On May 25th, 2018 GDPR regulations went into effect. By now you're probably familiar with what the GDPR is and who it affects, but we'd recommend reading through the FAQ here if you still have any …
Continue ReadingReminders Not Sending
If all other emails are sending correctly, except for the MemberPress Reminders, then your WP Cron is disabled or not working. This is because MemberPress Reminders are sent in the background via WP …
Continue ReadingResetting MemberPress Data
MemberPress does not currently have a 'reset' button that will erase all data found in MemberPress. However, if you need to reset the Subscriptions, Transactions, Members, and settings data you …
Continue ReadingDoes MemberPress have a Member Directory Feature?
MemberPress does not currently have a built-in member directory feature. Member Directory can be created by integrating MemberPress with 3rd-party solutions. This document will provide an overview …
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MemberPress File Downloading as Folder, not .ZIP File
For MemberPress to be properly uploaded through your WordPress Dashboard > Plugins page > Add New section, it has to be a compressed .zip file, NOT a folder. All the official MemberPress …
Continue ReadingI Can’t Upload MemberPress – File Size too Large
Some of our users have reported getting an error when trying to upload MemberPress, stating that the file is too large. The most common output for this error is: The uploaded file exceeds the …
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