Business

Retaining Your Membership Students: A Practical Guide to Customer Delight and Loyalty

Here’s the thing with membership courses: making a sale is only the first step in a much longer exchange. Your relationship with the students that join your courses is a marathon, not a sprint, and your real revenue will come from building meaningful connections that pay dividends over time. It’s incredibly important to craft your…

How to Handle Refunds in Your Membership Site

It’s never a good thing to find out that one of your membership site customers wants a refund. After all of your hard work, it can be frustrating and hurtful when a customer expresses their dissatisfaction in your product. However, no matter how you may feel, the last thing you want to do is damage…

How Do I Know if my Membership Business is Successful?

All small business owners want their businesses to be a success, but sometimes it can be hard to figure out whether or not your membership website is actually successful. There are many ways to figure out whether or not you have a successful business or subscription-based site, and in this article, we will give you a few…

Could Your Membership Site’s Design Be Turning Potential Members Off?

If you are a membership site owner, chances are that you already have a working membership site. You have all of the content, a place for pricing, a contact page, and maybe even excellent support. You have all the makings of an excellent membership site, right? Maybe not…. It’s great that you have all the…