Activate Your MemberPress License

Following your MemberPress plan purchase, you should install the MemberPress plugin on your website. Next, you must activate your MemberPress license key for the plugin to work correctly. 

This document explains the basics of MemberPress plans and licenses, and guides you through the license activation process.

You're reading the MemberPress Getting Started guide:

Getting Started With MemberPress
Activate Your MemberPress License
Enabling Features With MemberPress Add-ons
MemberPress Settings And Default Pages
MemberPress Memberships And Groups
Protect Content With MemberPress
MemberPress Payments

MemberPress Plans And Licenses

MemberPress plans offer different benefits and access to different add-on plugins. The MemberPress plugin edition and your license key are also plan-specific.

To illustrate, if you subscribed to the MemberPress Pro plan, your license will work with the MemberPress Pro plugin. 

Note: The MemberPress plugin edition and the license must be related to the same MemberPress plan.

You can always switch to another MemberPress plan, but you must update your plugin and license key. 

Note: Switching to another plan will not automatically update the plugin edition and license on your website. You will need to update them manually. 

MemberPress License (Site) Activations

Each MemberPress plan comes with one available license (site) activation. Activating the MemberPress plugin on any website will use up one site activation. 

You must activate the license key for each WordPress website on which you installed the MemberPress plugin. Thus, if you install MemberPress on the main domain (e.g. yourdomain.com), and the sub-domain (e.g. us.yourdomain.com), you must activate both.  

Furthermore, if you also have staging websites, you must activate the license key on a staging website. This will also use up one site activation.

You can purchase up to 15 additional site activations for your subscription.

Note: Each additional site activation is a separate recurring yearly subscription. If needed, each site activation subscription can be canceled.

Additional site activations can be bought when registering for your MemberPress plan or separately at any other moment.

Note: To purchase additional site activations separately, please ensure you're logged in to your MemberPress account.

Manage Site Activations

You can see all the websites on which you activated your license key. The list of your websites is available under the Site Activations section in your MemberPress.com Account.

Once you hit your site activation limit, you cannot use your license key on additional websites. Here, you can purchase additional site activations or deactivate one existing site activation to use the key on another website. 

How to Activate MemberPress?

To activate the MemberPress plugin on your website, you must add a valid MemberPress license key to the plugin.

Furthermore, you'll need to connect the plugin to your MemberPress.com account.

Finding Your MemberPress License Key

The MemberPress license key is available in your account on the MemberPress website:

1. Log in to your account on the MemberPress website.
2. Within your account, click on the Downloads tab. Your license key will be available on this page.

3. Copy your license key and save it to your computer or other safe location.

Activate MemberPress Plugin

Once you have your license key, log in to your website’s dashboard. When you install MemberPress on the website for the first time, you’ll be prompted to go through the onboarding process. 

The Onboarding wizard will guide you through the basic setup. The first onboarding step will guide you through the license key activation process.

Alternatively, in other cases, you can activate your license manually:

1. Navigate to Dashboard > MemberPress > Settings > License tab.

2. Paste your license key into the MemberPress License Key field.

3. Click the Activate License Key button. Keep in mind that activation can sometimes take a minute. It’s advisable to wait for the process to finish before moving to any other page.

Note: If you have trouble activating your license, please ensure you haven’t reached your license activation limit.

If the activation is successful, you'll see the Active License Key Information notification on the License page.

Note: If needed, you can deactivate the MemberPress license key at Dashboard > MemberPress > Settings > License tab.

MemberPress.com Account Login

After the license activation, you should connect your plugin to your MembePress.com account:

1. Navigate to Dashboard > MemberPress > Settings > License tab.
2. Click the Account Login button.

3. On the Account Login page, click the Connect to MemberPress.com button.

4. Next, you need to log in to MemberPress.com using your account credentials. Once you log in, the connection should be automatically established.

If the connection is successful, you will be transferred to the Account Login page. You will see the Connected to MemberPress.com status on the Account Login page.

This connection will allow you to update MemberPress automatically. Your plugin must also be connected to MemberPress.com if you plan to use online payment gateway connections.