Yes! We have a few official translations in languages including French and Spanish, and we're currently working to expand that list. Check the current list of official translations for more info. If …
Can I use MemberPress to create and sell online courses?
Absolutely! MemberPress is a fantastic solution for creating and selling online courses. With its powerful features, you can easily build, manage, and monetize your courses hassle-free. MemberPress …
What if a customer’s credit card changes (gets reissued, updated, or switched)?
Sometimes a recurring customer's credit card on file will be updated or reissued, or the customer may want to change the card. If the subscription is set to recurring, there'll be an update link …
The “Complete” transaction is not showing up in MemberPress after the customer has paid.
If you’ve verified that your customer’s payment went through at the gateway, but you’re not seeing a completed record of the transaction on MemberPress’ Transactions page, it could indicate a …
Why aren’t my customers receiving emails from MemberPress?
Not all web hosts are set up to deliver email out of the box from your WordPress installation. Luckily, you can connect your MemberPress site to most of the top email services using our email …
My customers’ subscriptions appear to expire within a day. What’s up?
MemberPress allows each new member a 24 hour grace period on recurring subscriptions. This gives enough time for the gateway to process the first payment and set up the subscription on its …
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