hasta el Modo de mantenimiento sección.
3. Desmarque la casilla Activar el modo de mantenimiento casilla de verificación.
4. Haga clic en Guardar cambios.

Nota: Users must restart the app to see content after maintenance ends. Active sessions display the maintenance screen until users force-close and reopen.