The MemberPress Blog

Reminders Not Sending

If all other emails are sending correctly, except for the MemberPress Reminders, then your WP Cron is disabled or not working. This is because MemberPress Reminders are sent in the background via WP …

Resetting MemberPress Data

MemberPress does not currently have a 'reset' button that will erase all data found in MemberPress. However, if you need to reset the Subscriptions, Transactions, Members, and settings data you …

Does MemberPress have a Member Directory Feature?

Yes! Our ClubDirectory™ add-on creates professional, searchable Member Profiles and Directories right in your MemberPress site. Learn More 👉 Watch our video on our community-building …

MemberPress File Downloading as Folder, not .ZIP File

For MemberPress to be properly uploaded through your WordPress Dashboard > Plugins page > Add New section, it has to be a compressed .zip file, NOT a folder. All the official MemberPress …

I Can’t Upload MemberPress – File Size too Large

Some of our users have reported getting an error when trying to upload MemberPress, stating that the file is too large. The most common output for this error is: The uploaded file exceeds the …

Pausing Subscriptions

Covered in this article: Pausing and Resuming as Administrator Pausing and Resuming as a Subscriber Special Gateway Considerations When Resuming Subscriptions Important Note Regarding Dripped …